Weight Watchers Reviews 3,232

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 2,986 reviews, reviewers had a great experience with this company. Customers are very pleased with the results they are achieving and find the program to be flexible and effective, especially with the guidance from practitioners and nutrition counselors. Many appreciate the helpfulness and professionalism of the staff, including care coordinators and dietitians, who make the process easy and supportive. The app is often described as sophisticated, user-friendly, and helpful for tracking food intake and other health metrics, with a wide variety of services and recipes available. However, some people experienced issues with the app, noting it can be slow, difficult to navigate, or prone to glitches after updates, making it unpleasant to use. There were also concerns about the availability of clinicians, the inability to switch them, and the lack of in-person meetings, which some felt diminished the community aspect of the program.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many finding the program and app to be... See more

Staff

People report positive experiences with staff, highlighting the helpfulness and guidance received from... See more

Application

Customers had ambiguous experiences with the app, with many finding it sophisticated, easy to use, and... See more

Product

Consumers find the product to be ambiguous, with some expressing satisfaction with the results and the... See more

Service

Customers consistently note ambiguous experiences with service, with some praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plan works, but it works slowwwwwwwly. It's not a one-and-done plan, but something you can live with. The app gives enough endorphin promoting feedback to keep motivation up, and for those who lik... See more

Company replied

Rated 4 out of 5 stars

This is my 3rd time actively participating in a Weight Watchers program. This go round the app is so sophisticated and easy to use. The volume of services and recipes available is amazing. I've also u... See more

Company replied

Rated 4 out of 5 stars

I was very happy in the beginning with the communication of my staff. But once I got started on my medicine, the communication really stopped. I dont check into the app very often, so I think I wa... See more

Company replied

Rated 4 out of 5 stars

The Weight Watchers program is based on science and makes changes based on new findings. The in person meetings are dependent on the quality of the leader, which is variable. There are many fewer meet... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

The program is helping me lower my A1C…

The program is helping me lower my A1C for diabetes through the help of the macros. I may eat zero point foods (protein) but the macros show a different story. i enjoy going to both in person and virtual workshops. I like the variety of coaches available and on different days. I like to log my glucose in the app. It also gives me a nice list to show my doctor.

24 May 2026
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Reply from Weight Watchers

We are so pleased to hear our program is effectively helping you manage your A1C and diabetes! It's wonderful that you find value in both our in-person and virtual workshops, and appreciate the variety of coaches. We're also glad the glucose logging feature is beneficial for you and your doctor. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

I love the food app the medication…

I love the food app the medication reminders the fact that you have made my medication process go smoothly love it !

17 May 2026
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Reply from Weight Watchers

We're so happy you love our food app and medication reminders! We're glad we could make your medication process smooth.

Rated 1 out of 5 stars

You cancelled my meeting plus I can no…

You cancelled my meeting plus I can no longer see points next to my tracked food without tapping on the individual item. I don’t want to complain, so do not ask for my opinion since I am already aware of how little you care, and do not give me some patronizing already prepared response.

17 May 2026
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Reply from Weight Watchers

We appreciate you sharing your concerns about the meeting cancellation and the changes to how points are displayed. We are actively looking into these issues to improve your experience.

Rated 1 out of 5 stars

Only 3 in studio meetings in ALL of Los Angeles!

Only 3 in studio meetings in ALL of Los An geles. Two on Saturday morning and one on Sunday morning. Since I go to church on Sundays, that leaves two meetings on Saturday. One at 8:00 and one at 9:30. If I have plans on Saturday and I'm out of luck.

23 May 2026
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Reply from Weight Watchers

We appreciate you sharing your feedback regarding the limited studio meeting times. We understand how inconvenient this can be for your schedule and we are looking into expanding our offerings.

Rated 4 out of 5 stars

Go slowly and win

The plan works, but it works slowwwwwwwly. It's not a one-and-done plan, but something you can live with. The app gives enough endorphin promoting feedback to keep motivation up, and for those who like human contact, there's several opportunities everyday to connect. For the person with no more than 20 pounds to lose, however, don't expect to be done in a month. That only happens on AI generated stories.

24 May 2026
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Reply from Weight Watchers

We appreciate you sharing your experience with us. It's helpful to hear your perspective on the pace of progress and the motivational aspects of the app. We're glad the feedback and connection opportunities are beneficial.

Rated 4 out of 5 stars

Workshops are great with coach Diane in…

Workshops are great with coach Diane in Eden NC.
App is okay but need clearer instructions written out . Virtual meeting with app info is too fast and not clear.

24 May 2026
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Reply from Weight Watchers

We're glad you enjoyed the workshops! We appreciate your feedback about the app's instructions and virtual meetings. We'll review this.

Rated 5 out of 5 stars

Variety of experiences

The virtual meetings and variety of "themes" mean a person can attend more meetings and not be hearing the same comments over & over. It also allows people to find the group & coach who fits their journey

17 May 2026
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Reply from Weight Watchers

We're so glad to hear you appreciate the variety of our virtual meetings and themes. It's wonderful that you find the diverse options helpful for your journey.

Rated 5 out of 5 stars

Virtual workshops

I love the virtual workshops that are available throughout the week! I have an in-person workshop I attend, but some days you need a little help getting through a rough day or patch.

17 May 2026
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Reply from Weight Watchers

We're so glad our virtual workshops provide extra support on challenging days. We appreciate you sharing your positive experience!

Rated 4 out of 5 stars

I think our meeting leader Jason is…

I think our meeting leader Jason is tremendous, but I feel like the program feels a little too GLP one focused in the app and social media.

24 May 2026
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Reply from Weight Watchers

We appreciate your feedback and are glad you value our team. We're reviewing the program's focus to ensure a balanced experience.

Rated 5 out of 5 stars

Problem solved

Problem solved. Now you need to change my last name to Grogan. Somehow that has not happened yet.

17 May 2026
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Reply from Weight Watchers

We are glad the problem was solved.

Rated 3 out of 5 stars

I don't like that I have GAINED weight…

I don't like that I have GAINED weight since I started and am ALWAYS HUNGRY now!
The "Tean" messaged that I should speak to a dietician and that this is a long term process. I've GAINED 9 pounds in less than 30 days!
If I ask for a higher dose, I think I should get it, without delay.

24 May 2026
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Reply from Weight Watchers

We appreciate you sharing your concerns. We understand your frustration regarding weight gain and hunger. We want to ensure your treatment plan is effective and will review your feedback.

Rated 4 out of 5 stars

I like the program

I like the program, eating options, exercise options, recipes and zoom option. I also appreciate that there’s a variety of topics discussed at the meetings. However I wish the facilitator would dedicate at least 10 minutes of the meeting to teaching the topic in depth. It is nice to hear from everyone. However, it is also nice to know that you are going to get some explicit instruction on a helpful topic instead of random personal stories that may be on topic.

17 May 2026
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Reply from Weight Watchers

We appreciate your positive feedback on our program's options and meetings. We value your suggestion about dedicating more time to in-depth topic instruction during meetings. We will consider this as we continuously improve our offerings.

Rated 5 out of 5 stars

Great job stuff works and helps me…

Great job stuff works and helps me every single step of the way of my daily life is would love to thank weight watchers so much for all they done for me day in day out and I am always proud to be a loyal member of ww all my life thank you so much weight watchers for all your help and support and encouragement to me and God bless you all everyone we all in this together all family and friends and God bless you all everyone 🌄.
Thank you
Nicholas caggia

24 May 2026
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Reply from Weight Watchers

We are so happy to hear about your positive experience and how our program has helped you every step of the way. We truly appreciate your loyal membership and kind words. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

WW gives you the tools you need to succeed!

My Dr. recently put me Mounjaro for my blood sugar. I was already on WW, but switched to GLP mode and it has been incredibly helpful. It really helps me focus on protein, fiber and water. Three key elements critical to GLP-1 success. I appreciate that they make that mode available, even though I am getting my meds through my Dr.

24 May 2026
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Reply from Weight Watchers

We are so glad to hear that our GLP mode has been incredibly helpful for you, especially in focusing on protein, fiber, and water. We appreciate your positive feedback!

Rated 5 out of 5 stars

I love my in person meetings best…

I love my in person meetings best leader ever. Plus you have the convenience of online meetings if you prefer. Or want to have a little reinforcement between in person meetings.
Everything you need to lose weight healthy is in the Weight Watchers App. In person and online you can connect with other members and cheer each other on!

17 May 2026
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Reply from Weight Watchers

We're happy to hear you love your in-person meetings and find the online options convenient! It's great that the app provides everything needed for healthy weight loss and connects you with other members.

Rated 2 out of 5 stars

I tried cancelling my nearly $500…

I tried cancelling my nearly $500 subscription hours after signing up having not understood the terms entirely. they would not let me despite my explaining I did not want to continue. only option was to cancel sox months down the line after playing $84 a month because I had signed up for a promotional period that precluded any backing out. which is not good policy for those that this program is not compatible with. and as suspected nothing is useful for me. the practitioners are very nice though

16 May 2026
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Reply from Weight Watchers

we are sorry to hear that the program has not met your expectations recently. Please keep in mind that when you signed up for the promotional offer, you agreed to a long-term commitment plan for a lower monthly rate, and per our terms and conditions, these plans can only be terminated at the end of the agreed-upon period. Our commitment terms are provided at the time of acceptance to ensure members understand the duration of the plan. We must uphold our policies fairly for all members and apologize for any inconvenience this causes.

Rated 4 out of 5 stars

WW has been a part of my life off and…

WW has been a part of my life off and on for over 40 years. I need the weekly support from meeting and friends I meet thru WW. Weighing weekly keeps me accountable. Even though a lot of in person work shops are gone, I continue to follow WW because it's a lifestyle change of life not a diet. I'm a lifer.

17 May 2026
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Reply from Weight Watchers

We're so glad to hear you've found such long-term success and accountability with our program. It's wonderful that you view it as a lifestyle change.

Rated 5 out of 5 stars

Love the app

Love the app! So user friendly and has a lot of features.

24 May 2026
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Reply from Weight Watchers

We're happy you love the app! Thank you for your positive feedback; we appreciate it.

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