WePrescribe Online Pharmacy Reviews 

2,027
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that parcels are securely packaged and often arrive the very next day. People also highlight the wonderfully smooth ordering process, reasonable pricing, and the friendly, helpful staff who consistently provide expert guidance. However, some customers also noted unexpected delivery delays or the inconvenience of having to wait in all day for parcels requiring a signature. A few reviewers experienced longer waiting times than expected, expressing frustration when shipments were held up or delayed by the external courier services.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and efficient communication alongside... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders consistently arrive quickly... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick and straightforward purchasing.... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, caring, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arriv... See more

Company replied

Rated 5 out of 5 stars

Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning. Very im... See more

Company replied

Rated 5 out of 5 stars

I was so impressed that thanks to Aleena my prescription was done immediately. I moved to to 7.5mg Mounjaro and already lost 1kgs in 2 days My appetite is curbed and my cravings too Medication w... See more

Company replied

Rated 5 out of 5 stars

Amazing service as usual. Next day delivery. Can't fault the service at all from weprescribe. Always on hand for expert advice if needed with no judgement. Customer's safety and well-being is a prior... See more

Company replied


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Pharmacy
  4. Weight Loss Service

Written by the company

We Prescribe are a regulated online prescribing practice designed to deliver healthcare to you wherever you are at any time of day. We believe that pharmacists are at the forefront of primary healthcare being the first port of call for patients when they cannot access treatment from their GP.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,027)

1,070 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been with WePrescribe from the start…

Been with WePrescribe from the start and have never let me down, next day delivery and always to hand if I need support.

25 June 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your fantastic review! We're delighted to hear that our team was able to listen to your needs, provide helpful advice, and support you throughout your experience with us. We're also pleased that you were happy with our delivery service.

Your kind words mean a lot to our team, and we truly appreciate your support.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Always excellent friendly service from…

Always excellent friendly service from WePerscribe

21 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your lovely review! We're delighted to hear that you continue to receive excellent and friendly service from our team. Your kind words and continued support mean a great deal to us, and we look forward to helping you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Great service as always

As a repeat customer I am never disappointed with the ease of ordering and the speed of delivery. The parcel arrived with an extra ice pack ensuring the cold chain was intact in this hot weather. Thanks WePrescribe for being so reliable.

20 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review and for being a valued repeat customer! We're delighted to hear that you continue to have a great experience with our easy ordering process, fast delivery, and careful packaging. Ensuring your medication arrives safely and within the correct temperature conditions is always a priority for us, especially during warmer weather.

We truly appreciate your trust and support, and we look forward to continuing to provide a reliable service for you.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

The best company

The best company, the only best place to order it from

4 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your amazing review! We're truly grateful for your kind words and support. It means a lot to know that you consider us the best place to order from. We’re always here to provide the service and care our customers deserve, and we look forward to helping you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Brilliant service very competitive…

Brilliant service very competitive pricing and very good follow up, certainly would use them again.❤️❤️👍👍

22 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your fantastic review! We're delighted to hear that you were happy with our service, competitive pricing, and follow-up support. Your kind words and recommendation mean a lot to our team. We look forward to helping you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Amazing as always could not ask for…

Amazing as always could not ask for more better experience for my mounjaro journey as a 19 year old. Aleena is lovely. Delivery is also very fast.

22 June 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with us and that we've been able to support you on your journey. We'll be sure to share your kind words with Aleena, who will be so pleased to hear them. We really appreciate your trust and support, and we're always here to help whenever you need us.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Great service

Great service, delivery and price. many thanks

19 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear you were happy with our service, delivery, and pricing. Your support means a lot to us, and we look forward to serving you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

I had a query

I had a query, rang them answered straight away and helped with the query. Very professional and deliveries quick and prompt.

20 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your wonderful review! We're so pleased to hear that your query was answered promptly and that our team was able to help. It's also great to know you were happy with our professional service and quick delivery. We truly appreciate your feedback and look forward to helping you again.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Easy to use and good price

Received next day delivery . Easy to use and good price.

20 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your lovely review! We're delighted to hear your order arrived the next day and that you found our service easy to use and competitively priced. We really appreciate your support and look forward to serving you again.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear you found our service speedy and professional. We really appreciate your support and look forward to helping you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Good communication

Good communication, quick delivery via Royal Mail paid for next delivery and it arrived at given time

18 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your fantastic review! We're delighted to hear you were happy with our communication and that your next-day delivery arrived exactly when expected. We really appreciate your feedback and look forward to serving you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

Is nice and easy very good…

Is nice and easy very good communication and spot on delivery I was in the rush due to travel . Medication was cold still on ice . Very reasonable price as well.

18 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for taking the time to leave such a wonderful review! We're so pleased to hear that our communication, delivery, and pricing met your expectations, especially with your upcoming travel. It's great to know your medication arrived well chilled and ready to use. We really appreciate your support and look forward to helping you again in the future.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your kind words! We're delighted to hear you had such a great experience. Your support and feedback mean a lot to us, and we look forward to welcoming you again soon.

Thank you,
The WePrescribe Team

Rated 5 out of 5 stars

The reorder process is easy

The reorder process is easy , uploading photos is easy and communication is great ,the customer service team are on the ball and from ordering to receiving my order was less than 48hours .

12 June 2026
Rated 5 out of 5 stars

Great price speedy delivery

Great price speedy delivery

13 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your review.

We're delighted to hear that you were happy with both our pricing and speedy delivery service. We work hard to provide great value alongside a smooth and efficient experience for our patients, so it's wonderful to know that this was reflected in your order.

Thank you for choosing WePrescribe. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,

WePrescribe Team

Rated 5 out of 5 stars

Always very efficient

Always very efficient and prescription arrived within 48 hours of order. Excellent service.

15 June 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our service efficient and that your prescription arrived promptly. Providing a smooth ordering process and fast delivery is something we strive for with every order.

We truly appreciate your kind words and your support. Thank you for choosing WePrescribe, and we look forward to assisting you again in the future.

Kind regards,

WePrescribe Team

Rated 1 out of 5 stars

Terrible Customer Service

Really annoyed with the attitude of this company. I have been a loyal customer since December, switching over from Numan for Mounjaro.
I ordered my next dose last Wednesday evening paying £9.95 for next day delivery, meaning it should have been delivered to me on Friday. My order was approved on Thursday morning and sent with Royal Mail tracked 24. It had been sat at the West Midlands hub since Thursday evening. I contacted WePrescribe on Saturday morning. I received an email telling me to wait until Monday!!! It is a temperature controlled drug and was dispatched on Thursday morning! It always arrives completely defrosted as it is with the box battered and soggy. I found this attitude shocking. They said that tracking said it was going to be delivered yesterday (Saturday) but as I pointed out to them, the tracking states a time but actually no day! It still says the same today (Sunday) and my dose is due tomorrow. Its not going to be safe to use now and no doubt it is lost or stolen seeing as tracking is still showing the same information as it did on Friday. WePrescribes website clearly states their delivery policy on their website and it has not been adhered too. I pay a lot of money for Mounjaro and postage and the lack of customer service is now making me rethink who I am spending my hard earned money with and who I should trust with regards to my health.

13 June 2026
Unprompted review

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