Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... See more
Company replied
Could use some clarification as to whether or not you still have to pay monthly for the app if you purchase the physical copy of the baby book or not. I'm still unclear if I have the app included or n... See more
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Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or custome... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
580 reviews
Asks customers to review
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Very easy to use
Very easy to use, seems very comprehensive, supporting both memories and development tips and teicks
20 May 2026
Reply from Welcome Baby
Dear kimberley,
It's wonderful to hear you're finding it easy to create your personalized baby story, capturing precious memories and getting helpful parenting insights. We hope you continue to enjoy your magical journey! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I can't wait to see the finished product.
I felt the process was simple and gave me plenty of options.
18 May 2026
Reply from Welcome Baby
Dear Marian Flax,
We're so pleased you found creating your personalized baby book to be a simple process with plenty of options! We hope you enjoy capturing all those magical moments. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Joanne Morales,
So glad you found creating your personalized baby book easy and straightforward! We're thrilled to help make capturing those precious memories magical. We're always at help@welcome.baby if you ever need anything as your story unfolds.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear louiselakin,
It's wonderful to hear how easy you found building your personalized baby story. We hope you're enjoying every moment of capturing those precious memories. Remember, we're always here to help at help@welcome.baby if you ever need us.
Sincerely,
Welcome Baby Team
Easy to fill out
15 May 2026
Reply from Welcome Baby
Dear Janice Bartman,
It's wonderful to hear how straightforward you found creating your baby book. We're so glad we can help you capture those magical moments. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
This is a fraudulent company
This is a fraudulent company. Do not use them. If you buy the book they start charging you three months later for an app you never wanted and there is no way to cancel it, you can email them to cancel it they just ignore you and keep billing you. This company is a scam and I had to report them to my bank to stop being charged for an app that I never wanted and do not use.
15 May 2026
Unprompted review
Reply from Welcome Baby
Dear Savannah Snyman,
We understand your concern regarding your situation. We'd like to kindly remind you that all relevant terms were clearly outlined and agreed to from the start. Please email your account details and order number to help@welcome.baby so we can review everything noted in private.
Sincerely,
Welcome Baby Team
PURCHASING PROCESS OUTRAGEOUSLY…
PURCHASING PROCESS OUTRAGEOUSLY DISHONEST, MANIPULATIVE AND STRESSFUL.
YOU END UP PAYING MUCH MORE AND BEING CHARGED 3 TIMES INSTEAD OF ONE, WITHOUT EVEN REALIZING IT.
VERY EXPERIENCED SCAMMERS.
15 May 2026
Unprompted review
Reply from Welcome Baby
Dear Emmanuel Benbihy,
We understand your concern about the impression you were left with. We'd like to kindly remind that relevant terms were outlined and agreed to from the start. Please email help@welcome.baby with your account email and order number so we can look into your specific case.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear wattnonna,
It's wonderful to hear you had such an amazing experience creating your baby's story! We hope you continue to cherish all those special memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Buyer beware total rip off I wrote an…
Buyer beware total rip off I wrote an email stating.I was not interested in the app.They charged me anyway.I am fighting for a full refund.They will only give half back . Ifyou choose to move forward with the book , they will sneak in and app at 30.99
Be careful
1 November 2025
Unprompted review
Reply from Welcome Baby
Dear Ann Zaino,
We understand your concern about this. We also want to confirm that all relevant terms are clearly outlined and agreed upon. Please email your account details and order number to help@welcome.baby so our team can look into your specific case.
Sincerely,
Welcome Baby Team
Customer service
There was confusion at check out and I received the wrong style of book. I reached out to the customer service team and they quickly got back to me and helped get the correct book that I had wanted.
13 May 2026
Reply from Welcome Baby
Dear Candace,
What a joy to hear! We're so pleased our team could quickly resolve your matter and ensure you have the perfect book for those precious memories. We hope you enjoy creating your unique story. We're always at help@welcome.baby if you need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Vanessa Dunn,
It's wonderful to hear how much you're enjoying creating a personalized story for your little one with Welcome Baby. We love helping families make their parenting journey magical, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear silvanamojica,
It's wonderful to hear that creating your personalized baby book was such a breeze! We love knowing that capturing your magical parenting milestones felt completely effortless. If you ever need a hand adding new memories, we're always here at help@welcome.baby.
Sincerely,
Welcome Baby Team
Very frustrating. Scam
Very frustrating.
Charged for a monthly subscription that was hidden and unclear when buying the book.
When purchasing the book itself i clicked on hard cover option thinking it would let me review but charges straight away. Very expensive for what it is.
Very disappointing
11 May 2026
Unprompted review
Reply from Welcome Baby
Dear Dominic Aquilina,
We understand your billing concerns. We'd like to kindly remind you that all subscription terms are clearly outlined and agreed to before purchase. Please email help@welcome.baby with your account email and order number so our team can review your specific case.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear whitedoveservices,
We're thrilled to hear that our personalized book made such a wonderful present! It's truly special to help families capture those magical early milestones and create a beautiful keepsake. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I feel this book will be a treasure for…
I feel this book will be a treasure for Ivey to have hold dear to her heart. ♥️
10 May 2026
Unprompted review
Reply from Welcome Baby
Dear Anthony,
We are so overjoyed that this keepsake will become such a meaningful part of Ivey's life. It is truly magical to capture those sweet early memories to look back on as she grows. We're always at help@welcome.baby if you ever need anything!
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear grannykaren,
We're so glad you're enjoying creating a magical story to capture your parenting milestones. While the extra options can feel like a lot, we hope your personalized book continues to bring you joy. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Ralph Bell,
We love hearing how simple it was to personalize your baby's story! We hope this book helps you beautifully capture all the magical milestones of your parenting journey. We're always here at help@welcome.baby if you ever need anything at all.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear terryhaskell,
We are thrilled that creating your personalized baby book was such a seamless experience! Enjoy capturing all those magical milestones and building a beautiful story full of love. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Was fun and easy to shop for this book
Was fun and easy to shop for this book. I hope my neice loves it!!
8 May 2026
Reply from Welcome Baby
Dear Patty,
We love hearing that putting together a personalized story full of memories was such an enjoyable experience. We're sure this magical keepsake will be truly cherished as she grows! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Buying the baby book
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed customer service about it. They got back to me right away and Nora Abot was so helpful in walking me through the steps to cancel it, no strings attached. Overall great experience.
19 April 2026
Reply from Welcome Baby
Dear Carla,
Hearing the personalized baby book made such a beautiful present overseas truly brightens our day! We're also thrilled our team could assist you so swiftly. Wishing you many magical memories, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
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