Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultat... See more
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See what reviewers are saying
Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is ex... See more
I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k... See more
The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other an... See more
Company details
Written by the company
Online Doctors. Optimal Care. Everywhere. Not Feeling Well? Need a Script and Consult? Whatsup Doc is here for you, 24/7. You have access to medical advice and consultations anytime and anywhere. Receive Scripts on the go and have your medication delivered to your door.
Contact info
2 Ncondo Place, 4320, Umhlanga, South Africa
- 0746006000
- info@whatsupdoc.net
- whatsupdoc.net
4.6
Excellent
75 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Whatsup Doc services
Whatsup Doc services are more affordable and convenient to use as the high consultation prices at doctors rooms are killing pensioners and other people,
Please keep this service as it helps us alot
22 April 2025
Unprompted review
Absolutely such a pleasure
Absolutely such a pleasure to be able to chat to a doctor and get immediate assistance at an affordable price.
15 April 2025
Unprompted review
Great service
Great service
Save me time and petrol
Doctors are super helpful and very friendly
3 April 2025
Unprompted review
Great experience!
First of all the service was beyond my expectation considering the affordable cost! Service is very efficient and Dr Sewrathan was very helpful with all the advice I needed! I was very sceptical but so happy I gave it a try I will definitely use their service again!
24 March 2025
Unprompted review
The service and efficiency has made my…
The service and efficiency has made my experience nothing short of perfect and the affordable prices are an added bonus! The doctors are understanding and patient, especially Dr. A. Sewrathan. I highly recommend the WhatsUp doc services!
12 February 2025
Unprompted review
Unsettling Experience
Unfortunately this was not a pleasant experience. I was expecting an online Whatsapp video call with the actual Dr. I honestly thought it was a scam, as my messages were not being answered and I was asked the same information over and over. Why fill in a form with all your info, when they ask for it all again and again in the WA messages? I was asked maybe 3 or 4 questions and before the consult was even finished, a medical certificate was sent to me. Diagnosis - "Medical condition" ok... Well that narrows it down. In my honest opinion, having a consult over text is not authentic enough for me. I could be texting a gamer behind a screen for all I know. 5 min consult = R280.
7 February 2025
Unprompted review
Reply from Whatsupdoc
Dear Lisa,
Thank you for your feedback and acknowledging that the service is not a scam. We're sorry your experience didn’t meet expectations, and we’re glad you received the sick note you needed.
Our service is designed to be affordable, private, and convenient, offering text-based consultations for those who prefer flexibility. Videos, photos, voice notes, and medical documents are also sent in our consultations when needed. These are clearer than video calls, which allows us to more effectively establish diagnoses. While we understand repeated questions can be frustrating, they're asked for clarity, patient safety and security.
Regarding your sick note, “Medical Condition” is the standard used on sick notes to protect patient privacy, in compliance with South Africa's privacy regulations including POPIA. All our doctors are HPCSA registered and verified to ensure trustworthy care.
We encourage open communication during consultations. Our top priority is patient safety, and if telemedicine isn’t suitable, we refer for in-person care.
Feel free to reach out to us at info@whatsupdoc.net with any further concerns.
Kind regards,
The Whatsup Doc Team
Friendly, helpful service
Friendly, helpful, methodical, fast service in the comfort of my own home. Don't need to get out of bed to go and see a doctor, and the convenience of the emailed script is great.
21 January 2025
Unprompted review
Excellent service
Excellent service. Dr. Naidoo was very patient as I had a problem with the payment, and even stayed online to help me after 6pm, which is the closing time for Whatsupdoc.
9 January 2025
Unprompted review
Very efficient and prompt services
Very efficient and prompt. The doctors ask all the necessary questions in order to diagnose and prescribe treatment needed. Everyone is very friendly and professional. The service is very easy to use and its a short process in order to consult with a doctor.
12 December 2024
Unprompted review
DR Naaidoo
DR. NAAIDOO WAS MAGNIFICENT AND THE SERVICE WAS SPECTACULAR AND EFFICIENT. THE BEST SERVICE EVER!!! THANK YOU VERY MUCH DR. NAAIDOO
28 November 2024
Unprompted review
Wonderful service
This was my first time using the service and I'm very happy and impressed with it. Dr Naidoo answered my questions timeously.
27 November 2024
Unprompted review
Dr Naidoo was professional and…
Dr Naidoo was professional and efficient.
12 November 2024
Unprompted review
Highly recommend with effective response time and professional.
The response time was effective and I like that I was asked about my medical history along with the medicine I take so that the doctor can know more about my health after been asked what was wrong with me. After my diagnosis, I was asked my preference if I wanted my prescription script to be sent to my local pharmacy and if they could check for me if they deliver, or to give me the script directly. It would have been better though to be asked prior how many days I needed on my sick note as I felt they were a bit too many, but I believe the doctor just wanted me to get enough rest hence number of days he gave me to stay at home for. Very professional and kind.
8 November 2024
Unprompted review
Very good and useful
Very good and useful. Nice and easy to sort me out.
8 November 2024
Unprompted review
The process was smooth and I am very…
The process was smooth and I am very satisfied. Dr Naidoo, you have just gained a new patient forever!!
4 November 2024
Unprompted review
Immediate response ,Tried for the first…
Immediate response ,Tried for the first time , Got the help I needed in the most difficult situation. I am honestly satisfied.
1 November 2024
Unprompted review
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