WellEasy Reviews 

As somebody who has always been committed to eating good organic food I love what Well Easy are doing. I also live on a tight budget and so getting the things that I like at such good prices is great and so is having them delivered to my door.
That said, I don't really need to order enough to get benefit from the membership fee and so it's a bit of a balance for me as to whether it works financially.

Great prices and fast delivery! Good company and prices a lot lower than supermarkets! Lots of organic and food that is not processed!

Excellent range of products, great value due to the discounts and fast delivery.

Ordered some soy milk. It arrived.
Happy days: I wanted some soy milk.
Then received an email a couple of weeks later saying I'll be paying £48 for nothing ..
No thanks . Rather not.
Guess you've got a nice little business plan going here..?
I can get soy milk cheaper at Lidl... Or Tesco.
Happy days!

Great health choices, great variety.
Prompt shipping. Very competitively priced.

The website is easy to order products you want and next day delivery can’t get better

Had cause to use customer services and my query was dealt with very satisfactorily.

I ordered a substantial amount of snacks and healthy food with 2 day delivery . Less than 1/2 of the order arrived. I emailed them as you can’t contact them any other way and they responded saying the order was now coming in 2 batches and the second batch would come the following day which it didn’t. I’ve since emailed them 3 times with no response. My last email I asked for the money back for the items I didn’t get but they have still not responded. It seems they have kept my money and frozen me out.
Therefore I don’t know what to do now as they are certainly a reputable company and I would never recommend anyone to buy from here unless you like being robbed.

Genuine discounts on products I was having to spend lots of time sourcing from different places. I now have the convenience of Well Easy having my favourite brands all in one place and saving me money.

Great delivery service selling a wide range of healthy & exclusive brands (e.g. Citizens of Soil) that would take hours and ££'s to travel around to find yourself (even if were possible). Rapid delivery, keen prices and the £4 pcm membership is recovered in one small shop as most things are sold at a 20% discount. We are already well ahead after only 2 shops and have 11 months membership to go - a great deal. They couldn't be more transparent on the site about how membership/charges work so reviewers complaining about not knowing need to have a word with themselves. Deserves to succeed.

Around Nov/Dec 2024 I recieved order well packed or so it appeared, no signs of damage to outside of box.
The order was jars of jam and they were all individually packed in bubble wrap, however one jar of jam that had a smashed base, although you couldn't detect this until I picked up the jar and the bottom fell away letting the sticky contents cascade all over the carpet. Sent 'welleasy' photos etc. explaining the problem thinking there'd be a refund for one jar of jam. Carpet was cleaned but stain remained. Didn't get a response for a week so sent further photos of by now ruined carpet. Eventually I contacted them asking if they had a 'customer service dept' . This time I recieved an email saying " we want to put this right for you...etc" please tell us how we can do this etc".
I repeated what had happened but never got a reply...gave them long enough to respond and it's now July 2025
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welleasy replied 23 July : SEE BELOW:

Reply from WellEasy

23 Jul 2025
Hey Raymond. Thanks so much for leaving this review.

I'm so sorry that this was never fully resolved for you and our member wellbeing team will always endeavour to put these things right.

Our team can be contacted on, (email redacted due to trustpilot rules), and they will answer all issues in under 24 hours.

We will speak with the team today and make sure this is sorted for you and you are well compensated.

Best
WellEasy
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15th Sept. 2025 and they still haven't done anything...very disappointed after them saying "We will speak with the team today and make sure this is sorted for you ..."

I’m really impressed with WellEasy. I was a bit sceptical and pleased I could do a trial for a month without paying, but I plan to continue to the paying annual subscription. I’m surprised to see reviews which say they weren’t aware this would be charged after the initial trial period (unless cancelled), as I think it was clear when I put my first order in. Perhaps the website has changed over recent weeks to make this more obvious.

There is a decent variety of things with good offers on. One of my parcels arrived with some items open inside and I contacted them and they dealt with it immediately in a very positive way. These things happen and the customer service is so important when they do. I have and will continue to recommend them to friends and family.

I've been charged £48 for membership which i did not agree to and without warning. I don't believe this is legal.

Everything! Brilliant communication,speedy delivery great products always consistent. Only comment would be they need a bigger variety of stock other than that amazing!

I love WellEasy! They have an excellent selection of healthy products that are great value for money. I've made them part of my regular shop!

Everything I had so far has been fabulous, it’s delivered well packaged and communication is great. So many good healthy choices especially for my grandson when it comes to snacks.
Thank you

Quick delivery, clear emails, easy to use website. Love WellEasy!

Purchased products are being sent of poor quality and not fit for human consumption. Full cases of 6 1l orders of plant milks are being sent opened and unsealed, when they should always be sealed - as in original state. Sending then opened and unsealed weakens the cartons in transit and consequently makes them extremely difficult to open without severe spillage of plant milk in the cartons and also, caps being rendered useless - due to ripping off - as the cartons are no longer robust enough - after being squashed in transit.

The company gives me the opportunity to buy healthy food at a price I can afford. Saying no to ultra processed food becomes easy with Wellleasy.

The delivery is very good, any problems are dealt with quickly.

All you recent reviewers be aware that in a few days time this company are going to charge your credit card with £48 for membership that you did not agree too. So it might be a good review now but that will change. Any new customers thinking of ordering please be aware this is nothing but a fraudulent company. They did not make it clear they were going to do this at the time of ordering nor did they notify me they were going to take this amount out if my credit card.