I’m a big fan of FIGS and genuinely love the brand. The quality, fit, and overall design are excellent. My only feedback is that in Saudi Arabia the weather is hot for much of the year, so lighter and... See more
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27.03.26 order on the web site.
Never received
Customer service only with automatic messages.
Everything was not true to size as other scrubs. Definitely need to go up a size
Please make women's pants that aren't high wasted, or at least lighten up on the elastic. The pants are huge, but the waistband is to thick and high to tolerate all night.
I ordered XL which fit in every OR I go into, but yours were SKIN tight! Had to scramble to order new ones and get the logo embroidered prior to the convention. Very frustrating!

Reply from FIGS
Thaks
Like all clothe but I have to return one top. it does not fit me. it is posible you send me the label to return.
the Order #31904552
Thanks again

Reply from FIGS
I had a positive experience with my order overall. The quality of the items I received was excellent, and the material exceeded my expectations. The ordering process was smooth and easy to complete.
Delivery was timely, and I appreciated how everything was packaged. However, I am still waiting for part of my second purchase, and I hope that will be resolved soon.
Overall, I am satisfied with the quality and service, and I look forward to receiving the remaining items.

Reply from FIGS
I’m really happy with my FIGS scrubs purchase. The fabric is incredibly soft, comfortable, and feels high quality while still being breathable during long shifts. The color is beautiful and looks exactly as expected—very polished and professional. They also fit well and hold their shape throughout the day. Overall, I love how they look and feel, and I’d definitely buy them again.

Reply from FIGS
Sizes are not consistent which has been a problem for many years. I would expect excellence for the price you are charging. The order process is great- well I did all the work. Returns are easy. I’m just not satisfied with the product. I bought the pants but will likely just sell them on Poshmark because I wore them and figured I can’t return them after that. You asked
Great scrubs fast service high quality material to Last longer.

Reply from FIGS
I love how my personalized business logo and name turned out on my scrub tops. They look awesome!

Reply from FIGS
I always get notifications late, sp some of the styles of sneakers are already sold out.
Put in my coupon code and when I checked out it removed it. And it was a long process to fix
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