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We Buy Books Reviews 

20,253
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the quick and efficient payment process, often receiving funds promptly after items are received. Many people appreciate the straightforward and easy-to-use service, noting the convenience of home collection options and clear communication throughout, simplifying decluttering and earning. However, some customers also noted concerns regarding product acceptance and pricing. Many reviewers found that a significant number of their books were not accepted, sometimes due to perceived damage or specific titles not being purchased. Additionally, some people were disappointed with the low prices offered, occasionally receiving much less than anticipated or finding the value disproportionate to their effort.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the ease of selling books, with... See more

Payment

Customers consistently note positive experiences with payment, frequently praising the promptness and speed... See more

User experience

People report positive experiences with user experience, consistently describing the website and app as easy... See more

Service

Customers had positive experiences with service, frequently praising its promptness, ease of use, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting good or fair prices for their books... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

My 15% bonus code which I entered never was use to determine the final amount. Otherwise as always the transaction went smoothly and quickly - unlike World of Books!


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,253)

1,575 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended - Straightforward process

Straightforward process, easy to post - quick payment. Great if you have a large volume of books you want to sell.. or even nominate a charity to receive the funds. Easy and convenient but don't expect a retail price for your second hand books or that they will want all titles.

9 June 2026
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Reply from We Buy Books

Thank you for your feedback. We’re pleased to hear that you found the process straightforward, convenient, and that the payment was quick. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Great way to make money

Very easy and such a great way to make a bit of money and been good to the environment.
Very clear instructions and case status.
Very quick payment. Will definitely use again.

9 June 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re delighted to hear that you found our service easy to use and enjoyed the benefits of giving your books a new home while making some extra money. Thank you for your support.

Rated 5 out of 5 stars

WeBuyBooks review…

App is very easy to use and overall very good at scanning barcodes. The efficient process makes selling books that much easier. Occasionally, some books barcodes are harder to scan than others.

15 June 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you find our app easy to use and that it has made selling your books a simple and efficient process. Thank you for choosing WeBuyBooks!

Rated 4 out of 5 stars

patient selective scanning yields reasonable offers.

recently the offer price of a number of books has made trading worthwhile.
The free Evri return service seems very effective.
the time taken to examine, inform of the result, and credit payment to a personal account has been reduced.
A bit more guidance of types of book required would save time. A pictorial guide of what blemishes would rule a book out, would help.

15 June 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re pleased to hear that everything went smoothly. We appreciate your suggestions regarding clearer guidance on books required. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Excellent Experience

Items received, checked and payment made all on the same day. Excellent.

Also, very easy service to use from start to finish.

15 June 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate it.

Rated 4 out of 5 stars

This is a great idea to recycle books…

This is a great idea to recycle books and the system works very well. However , I do think the prices paid are on the low side

8 June 2026
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Reply from We Buy Books

Thank you for taking the time to leave us a review! We're glad you like our service and the idea of giving books a new life. We appreciate your feedback on our prices and will continue to work on improving our service. Thank you for your support!

Rated 5 out of 5 stars

Best book selling app I have used

Best book selling app I have used. Quick to pay too

8 June 2026
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Reply from We Buy Books

Thank you for your review! We're glad to hear that you had a great experience with us. We really appreciate your support!

Rated 4 out of 5 stars

Simple Beginnings and Assisted Endings

The process of scanning books and movies was super simple. I could immediately see what I what get for each item. The problem I ran into was with setting up the collection. I was unable to do it on my own through the app or on the website. I contacted customer service through the app and they helped me for the final pieces. The initial stuff was easy but it was frustrating to struggle with completing the transaction. I am super thankful for the customer service rep's patience and help. I thankfully already had 2 boxes that met the size restrictions and they were collected from my doorstep. If you struggle as well, use the live chat!

11 June 2026
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Reply from We Buy Books

We are happy to hear that scanning your items was simple and that our customer service team could assist you with completing your collection. We appreciate your feedback regarding the process and will use it to improve our services. Thank you for sharing your experience!

Rated 5 out of 5 stars

I use Webuybooks a lot.

I love Webuybooks!
I use their app a lot to collect used books that I no longer require. The app is quite straightforward to use on my phone.I scan the books and it tells me how much they are worth.
They also give you a range of courier options. I use the ones where they collect my parcel and I dont have to provide a returns slip. they print and provide it on arrival.
Once returned Webuybooks will send you an email to inform you of when they pay the money into your account. I use it a lot as I can get some cash for my books and dont have to drag them to a charity shop as I do not drive.
The only minor issue is when I log in using my phone sometimes the email and password do not line up when typing them in which could cause a login issue. It could be a problem with my browser though, as well as the fact I am not tech savvy.

I also love to purchase books from Webuybooks . Their preowned books are very reasonably priced. Thanks.

Marlene

5 June 2026
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Reply from We Buy Books

We are so happy to hear you love using our app for selling your books and appreciate your positive feedback on the courier options and payment process. We also value your kind words about our pre-owned books. We've noted your comment regarding the login experience and will look into it.

Rated 5 out of 5 stars

Absolutely super easy and efficient

Absolutely super easy and efficient. If only all aspects of life in Britain today were so straightforward.
Communication is bang on - now chasing needed, everything happens when it should - brilliant

12 June 2026
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Reply from We Buy Books

We are so glad to hear that you found our service easy and efficient, and that our communication met your expectations. Your positive feedback is truly appreciated!

Rated 5 out of 5 stars

A great way to declutter and give books a good home

We needed to declutter and wanted our loved books to go to a good home. We chose We Buy Books based on a Which review. Really simple to create an account and use the app. We decided to print the label and attach to the box, and found the locker deposit really easy.

12 June 2026
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Reply from We Buy Books

We're so happy to hear that our service made decluttering easy and that our app and locker drop-off process were simple for you. Thank you for choosing us to rehome your books!

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