We Buy Any Car® USA Reviews 

73,328
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 8,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, knowledge, and friendly approach, which made the process pleasant and comfortable. Many people appreciated the efficient and straightforward service, noting that the entire user experience was quick and seamless. Reviewers also found the prices offered to be fair and reasonable, often meeting their expectations. However, some customers also noted discrepancies between the initial online quotes and the final in-person offers. These reviewers felt that the online estimations were sometimes misleading, with the actual offer being significantly lower than anticipated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy, simple, and... See more

Price

Users generally express satisfaction with the price they received for their vehicles, often describing it as... See more

Customer service

Customers had positive experiences with customer service, consistently praising the high level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ms Shawanda Gordon was very professional and courteous while providing an accurate assessment of my vehicle's value. While I didn't receive the amount I had hoped for, we were able to negotiate a fair... See more

Rated 5 out of 5 stars

Our sales person, Darius, made the entire experience successful. He was knowledgable, friendly, giving us all The information we needed to sell Our car. He made the entire experience from start to... See more

Rated 5 out of 5 stars

The whole process went very smoothly but what made it "great" was their field representative who came out and looked over the car. His name was Raymond and he made the whole experience a pleasure. We... See more

Rated 5 out of 5 stars

Mr. Hines is awesome! He is most knowledgeable, professional, patient, and personable. Quite candidly, we had some questions and reservations about selling our car but Mr. Hines thoroughly answered o... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(73,328)

7,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall Experience

The overall experience when I tried to sell my car to the field agent was terrible. So, the initial introduction to this process was very troubling. However, it is only due to the outstanding customer service and problem-solving professionalism from Bernard Young that this situation was corrected, resolved and made so much better for all parties involved!

6 July 2026
Rated 5 out of 5 stars

Great experience

It was a very good, efficient and friendly experience. Cheryl was very helpful. I have used webuyanycar before and will use them again.

2 July 2026
Rated 4 out of 5 stars

Overall was a very good experience

Overall was a very good experience. The only downside was, I thought I was gonna get more money based on the online price that they quoted me. However, the gentleman who came and met with me, was very nice and very reasonable and his estimate of the value of my vehicle I would probably use the service again.

3 July 2026
Rated 5 out of 5 stars

Great Experience with Donald at the Greensburg, PA Office

We brought our vehicle to the Greensburg location after making an appointment on the website first. Shortly after scheduling, Donald (the manager for the Greensburg office) called to confirm the appointment and some of the vehicle details. The process was incredibly straightforward and simple, and Donald was fantastic. He was very pleasant and welcoming, he offered us water and he explained the whole process in detail. After his inspection he provided their offer, which was in line with what we expected, and he began the paperwork process. He explained all of the documents we would be signing, and even with two of us signing it was a fast process to complete the paperwork. Once the paperwork was finished, we were given a check for exactly the amount agreed upon, and in total it took less than an hour. Donald was just really nice and thorough, and was also patient with us having our kids there with us as well. In all, it was a very smooth process and we're really happy we went with Donald at the Greensburg office. We would absolutely recommend webuyanycar in Greeensburg.

3 July 2026
Rated 5 out of 5 stars

Nick was excellent

Nick was excellent. Made an appointment and was held upon arrival. He made the process very smooth and easy. The prep prior to the appointment and procedure were the same and efficient. Best experience selling a car, fair and explained reasoning as well as made sure we had no questions.

2 July 2026
Rated 1 out of 5 stars

Promised close to 8k..left with…

Promised close to 8k..left with 2k....never again will i use or recommend this business.

2 July 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Update 7/16/2026

Hi Kevin,

We're sorry your experience left you disappointed, and that the final figure didn't match what you were hoping for. We reached out directly to talk it through and better understand what happened, but weren't able to connect.

Our offers reflect a vehicle's specifics and the current market, and we always aim to be clear about how we arrive at a number. If you'd like to go over your valuation with us, we'd genuinely welcome the chance — please reach us at customerfeedback@webuyanycarusa.com and we'll make sure the right person follows up.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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Hi Kevin,

Thank you for choosing webuyanycar.com and for sharing your feedback following your visit to our Cherry Hill, NJ location. We're sorry to hear that your experience didn't meet your expectations, and we appreciate you giving us the opportunity to address your concerns.

Our online valuation is based on the information provided by the customer. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal. These are two distinct steps — the first is customer-driven, the second is inspection-driven.

Our professional appraisal identified a number of physical and cosmetic issues that were not reflected in the online estimate, including:

• A cracked front bumper and rust on the roof panel
• A poor previous repair to the passenger side rear quarter
• Scratches across the hood and multiple doors, along with damaged front lights and moldings
• Alloy wheel damage on both the front and rear wheels
• Interior damage to the driver seat, center console, and door trim

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation, and our team should have explained the nature of these findings before you had the opportunity to accept or reject our offer.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Cherry Hill, NJ is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com. If you'd like to share anything further, please don't hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,
Kevin, on behalf of webuyanycar.com

Rated 4 out of 5 stars

When are u going to pick up the Car…

When are u going to pick up the Car that u purchase off me out of my yard.

2 July 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Update 7/9/2026

Hi Ken,

We've now had notification that your Challenger has been collected from your property, and we're sorry again for the delay in getting it picked up. We're glad the sale itself went smoothly with the buyer who came out to your home to complete it.

If there's anything still outstanding, or anything we can put right to earn that fifth star, we'd genuinely like to hear from you at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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Hi Kenneth,

You're absolutely right to chase us on this, and we're sorry the collection of your Challenger has taken longer than it should have. That car should already be off your hands.

We've escalated this to our Pittsburgh team to arrange pickup right away, and someone will be in touch to confirm a day and time with you. Thank you for your patience, and we'll get it sorted.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

A Seamless Experience!

Matt completed a thorough inspection of the car and worked with us to beat an existing offer that we had. We completed the paperwork quickly and walked out with a check. A seamless experience.

30 June 2026

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