Unit 3 Imperial Park, Stonefield Way, HA4 0JW South Ruislip, Middlesex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wholesale Electrical Supplies Online
Unit 3 Imperial Park, Stonefield Way, HA4 0JW, South Ruislip, Middlesex, United Kingdom
3.5
3 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placed an order for sockets and switches paying over £100. Colour darker than photos sadly. Been trying for return this order for days. No reply to any emails, no way of contacting anyone as phone cuts you off telling you to do it online. Very difficult to impossible to return or exchange. Causing so much stress! I do not recommend this company at all.
Reply from West Base Electronics Ltd - HQ
Thank you for your feedback. We’re glad you’re happy with our service!
Regards,
West Base Electronics Ltd
Ordered new light switches and sockets for a whole house refurb. I made a mistake with one of the switches but the guys rectified that quickly. And sent it out and everything arrived at the same time.
Reply from West Base Electronics Ltd - HQ
Dear Simon, we truly appreciate your 5-star review. It's wonderful to know that you had a positive experience with our team and found our offerings to your satisfaction. Please don’t hesitate to reach out should you require further assistance.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
