POPSTORE Reviews 112

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service and the careful packaging, ensuring products arrive in immaculate condition. Many people appreciate the competitive pricing and the overall quality of the items received. The ordering process is frequently described as easy, with excellent communication and updates throughout. However, some customers reported receiving damaged or mislabeled products, leading to dissatisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent packaging, often... See more

Delivery service

Customers consistently report satisfaction with the delivery service. Many reviewers highlight the super fast... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently highlight the great and... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent packaging, noting that items... See more

Based on these reviews

Rated 5 out of 5 stars

Vinyl from this shop is always sent out promptly. Always packaged well and they use couriers that actually deliver your parcel. I like the little notes saying what was playing when your item was packe... See more

Company replied

Rated 5 out of 5 stars

My order was placed at 2pm, posted the same day, sent via tracked 24 (I upgraded from tracked 48). Vinyl received next day, securely and safely packaged with a little thank you note inside and a store... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Popstore but certainly not my last!! I will be ordering records from here whenever possible! My order was dispatched and received so quickly. Packaged really well... See more

Company replied

Rated 5 out of 5 stars

Had my 2nd purchase from We Are Popstore delivered today — before 11am on release day! The personal touches are second to none — loved the fun sticker and the little card inside letting me know what... See more

Company replied


Company details

  1. Record Store
  2. Music Store

Written by the company

POPSTORE is your pop music obsessed vinyl record store. We're full to the brim with albums from Taylor, Sabrina, Dua, Olivia, Harry, Billie, Gaga and much more. Pop, delivered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

perfect

perfect- just what i wanted as well as a lovely handwritten receipt!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Super happy!

It was shipped super quick and was really well packed, too! Delivered on the day of release ❤️

17 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Yay! Great to hear, Billy - thank you so much for leaving us a review! :) - Tom

Rated 5 out of 5 stars

Quick safe shipping

Quick safe shipping, perfect condition product would buy again

17 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much! Much appreciated. Hope it's spinning well :) - Tom

Rated 5 out of 5 stars

10/10

Was delivered in a day at such a good price, with the cutest little note inside from Tom! Will be using again in future :)

16 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks Emma! Really appreciate you taking the time to leave a great review. Hope you're enjoying it! :) - Tom

Rated 5 out of 5 stars

Great!

Great place to order vinyls from, speedy shipping, packaged well! Will definitely use again in the future!

9 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Jess, thank you so much for the great review! Hope you're enjoying your purchase - looking forward to having you back soon! :) - Tom

Rated 5 out of 5 stars

Fantastic service

The vinyl came so well packaged and fast. I love the little note inside that let me know what was playing when my order was packaged and the cute little sticker on the box. Thanks guys!!

9 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much for the kind words Neave! Really appreciate it. And - thinking up new stickers is my favourite thing! :) - Tom

Rated 4 out of 5 stars

This is part of a 21st birthday present…

This is part of a 21st birthday present for my grandson so he doesn’t have it yet, but seeing as he chose it I assume it will be excellent for him. Thankyou

31 March 2026
POPSTORE logo

Reply from POPSTORE

Thanks for your review! Glad to see it got to you on release day. Hope your grandson loves it - all the best :) - Tom

Rated 5 out of 5 stars

Quick response from popstore on…

Quick response from popstore on Instagram about a query before placing an order. Made a pre order and vinyl was delivered promptly and on time, on the date the album was released so was perfect!

31 March 2026
POPSTORE logo

Reply from POPSTORE

Thanks for the great review Rebecca, so much appreciated! :) - Tom

Rated 5 out of 5 stars

The price of vinyl is great and the…

The price of vinyl is great and the affordable yet efficient postage option meant that I was paying less than if I’d ordered from the artist’s own shop. Popstore is about to become my default vinyl shop!

4 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

That's what we like to hear! Thank you for leaving such a great review - looking forward to having you back with us soon :) - Tom

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Great prices, great service and v fast delivery ⭐⭐⭐⭐⭐

28 March 2026
POPSTORE logo

Reply from POPSTORE

Hey Jol, thank you so much! Hope you're enjoying your new spins :))) - Tom

Rated 5 out of 5 stars

Received a record that was faulty

Received a record that was faulty. The customer service was excellent, received a replacement very quickly and a prepaid returns label for the damaged item. Will definitely use this company again.

28 March 2026
POPSTORE logo

Reply from POPSTORE

Thanks for taking the time to leave a great review! Always frustrating when there's a manufacturing fault - but glad we managed to sort it out for you. Hope the new one is spinning beautifully :) - Tom

Rated 5 out of 5 stars

Everything about this was great

Everything about this was great . Easy ordering , prompt delivery , tracking , email updates , well packaged , goods as described , can't ask for more ! Will be my first go to when I'm hinting out my vinyl !

30 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for the lovely words Donna, it's much appreciated! Looking forward to having you back with us again soon :))) - Tom

Rated 5 out of 5 stars

Great service

Great service , received my import album quite quickly after release. Well packed and in pristine condition.

28 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you for the great review George! Hope you're enjoying spinning it :)) - Tom

Rated 5 out of 5 stars

Really good prices good quality and…

Really good prices good quality and lovely to know what the team was listening too when packaging the order

28 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for taking the time to leave us a review Oscar, I really appreciate it! Hope you're enjoying your new spins :) - Tom

Rated 5 out of 5 stars

Fantastic experience

I received my first order yesterday and have been really impressed with the prices (including free postage on £50+ orders) and prompt delivery (pre order arrived on day of release). It was really well packaged too. I will happily order again in future.

27 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for taking the time to leave us a great review Mike! Much appreciated :) - Tom

Rated 5 out of 5 stars

Really great store for ordering vinyl

Really great store for ordering vinyl, good choice of pop vinyl and at a great price some really great bargains too. Nice website to browse. The Vinyl always arrives safely and packaged perfectly. I’ve placed a few orders now with them and the same high standard has been shown everytime. Would definitely recommend this store and I’ll continue buying from them in the future.

27 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for coming back Steven! Hope you're enjoying your latest buys :) - hope to see you again soon! - Tom

Rated 5 out of 5 stars

Great place for vinyl

Vinyl from this shop is always sent out promptly. Always packaged well and they use couriers that actually deliver your parcel. I like the little notes saying what was playing when your item was packed. I had ordered a pre order item this time along with some other things, when I was confused about the posting dates, customer services(Tom) was very helpful. Always nice to deal with a person, not a robot!

27 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Brian! Thanks for the lovely review - really appreciate you taking the time. Come back for more soon! :) Tom

Rated 5 out of 5 stars

If you love pop vinyl - shop here

Really great selection of release at reasonable prices

Freindly service and items arrive on time well packaged

Would highly recommend

27 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Huge thanks as always Pete! Enjoy your latest spins - and see you soon :) - Tom

Rated 5 out of 5 stars

I defy you to try and find a better experience than here...

Excellent customer experience and communication, and my order was delivered on time if not earlier. Really pleased with all 3 vinyls I've purchased so far. None of the warped vinyl malarky like I've received via other retailers, helped by the highest of quality packaging coupled with a little note telling me what's being played at the time - great little touch. Any vinyl I want to purchase, if Popstore have it, that's where I'll buy it. It's that simple!

26 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Wow, thank you so much for the amazing review Alan! As ever, hope you're enjoying your latest purchase - looking forward to sending you more pop in the post soon! - Tom

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