WelleCo Reviews 

241
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the products for their perceived health benefits, such as improved sleep, energy, digestion, and skin. Some people find certain product flavors enjoyable and easy to consume, often highlighting the quality ingredients. The ordering process and delivery are generally described as reliable and efficient by consumers. However, some customers also noted significant dissatisfaction with the taste of several products, describing them as unpleasant or awful. There are also concerns regarding product price, with some finding them expensive or overpriced compared to alternatives. A recurring issue for a few people is with subscription management, reporting difficulty canceling and unwanted charges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the products for improving... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products for... See more

Order

Consumers find order experiences to be ambiguous, with some reporting effective and regular order deliveries,... See more

Subscription

Reviewers express significant dissatisfaction with the subscription service, citing issues with unwanted... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the product to be expensive and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought the original, and have tried to drink it every day but it just tastes so bad, wish I'd tried a different flavour instead. Finished my month and don't think I'll buy again as it's expensive and... See more

Rated 3 out of 5 stars

I have only been using the super elixer for a few days and certainly feel the benefits of this product, less tired during the day better sleep , however this supplement contains vitamin B6 which is re... See more

Company replied

Rated 5 out of 5 stars

The orders come regularly as promised. High quality products, I use the chocolate elixir every night and really is good. Tasted delicious, relaxes me before bed, low in calories and is doing me good.... See more

Rated 5 out of 5 stars

I wanted to try Evening Elixer for some time and was so glad I did. I was primarily interested in boosting my collagen production as I age (I’m 60) but when I read it helped with getting a good nights... See more

Company replied


Company details

  1. #17 of 17 best companies in Vitamin and Supplements Store

Written by the company

The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.


Contact info

3.2

Average

TrustScore 3 out of 5

241 reviews

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3.2

All reviews

(241)

48 reviews in the last 12 months

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Rated 2 out of 5 stars

Taste isn’t at all as advertised

I purchased both the well eco evening elixir hot chocolate mix and the hydro protein elixir that you mix with water. The protein water is in the blackcurrant and pomegranate flavour and sadly has an awful taste. It has an affect taste like starch / potatoes and although looks pink and smells great, bizarrely tastes nothing like the smell or flavours. The chocolate evening elixir again smells lovely when you make it but tastes like watery chocolate. It’s actually quite hard to drink, as it’s so thin in texture and although you can smell the chocolate you just taste a really dirty dishwater flavour. Quite surprised as the reviews seem to make this product sound amazing. I can’t speak for the health benefits of both as have only been using them for 4 days hence giving two stats otherwise I would give one. I’ll be sticking with whey protein going forward.

26 August 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Gemma,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

I am sorry to hear that The Evening Elixir is not as you expected.

We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.

We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.

Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.

Rated 5 out of 5 stars

Absolutely fabulous customer service

Absolutely fabulous customer service. I had an issue with an order, my mistake not theirs. I messaged the customer service link and had a response and a generous solution within an hour! Fabulous products, we use the Super Kids Elixir and Protein (stopped my son’s growing pains in his legs at night) and Skin Elixir (vastly improved my daughter’s skin problems), always delivered very quickly.

14 August 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi AB,

Thank-you for reaching out and sharing your feedback with us.

We are so glad to feel you and your family have been enjoying the WelleCo collection and that you had a great customer experience with us. Our WelleCommunity is the heart of our brand!


We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 3 out of 5 stars

I have only been using the super elixer…

I have only been using the super elixer for a few days and certainly feel the benefits of this product, less tired during the day better sleep , however this supplement contains vitamin B6 which is really unnecessary and l believe dangerous over a period of time . I’ld be happy to continue taking this super elixir but l don’t believe it’s safe due to toxicity reports of vitamin B6 over daily dosages which can be really harmful. Remove the B6

9 August 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Joanna,

Thank you for your feedback and for sharing your experience – we’re so glad to hear you’re already feeling benefits like improved energy and better sleep.

We understand your concern about Vitamin B6, and we’d like to clarify that The Super Elixir does not contain any added Vitamin B6 in its formulation. Any present would come naturally from the wholefood ingredients, in trace amounts only. This is very different from taking synthetic B6 supplements in high doses, which is where toxicity concerns arise.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 4 out of 5 stars

Honest and trustworthy.

Amelia was very helpful in solving the issue.
Much appreciated.

18 July 2025
WelleCo logo

Reply from WelleCo

Hi Nur,

Thank-you for getting in touch.

We are so glad to hear you had a positive experience with our Customer Experience Team!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 1 out of 5 stars

I would not recommend to buy these…

I would not recommend to buy these products! I spent a lot of money to try both the hydro protein and vanilla nourishing protein and both are horrible in taste.

With the hydroprotein I had to throw it out… afterwards I ruined a berry smoothie even if I just put a little in..

Very disappointing when looking at the price point :(

11 July 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Anna,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

I am sorry to hear that The HydroProtein Elixir is not as you expected.

We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.

We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.

Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.

Rated 5 out of 5 stars

Since taking The Super Elixir if feel…

Since taking The Super Elixir if feel much more youthful, energetic and I don’t YoYo with my mood anymore. Which is one of the biggest benefits for me! Before taking the Super Elixir I was finding my self all the way through my cycle, going from feeling normal to extremely low, for no reason. I was scatty, forgetful, anxious and all the things that come with perimenopause, like aching legs during the night etc.. I’ve been taking the Super Elixir now for approximately 6 months and I think with pairing that with exercise and eating healthy I definitely feel more confident and happier within myself! It has also given more motivation to get up in a morning, maybe because now I sleep much better! I would recommend any of the WelleCo products to anyone who has been feeling the way I was before making the Super Elixir a part of my daily routine,

24 January 2025
WelleCo logo

Reply from WelleCo

Hi Emily,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad you have been benefiting from The Super Elixir. We feel very lucky to be apart of your journey.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 5 out of 5 stars

Lovely flavour

Lovely flavour, improved packaging

19 June 2025
WelleCo logo

Reply from WelleCo

Hi Sam,

Thank you for your feedback on our packaging and flavour! We love to hear this.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 5 out of 5 stars

Still early days

Still early days - so far so good
Arrived quickly!

19 June 2025
WelleCo logo

Reply from WelleCo

Hi Carolyn,

Thank-you for sharing your feedback.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 1 out of 5 stars

No Thanks

Order took ages to arrive and wasn’t all in the package. Contacted customer service and they said I should have received an email to inform me of the delay (I had not), received a voucher to buy the missing spoon that was out of stock but I would then have to pay a postage charge for something I’ve already paid for. The Evening Elixir is rank. Doesn’t taste of chocolate at all and is unpalatable. Had high hopes when I subscribed but I’ve cancelled the subscription

19 June 2025
WelleCo logo

Reply from WelleCo

Hi Sara,

Thank-you for getting in touch.

We are sorry to hear of your recent experience. This certainly does not meet our WelleCo standards and values and we apologise for this.

Our team have reached out to you via email for further support, we would love to send you an alternative to The Evening Elixir.

We thank-you for the opportunity you have provided us to resolve this issue for you and appreciate your patience during this time.

Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.

Rated 5 out of 5 stars

WellCo really does what they say

WellCo really does what they say. They provide clean natural ingredients in their products and it has made a massive impact on my wellbeing and my skin . The products are worth the price tag . The only supplement I don’t like to take is the daily greens

18 June 2025
WelleCo logo

Reply from WelleCo

Hi Anja,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying products from our WelleCo collection!

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 5 out of 5 stars

I love the hot chocolate

I love the hot chocolate, and decided to try the greens,the video explaing how it helps with so many things really was a game changer for me, I look forward to trying this product and having my health and skin improve in so many ways. Love the free gift to.As a single mum and carer of two beautiful autistic sons, I need to look after myself, to look after them, and your products are my treats, and well worth the money.I look at it as investing in mine and my sons futures. Love and light to you 💞

19 June 2025
WelleCo logo

Reply from WelleCo

Hi Beverly,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are truely thrilled to hear you have been feeling the well deserved benefits of The Evening Elixir and The Super Elixir.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 2 out of 5 stars

Slow delivery, expensive but tastes nice

The hot chocolate tastes lovely and I do think it makes me fall asleep a little easier. However, it’s expensive, delivery was slow and I didn’t get my free spoon! Not sure I would buy it again.

19 June 2025
WelleCo logo

Reply from WelleCo

Hi Kimmy,

Thank you for sharing your feedback. We are really glad to hear you're enjoying the taste of The Evening Elixir and that it's been helping you wind down more easily.

That said, we're truly sorry to hear your experience with delivery and the missing spoon fell short of expectations. That’s not the seamless experience we aim to provide. We’d love to make it right by sending you the complimentary WelleCo spoon you were meant to receive.

Our team have reached out to share a discount code for you to re-purchase The Elixir Spoon once we receive new stock.

We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.

Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.

Rated 5 out of 5 stars

Great product delivered on time.

Great product delivered on time.

18 June 2025
WelleCo logo

Reply from WelleCo

Hi Sara!

Thank-you for for taking time to get in touch and for sharing your experience with us.

We are glad you are enjoying the products.

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 1 out of 5 stars

I have tried to cancel my subscription…

I have tried to cancel my subscription many many time with no success.

17 June 2025
WelleCo logo

Reply from WelleCo

Hi Evan,

Thank you for getting in touch.

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.

We are sorry to hear you had trouble cancelling your subscription, I can confirm that this was cancelled on the 21st of June.

We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 5 out of 5 stars

The hydro protein elixir is excellent

The hydro protein elixir is excellent. I prefer the black currant and pomegranate flavour that has a more refreshing taste. I mix in my water and sip during exercise and also enjoy it as an alternative drink. I feel totally hydrated and energized drinking this and have noticed that my hair and nails are stronger.

17 June 2025
WelleCo logo

Reply from WelleCo

Hi Jenny,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying The HydroProtein and feeling the welle deserved benefits!

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 5 out of 5 stars

WelleCo works!

I take the Super Elixier, the Goddess Elixir and the Hydro Protein Elixier. The taste is good and the delivery was always very fast. I've never had any problems.
I take Super Elixier for more then 6 month now. I definitely feel better, especially the condition of my skin has improved.

26 June 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Eva,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying products from our WelleCo collection!

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

Rated 1 out of 5 stars

Please don’t waste your money or time

I don’t usually review products, but this one was so bad I have to warn people. Please don’t waste your money or time. It’s a gimmick. The vanilla protein powder tastes absolutely horrible, I mixed it in a raspberry smoothie, I could only force myself to have 2 sips. And now I have reflux and an awful after taste. I’ve also had a coffee to try and mask the taste in my mouth, but it’s still there. It’s so bitter and can hardly taste any vanilla. Almost like it’s expired. I also tried the evening elixir last night, the taste wasn’t as bad as the protein but definitely not yummy, I was barly able to finish it. I have never been a picky eater, but I’ll be throwing both away. I’ve tried other protein powders before and this one is unusable. What a waste. Elle is scamming us.

24 June 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Sophia,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

I am sorry to hear that The Nourishing Protein Elixir and The Evening Elixir is not as you expected.

We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.

We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.

Stay Welle,

Phoebe,
WelleCo Customer Experience Specialist & In-House Nutrionist.

Rated 1 out of 5 stars

I am so disappointed just like dirttea…

I am so disappointed just like dirttea you order get a tin and it’s half full…why a billionaire needs to rip us off in the name of health and beauty…annoys me so much!

23 June 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Sally,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.

Due to the bulk density of the powder sufficient jar head space is required during powder filling to ensure minimal powder wastage.

Our team have reached out to you with some further details and have refunded you for your order, understanding your fustration.

We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.

Phoebe,
WelleCo Customer Experience Specialist & In-House-Nutritionist.

Rated 1 out of 5 stars

It's the worst-tasting product ever

I really wanted to like the hydroprotein elixir. I ordered the passionfruit flavour. It was so disgusting on the first go that I went to insta and asked for tips to make it better. I tried honey, I tried adding other water mix packets and I couldn't do it. I emailed and said the taste was terrible and I needed to cancel the subscription. They cancelled but asked no questions and didn't offer a refund. I gave it to my personal trainer. He told me there was something wrong with it, that it shouldn't smell or taste that bad. I emailed again and asked if it could be off. Similar reply. Basically they said, I guess it could be....

It's really really gross and something is not right. Customer service isn’t rude, there just isn't any service. So don't waste your time or money.

10 June 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Rachele,

We’re really sorry to hear about your experience with the HydroProtein Elixir. Your feedback has been taken seriously and shared with our Quality and Customer Care teams for review.

We can also see that a follow-up email was sent to you offering an alternative product, as we’d love the opportunity to turn your experience around. If you haven’t seen that message yet, please check your inbox or spam folder — and don’t hesitate to get back in touch with us directly. We’re here to help.

Thank you again for sharing your feedback.

Phoebe
WelleCo Customer Experience Specialist & In-House Nutritionist.

Rated 5 out of 5 stars

Best chocolate protein

No doubt, the chocolate protein is my favourite. Customer service is excellent. They resolved a problem with my delivery. Very happy customer.

21 May 2025
WelleCo logo

Reply from WelleCo

Hi Magdalena,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying the Nourishing Protein! We love adding this into our yoghurt to make a satisfying snack or breakfast bowl!

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.

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