WeFix365 Reviews 13

We had a bathroom fitted by the family cousin who operates a sister company and my god never again. He nearly killed us by not earthing the wiring for the electric shower and he told us the ceiling extractor fan was finnshed but he hadn’t connected it to to switch, while all of this was going on my father passed away and he had a complete lack luster attitude to us and he had a young lad doing all the work. I caught him in my garage on his phone talking to his new girlfriend so I took the chair out that he was sitting on. I now have to employ an electrician to do the ceiling extractor fan as I am wondering if any electrical work was done properly.

Absolute fraud. Stay Away.
I had a terrible experience with Wefix365. On January 27, 2025, they confirmed the cleaning rate and assured me that all materials would be provided. To secure the booking, they required a deposit, which I paid. They then confirmed a cleaner would arrive on Friday at 11:00 AM.

The night before, Charlie from Wefix365 called, asking if the appointment could be rescheduled due to their mistake. I declined as I had guests arriving, and he reassured me that the cleaner would arrive as scheduled.

On Friday, a young worker, who had only recently arrived in the UK seeking asylum, showed up at my door completely unaware of the job details and without any cleaning supplies. He explained that the job had been sublet last minute and that no instructions had been provided. I felt bad for him as he had taken a long bus ride to reach our address and I spoke to his boss, who confirmed that no instructions were provided and it was a very last minute job given to them. He understood the issue and asked my to contact Wefix365. When I contacted Charlie, he admitted to the mix-up and suggested I provide the materials or allow the cleaner to purchase them—he even asked me to lend my vacuum. I would have been willing to, but my vacuum had stopped working days earlier, which was one of the main reasons I booked the service.

Despite presenting written confirmation from his colleague Imogen stating that all cleaning materials would be provided, Charlie refused to take responsibility. He insisted the deposit was non-refundable and then stopped answering my calls and messages. Imogen also ignored my attempts to reach her.

I had to escalate the issue to PayPal, which ruled in my favor after Wefix365 failed to provide any evidence. My payment was refunded, and PayPal even confirmed they were investigating potential fraudulent activity by the company.

This was an incredibly unprofessional and unethical experience. I strongly urge others to avoid Wefix365—they take your money, fail to deliver on their promises, and then stop responding.

This is a SCAM!!
I was ask to pay a one off fee of £36 on PayPal only for them not to turn up on the day. They stopped responding to me when I asked for a refund! I had to log an incident with PayPal to get a refund.

SCAMMERS! Do not patronise! They sent an invoice to me via PayPal and didn’t deliver the service I paid for. No response via calls and WhatsApp messages. I was literally in shock as they ruined my birthday and didn’t do my removals as requested.

Efficient service on a bank holiday!!! wow One simple call then took care of the rest. I am impressed!

Great service and got the job sorted quickly and efficiently. Would definitely use again!

Fantastic service, fast.. didn’t have the parts but was able to get some even on a bank holiday and have the job completed

Thank you

Fast efficient service on a bank holiday. One simple call and Wefix365 took care of the rest.

Quick and easy - called them and they sorted everything else. Would highly recommend.

Had a issue with my leaky boiler, they came out within 24 hours of my phone call, fixed my issue and also provided me with a free service, went Above and beyond for me.

I noticed my boiler stopped working on Monday so I called up and spoke to a very lovely lady who had an engineer round the next day. I was a little bit disappointed as they couldn’t fix it there and then but they came back a few hours later with the correct parts and didn’t charge me for call out costs or excess fees. Overall I am very happy with the service and will be using you again in future :) thanks again.

Excellent service ,great clean and tidy workers ,very pleased with the boiler ,friendly and polite fitters ,would use again

Responded really fast and fixed the boiler issue on the same day as actually had a part with them! Very impressed with the service and the staff were very polite
Would recommend highly