Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... See more
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Review summary
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I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... See more
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Could use some clarification as to whether or not you still have to pay monthly for the app if you purchase the physical copy of the baby book or not. I'm still unclear if I have the app included or n... See more
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Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or custome... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
580 reviews
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We ordered the physical books and the…
We ordered the physical books and the bundle feeling which costs 87 eur. Wery exicted only to find out that they cant change the measurement units. We live in Germany and we do not use pounds/ lbs/ inches and we promptly requested Welcome baby to change this before they started to print the book and if not then please cancel it. We contacted only few minutes after ordering, it took Welcome Baby 2 business days to get back to us, but with no solutions and saying they cant change the measurement units nor they can refund the book. How can you offer your products worldwide and do not even let customers change the unit you used in the book?
7 May 2026
Unprompted review
Reply from Welcome Baby
Dear Huyen Nguyen,
Thank you, we understand your concern about the measurement units in your printed book. We'd like to look into a resolution for your order. Please email help@welcome.baby with your account email and order number so our team can review your case privately.
Sincerely,
Welcome Baby Team
Won’t know until we see it
7 May 2026
Reply from Welcome Baby
Dear robynn.reed,
We can hardly wait for your personalized baby book to arrive! Documenting those magical milestones is such a special experience, and we hope the final pages bring you so much joy. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I don’t like when asking for adding.
5 May 2026
Reply from Welcome Baby
Dear Valued CustomerBonnie,
It's wonderful to know you're capturing magical parenting moments with your personalized book. We hear your thoughts on the extra options presented during the process. We're always at help@welcome.baby if you ever need anything as you build your story.
Sincerely,
Welcome Baby Team
Easy to follow
4 May 2026
Reply from Welcome Baby
Dear terri,
It's wonderful to know that crafting your personalized baby book was such a smooth and simple experience. Have fun capturing all those magical milestones on your parenting journey! If you ever need anything, we're always at help@welcome.baby.
Sincerely,
Welcome Baby Team
This book is the ultimate collection of…
This book is the ultimate collection of memories, activities, information,
Can’t wait to use this!
1 May 2026
Reply from Welcome Baby
Dear amie,
We're thrilled you're excited to start capturing those magical milestones and exploring the expert advice. Wishing you a wonderful time documenting your unique journey! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Did not like the additional add ons at…
Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or customer experience
2 May 2026
Reply from Welcome Baby
Dear KRISTINA,
We're so glad you're using our personalized book to capture your family's magical milestones! We also note your thoughts regarding the checkout experience. We're always here at help@welcome.baby if you ever need any assistance with your account.
Sincerely,
Welcome Baby Team
Helping first time moms to create…
Helping first time moms to create memories with their newborns remember their milestones
2 May 2026
Reply from Welcome Baby
Dear chelsanchez,
It's wonderful to hear our personalized book is supporting new mothers in capturing those precious early moments and developmental steps. Keep building that magical story full of love, and remember we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Easy process
1 May 2026
Reply from Welcome Baby
Dear Linda,
We're thrilled that customizing your baby book was such a seamless experience! It's wonderful to know you're effortlessly capturing those magical parenting milestones. We're always at help@welcome.baby if you ever need anything along your journey.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Ashleigh,
We are thrilled to hear how much you are enjoying the custom details of your baby book. Capturing those unique and magical parenting milestones is exactly what we strive for! We're always at help@welcome.baby if you ever need anything along your parenting journey.
Sincerely,
Welcome Baby Team
Unintentional monthly subscription
After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notification that I have been unsubscribed. Thank you Nora! Looking forward to the book. :)
30 April 2026
Reply from Welcome Baby
Dear ZelMer,
We're so happy to hear Nora could swiftly assist with your account so you can focus on your personalized baby book! Capturing those magical milestones is what it's all about. We're always here at help@welcome.baby if you ever need anything else.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear joannpierce,
We're thrilled that crafting your personalized baby book was such a seamless experience. May this special collection of milestones bring your family joy for years to come! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Tamyra,
We are thrilled to know our team could assist you so swiftly! Capturing those magical parenting milestones should always be a stress-free experience. If you ever need a hand while building your little one's story, we're always at help@welcome.baby.
Sincerely,
Welcome Baby Team
This is my second book ordered
This is my second book ordered! I loved the first one that was for my granddaughter so I wanted to share this special gift with a friend.
27 April 2026
Reply from Welcome Baby
Dear Tammy B,
We're overjoyed that our personalized keepsake was such a hit with your family that you decided to share the magic with someone special! We hope your friend loves capturing those beautiful memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Excellent but spendy
26 April 2026
Reply from Welcome Baby
Dear lastmrscongercamehome,
It is wonderful to hear how much you enjoy capturing those precious early milestones. Building a beautiful story of your parenting journey is truly invaluable. Have fun making more magical memories, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Thank you love it
26 April 2026
Reply from Welcome Baby
Dear claudiag,
We are so thrilled you are enjoying the journey of creating your personalized baby book! We hope it becomes a beautifully cherished keepsake full of magical parenting memories. Remember, we're always at help@welcome.baby if you ever need anything along the way.
Sincerely,
Welcome Baby Team
Are you a legitimate company? I almost closed out the order because…
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t like that you did not have a final price after I purchased the hard copy edition. I feel you were not quite honest with that from the start. You should offer the hard copy along with the paperback & allow your customer the choice from the beginning, not at the end. Please give a final amount due including tax & shipping. Not a feel good purchase.
26 April 2026
Reply from Welcome Baby
Dear Beth Hauptman Dipierro,
We're delighted you chose the hard copy to capture your baby's magical milestones. We understand your thoughts on the checkout process and the impression you were left with regarding the add-ons. We're always at help@welcome.baby if you ever need anything!
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Cheryl,
We're so glad you're finding your personalized baby book straightforward and intuitive to navigate. It's wonderful knowing you can focus purely on capturing those magical parenting milestones! We're always at help@welcome.baby if you ever need anything along the way.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear asziah,
We love that you're creating a magical story to capture your family's happiest moments! Even with that small bump during checkout, we're so glad you chose us to preserve these milestones. We're always at help@welcome.baby if you ever need a hand.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear hawkinsfamilydisney,
We're absolutely thrilled to know the customization process felt so simple and charming. We hope you continue capturing all those magical parenting moments beautifully! Remember, we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Easy to fill out
23 April 2026
Reply from Welcome Baby
Dear tamihurst,
We are so glad that creating your personalized story has been such a seamless process. Capturing these early milestones makes the parenting journey truly magical. We're always here at help@welcome.baby if you ever need anything along the way!
Sincerely,
Welcome Baby Team
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