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We Buy Books Reviews 

20,198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease of use, efficiency, and straightforward process, making it simple to sell books and arrange collections from home. Many people also highlight the prompt and quick payment system, with funds often transferred to their accounts in a timely manner. However, some customers also noted dissatisfaction with the product acceptance, mentioning that many books were rejected or misidentified during the scanning process. Reviewers also expressed concerns about the pricing, citing low offers for books, unhonored quotes, or unexpected deductions from the final payout.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers appreciate the simple process of scanning books,... See more

Payment

Users describe positive interactions with payment, frequently highlighting prompt and quick payouts. Many... See more

User experience

People report positive experiences with user experience, consistently finding the app and website easy,... See more

Service

Customers consistently note positive experiences with service, praising its ease of use, quick processing,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers reporting fair prices for their books and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

Having decided to dispose of some books, I used WeBuyBooks to see if they were worth selling rather than just throwing them away. I suppose that the valuation was less than I thought it would be but a... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,198)

1,517 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to navigate good…

Very easy to navigate good communication will use this company again fair price paid quick and easy.

23 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We really appreciate your support.

Rated 5 out of 5 stars

Good fast payment

Good fast payment

23 June 2026
We Buy Books logo

Reply from We Buy Books

We are happy to hear that everything went smoothly. Thank you for sharing your experience.

Rated 5 out of 5 stars

I was able to sell a number of books…

I was able to sell a number of books very easily and they were picked from my home on the day I chose. My only disappointment was in the number of books that were rejected

16 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re pleased to hear that you found our service easy to use and that the home collection process was convenient. We appreciate your feedback regarding the number of books that were not accepted and will take your comments into consideration as we continue to improve our service. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Easy to do and quick service

Easy to do and quick service. Never had
An issue with We Buy Books

15 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Easy peasy !!!!

Scan, pack, send, pick up from your own front door. How convenient. !!! Received payment straight into bank account within a week.
No hassle. Would recommend.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found our service convenient and hassle-free, from start to the end. Thank you for your support.

Rated 4 out of 5 stars

Very impressed with the service from WE…

Very impressed with the service from WE BUY BOOKS. Honest, efficient and all promises kept. We have a large CLASSICS collection to sell and will continue to do business with WE BUY BOOKS.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re delighted to hear that you’ve been impressed with our service and found us honest, efficient, and reliable. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 4 out of 5 stars

Useful way to declutter despite the…

Useful way to declutter despite the measly recompense

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re pleased to hear that you found WeBuyBooks a useful way to declutter. We appreciate your review and thank you for choosing our service.

Rated 5 out of 5 stars

AMAZING COMPANY AND SO EASY TO USE

AMAZING COMPANY AND SO EASY TO USE. THANK YOU FOR EVERYTHING.

10 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your feedback. We’re delighted to hear that you found our service so easy to use and had such a positive experience with WeBuyBooks. Thank you for choosing us!

Rated 5 out of 5 stars

Good as new

Purchased a talking book off this company via Amazon. I love talking books but, in my experience, they tend to be few and far between, which is a great shame. Moreover, when I do buy them on-line, they tend to arrive in pretty grim condition, with a broken case or scratched discs or both. Not in the case of WeBuyBooks, however. The talking book arrived promptly, and both the casing and the discs were in excellent condition. Very pleasing. Rival companies should take note.

25 June 2026
Unprompted review
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We take great care to ensure our items are accurately graded and well packaged, so it’s wonderful to know we met your expectations. Thank you for your kind words and support.

Rated 5 out of 5 stars

Easy to use.

What I liked about this site, was how easy it was. Scanned, Had a price straight away no waiting. Just boxed up, scanned the QR code at the drop off. Payment was very prompt. Will definitely use again. Thank you.

4 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your review. We’re glad to hear that you found our service quick and easy to use. Thank you for your kind words and support.

Rated 3 out of 5 stars

Problems scanning with the app

On the plus side, I really appreciate the fact that parcels can now be sent using Royal Mail rather than Evri (which was VERY unreliable) and payment is vry quick -- but I have not been impressed with the app. Sure, it makes it "easier" to scan rather than type in the ISBN, but not when I have to keep checking and correcting the data. I have sent six boxes of books and in each one there were at least two that gave the wrong title for the ISBN. When I realized, I tried a second scan (same) then had to check the basket and figure out which book was misidentified. A paperback "Little Women" went through as "Frankenstein" as one example. If it left the wrongly id-ed books in, the payment was reduced, with nothing for the actual books I'd sent.. a lot more trouble than doing the listings on my laptop!

12 June 2026
We Buy Books logo

Reply from We Buy Books

Hello Lisa,

Thank you for taking the time to share your feedback. We're really pleased to hear that you've found the switch to Royal Mail more reliable and that you've been happy with our quick payment process.

We're sorry to hear about the issues you've experienced with the app incorrectly identifying books after scanning. We understand how frustrating it is to have to double-check and correct titles, particularly when it affects the valuation of your order. This isn't the experience we want our customers to have.

We'll make sure your feedback is shared with our development team as we continue to improve our service. In the meantime, if you ever notice any discrepancies before sending your items, or have any concerns about a trade, our Customer Services team will always be happy to help.

Thank you again for your feedback and for continuing to use our service.

Best regards,
WeBuyBooks

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