Wesleyan Reviews 

4,042
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely knowledgeable staff for providing clear, helpful, and completely jargon-free guidance regarding complex financial matters such as retirement pensions, investments, and home mortgages. Reviewers emphasize that representatives are exceptionally professional, approachable, and genuinely dedicated to addressing individual client requirements with remarkable patience. Consumers note that consultations are always conducted in a relaxed, reassuring manner, successfully making potentially daunting financial planning processes much easier to understand and navigate. People deeply appreciate this supportive communication style, highlighting that advisors consistently take sufficient time to answer every query thoroughly without applying any decision-making pressure whatsoever.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting advisors who were extremely helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently received clear,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that consultations are professional, helpful,... See more

Response time

People report high satisfaction with the fast response time, noting that queries and emails are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As the teachers pension specialist I was interested in my options as I neared 60. Paul Rogers was exceptional leading me carefully and concisely through my figures and options. From his advice (and fr... See more

Rated 5 out of 5 stars

From first contact to final product purchase took a mere 4 hours over 2 days. The home insurance specialist Linda exemplified everything I would want in terms of personal care and attention. She made... See more

Rated 5 out of 5 stars

Nadine helped us with our remortgage and she was fantastic. She went above and beyond, working until late on Friday night to ensure that we were able to secure a rate before anticipated rate rises the... See more

Rated 5 out of 5 stars

Yesterday I had a telephone consultation with Lakhwinder to discuss my Home Insurance with Wesleyan. Previously, a few years ago, I had a quote which was way off the mark for me so I was a bit wary,... See more


Company details

  1. Financial Consultant
  2. also in
  3. Financial Institution
  4. Financial Planner
  5. Investment Service
  6. Mortgage Broker
  7. Personal Insurance Company

Written by the company

Your money should work as hard as you do. Wesleyan Financial Services help doctors, dentists and teachers build wealth, protect their income and create long-term financial security. Straightforward advice and long-term support - throughout your career and beyond. Charges may apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,042)

715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annual financial review with…

I had my annual financial review with Tom Kearns. He was very pleasant and understanding and I felt at ease discussing my finances. He was very knowledgeable and able to impart information in a clear,thorough manner. I didn't feel rushed and he was willing to discuss and answer my questions in a sincere manner. Thank you.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We had a fantastic experience working with Ranveer Khatkar at Wesleyan while arranging our mortgage.

From the very beginning, Ranveer was incredibly helpful, professional and patient. She took the time to explain everything clearly, answer all of our questions and keep us updated throughout what can otherwise be quite a stressful process.

What really stood out was how approachable and reassuring she was. Whenever we had a question or weren’t sure about something, Ranveer was always happy to help and made sure we understood what was happening at each stage.

Buying our first home was a huge step for us, and having someone as knowledgeable and supportive as Ranveer guiding us through the mortgage process made a massive difference.

We’re extremely grateful for all her hard work and would have absolutely no hesitation in recommending Ranveer to anyone looking for a mortgage adviser. Thank you for helping us get the keys to our first home!

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Nadine Nelson thank you!

I am so glad we were recommended to speak to Nadine about our mortgage.
Nationwide had capped our borrowing capabilities, but with Nadine’s expertise, communication and providing of the correct information to nationwide they were happy to increase our borrowing. Wasn’t a straightforward application as were both self employed but the service, expertise and communication Nadine provided was next level. She’s helping people get their dream home, thank you!
Paul & Hayley Murrall

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Financial advice , simple to understand.

Rich has made all that i do simple to understand .
i am more than happy with his advice , and with the products .
i would recommend Wesleyan Financial services, and their financial advice to anyone who is looking for help.
i am not familiar with economics , which is why i am so pleased with this company.
Mrs Carolyn Cooper

22 September 2025
Unprompted review
Rated 2 out of 5 stars

A lack of empathy after a cancer diagnosis

Having been with Wesleyan for years following a recent cancer diagnosis and an upcoming remortgage we have had a bad experience. We have been met with a lack of empathy, compassion and consideration just when we needed it the most. Very disappointing and upsetting. There are individuals who have cognitive challenges and may need help with from filling etc and and not point was this offered. I even tried to request a call back and was told this individual was too busy.

21 September 2026
Unprompted review
Wesleyan logo

Reply from Wesleyan

Hi Helen,

I’m very sorry to hear about your diagnosis and that your experience with us has left you feeling unsupported at such a difficult time. You should have been treated with care and given clear help with the forms and your request for a call back.

We’d like to look into what happened and make sure you get the support you need. Please send us your contact details through Trustpilot’s private message facility so a member of our team can get in touch.

Thank you for bringing this to our attention.

The Wesleyan team

Rated 5 out of 5 stars

I had a phone call from Andy Shaw…

I had a phone call from Andy Shaw yesterday about my impending pension start, he was very informative and gave me options for proceeding with my plans , i look forward to further guidance when i decide to start my pension journey. Thank you.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Scott Wilson 👏

Scott Wilson has been absolutely amazing from the very beginning. Goes the extra mile, is very knowledgeable and explains everything very well. Ive had a great experience so far and am grateful for all his help.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Andrew Bloxsome's Pension Support

Andrew Bloxsome, from Wesleyan Financial Services, supported me with excellent advice and practical support during my preparation for retirement. I had a pension from my early career in Scotland as well as one from the English scheme and Andrew coordinated these with ease ensuring payments were made at the time of my retirement.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

EST appointment - Chloe Maher

Chloe gave us pension advice. She was extremely well prepared and well informed. She listened to all of our questions and she reponed in a professional, friendly and good humoured way. She is obviously an expert in her field and has great ability in communicating to non experts. I would undoubtedly recommend her to anyone wanting pension/financial advice.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice

The advice given was clear and accessible, delighted with the level of cover and the discounts as a member.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Car quote

Spoke with Lakhwinder about car insurance. A very polite young man and easy to chat to. He took me through the quote step by step and was thorough. Called back today when he said he would. Very professional in his manner and approach.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience, rate secured in time!

Samantha Reilly-Walling was excellent from start to finish, going through our options and going into the right level of detail. She worked to make sure our deal went through in time given the rates were due to increase the following day and even when there were issues with the system processing payment, did not give up to make sure we secured the rate!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

FY1 Doctor Mortgage

I am an FY1 doctor and was struggling with remortgaging my house as my circumstances were unusual with regards to previous payslips/employment etc. My mortgage advisor through Wesleyan was Nadine Nelson, and she was absolutely fantastic. She explained the options very clearly and took all of the stress of contacting banks and trying to navigate their eligibility criteria. Thoroughly recommend!

11 September 2026
Unprompted review
Rated 5 out of 5 stars

We had a brilliant experience with…

We had a brilliant experience with Wesleyan our financial advisor Samantha Reilly-Walling was always on hand to answer any questions we had and has made buying our first home so much easier. We couldn’t recommend more.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

My Advisor, Andrew Bloxham

My Advisor, Andrew was a great support through the whole process. He knew the answers to all my questions and was always able to assure me each step of the way. Andrew was very knowledgeable and good to work with. Many thanks.
Amanda

10 September 2026
Unprompted review

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