Smarterbox Reviews 2

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Worked well once I got through

Worked well once I got through. Took a bit longer than I’d have liked, but they did fix the issue in the end.

10 April 2026
Unprompted review
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Reply from Smarterbox

Hello Leasy,

Thank you for your feedback. We’re glad everything was resolved in the end, and we apologise for the slight delay.
Comments like yours are taken into consideration as we continue to improve our service.

Kind regards,
Olivia
Customer Services

Rated 5 out of 5 stars

Sorted my tablet in no time at all

Sorted my tablet in no time at all. I’m not one for gadgets, but the chap on the phone was patient and didn’t make me feel daft. Proper decent service.

30 March 2026
Unprompted review
Smarterbox logo

Reply from Smarterbox

Hello Kathy,

Thank you so much for your kind words! We’re really pleased to hear that everything was sorted quickly and that our colleague was able to guide you through it with patience and care.

It means a lot to know you felt comfortable and well supported throughout the process. We truly appreciate you taking the time to share your experience.

Kind regards,
Olivia
Customer Services

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