Welldoing.org Reviews 213

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

An update on my previous 5 star review posted earlier below. Our family member, who has been having a hard time lately, has been helped enormously by the amazing life coach and therapist we were match... See more

Company replied

Rated 5 out of 5 stars

Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its appro... See more

Company replied

Rated 1 out of 5 stars

Payment link is not working for referral service which is expensive. No contact number or help links. If they have not interest in properly facilitating their referrals, then how can anyone trust the... See more

Company replied

Rated 1 out of 5 stars

Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of wo... See more

Company replied

Company details

  1. Mental Health Service

Written by the company

Find a therapist online! Our UK directory of therapists has counsellors from all over the country. Get help with anxiety, depression, stress and more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

213 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(213)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

It's an easy

It's an easy, intuitive service to sign up to, verify credentials, and build a profile as a coach however thats as far as I can comment for now as I am very new to the service and waiting to see if my monthly subscription brings me any new clients. At that point, I have no doubt my review stars will increase!

27 January 2022
Rated 2 out of 5 stars

This service does not bring anything…

This service does not bring anything for the therapist/coach. No benefits, no leads, no clients. Feels like paying for nothing. I also requested cancellation of my membership and no response.

1 September 2021
Rated 5 out of 5 stars

Needed to grow my private practice…

Needed to grow my private practice again. After Covid lockdown. Found Welldoing very helpful in this process.

29 July 2021
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Reply from Welldoing.org

Hello Michelle

Thanks so much for this glowing 5-star review. We really appreciate feedback. If you have any problems, do get in touch.
Best wishes,
Louise

Rated 1 out of 5 stars

Poor value for money

Poor value for money - many other websites offer more potential customer base for a lower price, or a free trial. Also a hidden “administration” cost. Won’t be renewing

28 July 2021
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Reply from Welldoing.org

Hello Kimberley
I apologise for the delay in responding, and I am sorry to read that you are unhappy with our service. It would be good to have more details, if you had time to tell us. Re the administration cost, this is a verification cost which means that all our therapists are bona fide professionals. The feedback from clients (and most therapists) is very good on this account, as unfortunately many sites allow therapists on without checking their credentials.
If you are not happy, we are always ready to talk about what we can do more for you. Perhaps you might like to engage with us on info@welloing.org?
Best wishes
Louise

Rated 1 out of 5 stars

Awful experience don’t use!

Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of work to do. I would strongly urge finding any other way to book, it will only add to any fragile feelings you may have and ironically they just make your life that little bit harder.

19 July 2021
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Reply from Welldoing.org

Thank you for taking the time to write your review. As we don't know the circumstances of your experience, it is quite difficult to know how to respond. I am sorry that you felt that we didn't help. We hope that you have found a professional to talk to and that life is improving for you.
Best wishes

Louise

Rated 5 out of 5 stars

Affordable

Affordable, emphatic, quality and made for counsellors as much for clients

12 July 2021
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Reply from Welldoing.org

Thank you so much for this lovely review. We work very hard for both therapists and their clients and we are always thrilled to get positive feedback.
Best wishes, Louise

Rated 1 out of 5 stars

So far Welldoing have not proved to be…

So far Welldoing have not proved to be doing so well ... from a professional's perspective, very expensive to advertise with zero referrals after a month and no way of contacting the company to stop the auto-renewal of my fee! Cannot recommend.

9 July 2021
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Reply from Welldoing.org

Hello, We are sorry to hear that you are not currently happy with the welldoing.org service. We have Intercom and a general email info@welldoing.org if you would like to talk to us about optimising your profile.
Best wishes, Louise

Rated 2 out of 5 stars

A bit confusing when I joined the…

A bit confusing when I joined the service but had help from the online helper which made things clearer. I have not had any clients yet so im not convinced that the service works in the way of well doing finding me clients. I will have to see and make a decision based on if I get clients referred to me through them to wether I stay with well doing or not.

25 June 2021
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Reply from Welldoing.org

Hello, I must apologise for the delay -- somehow I missed this review! Please email me at info@welldoing.org so we can discuss ways of optimising your profile.
Best wishes, Louise

Rated 4 out of 5 stars

Welldoing.org

Welldoing.org is a fantastic site which initially gave me links to a variety of therapists in my area. Navigating around the site was easy and it is so full of information that it enabled me to select the most suitable therapist for my needs. Maha Amin once contacted was a consummate professional who instantly made me feel at ease despite the current Covid restrictions. After 6 sessions I now feel ready to face the world and all its challenges.
Thank you Welldoing and Maha .

16 June 2021
Unprompted review
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Reply from Welldoing.org

Hello Cathy,
Thank you so much for your great review. We are delighted to know that your experience with the site was positive, and that your therapy went so well. Best wishes,
Louise

Rated 5 out of 5 stars

I have good results with my therapist…

I have good results with my therapist Only one session but felt little bit relieved I would recommend it .

12 June 2021
Unprompted review
Welldoing.org logo

Reply from Welldoing.org

Hello Ellen,
Many thanks for your positive review of welldoing.org. We really appreciate the feedback!
Best wishes,
Louise

Rated 1 out of 5 stars

I haven't received one single lead from…

I haven't received one single lead from this site. Bark is so much better

11 June 2021
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Reply from Welldoing.org

Hello Clare,
We are sorry to hear that you are dissatisfied with your experience of subscribing to welldoing.org. We are always happy to discuss therapist profiles and other steps you may want to take to help gain new clients. It's probably best to email me at louisechunn@welldoing.org so we can communicate more directly.
Best wishes,
Louise

Rated 5 out of 5 stars

Excellent to deal with

Always really helpful and supportive and extremely quick to respond

4 June 2021
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Reply from Welldoing.org

Hello Clare,
Thanks so much for this lovely review. We are delighted to welcome the new NCS and HS members, and look forward to supporting you and your counselling practice.
Best wishes,
Louise

Rated 5 out of 5 stars

Great support with welldoing

I subscribe to welldoing.org as a practitioner and came against some trouble registering with the payment service. I received great ongoing support from Alice at welldoing to sort the issue out. Thank you!

2 June 2021
Unprompted review
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Reply from Welldoing.org

Thanks very much for this great 5-star review Jennifer! Much appreciated.
Best wishes, Louise

Rated 4 out of 5 stars

I will write a more comprehensive…

I will write a more comprehensive review after I receive my first client.
Thank you
Mr J Wild

26 May 2021
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Reply from Welldoing.org

Hello Mr Wild, Thanks for your review, we look forward to finding new clients for you.
Best wishes, Louise

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