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We Buy Books Reviews 

20,198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease of use, efficiency, and straightforward process, making it simple to sell books and arrange collections from home. Many people also highlight the prompt and quick payment system, with funds often transferred to their accounts in a timely manner. However, some customers also noted dissatisfaction with the product acceptance, mentioning that many books were rejected or misidentified during the scanning process. Reviewers also expressed concerns about the pricing, citing low offers for books, unhonored quotes, or unexpected deductions from the final payout.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers appreciate the simple process of scanning books,... See more

Payment

Users describe positive interactions with payment, frequently highlighting prompt and quick payouts. Many... See more

User experience

People report positive experiences with user experience, consistently finding the app and website easy,... See more

Service

Customers consistently note positive experiences with service, praising its ease of use, quick processing,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers reporting fair prices for their books and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

Having decided to dispose of some books, I used WeBuyBooks to see if they were worth selling rather than just throwing them away. I suppose that the valuation was less than I thought it would be but a... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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4.3

All reviews

(20,198)

1,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Speed of payment

17 June 2026
We Buy Books logo

Reply from We Buy Books

Hello Jean,

Thank you for taking the time to leave a review.

We hope that you found our service easy to use. We appreciate your feedback and look forward to trading with you again in the future.

Best regards,
WeBuyBooks

Rated 5 out of 5 stars

Result!

Efficient service. Easy to use. Prompt actions.

18 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your review.

Rated 5 out of 5 stars

Excellent prompt service

Very easy to scan, pack and print label, took to local convenience store and received payment in no time at all. I was kept up to date with regular emails explaining each process before issuing payment. Excellent service

23 June 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re delighted to hear that you found our service easy to use, from scanning and packing your books to printing the label and receiving your payment. Thank you for your kind words and for choosing WeBuyBooks!

Rated 5 out of 5 stars

Very good service

Very good service. Money arrived quickly into my account. Would definitely recommend and will be using again.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate it.

Rated 5 out of 5 stars

I have used We Buy Books several times…

I have used We Buy Books several times since my husband died to clear some of his book collection. I find them very easy to deal with. The posting of packages off to them is simple, I have my post man pick them up from my home.
The people at WeBuyBooks are very helpful and I can throughly recommend them as a great company to deal with.

3 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. We’re very sorry for your loss, and we’re grateful that you chose WeBuyBooks to help you clear part of your husband’s book collection. Thank you for your kind words. We truly appreciate your support.

Rated 5 out of 5 stars

I was very happy with your service.It…

I was very happy with your service.It has been a great help clearing my house since the death of my dear wife. I have more to dispose of in the near future.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. Our condolences for your loss. We’re very pleased to hear that our service has helped you during such a difficult time. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Fast process

I went through other apps to see which ones made more money from your books and this app did. It was very fast items got picked up a few days later. I’ve got money in my PayPal. Was a little bit worried when I sent the books out and was thinking there’s no updates, but it was just me.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you found our app easy to use and that you were pleased with the value offered for your books. We appreciate your feedback and support, and we hope to help you again in the future!

Rated 5 out of 5 stars

Easy pease

So easy to use ,royal mail collect and bring the labels

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Great

Great, simple process, good way to recycle books whilst making a small amount of money in return

24 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our process simple. We truly appreciate your support and thank you for choosing WeBuyBooks!

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