Turn It Up Records UK Reviews 122

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often highlighting unique and hard-to-find items, including signed and limited editions. People frequently commend the fast and reliable delivery service, noting that items arrive promptly and are always impeccably packaged with great care, often including thoughtful personal touches like notes and stickers. Reviewers also appreciate the exceptional customer service, describing the staff as helpful, communicative, and genuinely passionate about their business. Consumers repeatedly express their satisfaction with the overall retail experience, emphasizing the personalized service and consistent updates regarding orders and new releases. Many consider this their go-to store for records, citing the great value and the staff's dedication to ensuring a positive shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and reliable delivery,... See more

Retail

Customers consistently note positive experiences with retail. Many reviewers express their delight with this... See more

Service

People report positive experiences with service. Customers consistently praise the amazing, fantastic, and... See more

Staff

Consumers consistently express high satisfaction with the staff, particularly highlighting Ben's exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

i found turn it up records when i saw they were selling night time, my time by sky ferreira in the most gorgeous iridescent green pressing! they have such a fab selection & i’m soo happy they’re uk ba... See more

Rated 5 out of 5 stars

Great experience. Great range of titles, a good many you don't find readily available elsewhere, too tempting 😁. Cant fault customer service, kept up to date with any possible issues. Loved the note/... See more

Rated 5 out of 5 stars

This company prides itself on offering a world class customer service to all buyers. Everything comes on time with excellent updates and they package your vinyl so well and with care. Ben, the owner,... See more

Rated 5 out of 5 stars

My pre-ordered CD arrived very quickly. I regularly received emails about the shipping, as well as evri parcel tracking codes meaning I was always informed of where my package was. When it arrived,... See more


Company details

  1. Record Store

Written by the company

Brand new online record store specialising in pop releases and limited edition vinyl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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Rated 5 out of 5 stars

Vinyl done right

Ordered Olivia Dean's The Art of Loving and couldn't be happier with the experience. The record arrived in perfect condition, packaged with obvious care — exactly what you want when buying vinyl online. Communication was warm and helpful throughout, which made the whole thing feel far more personal than your average online purchase. Will absolutely be buying from Turn It Up Records again.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

A Must-Visit for Vinyl Lovers

Turn It Up Records is exactly the kind of record store every music lover hopes to find. They have a genuine passion for pop and understanding of what collectors truly value in a vinyl collection. Ben and the team consistently deliver customer service that feels effortless, warm, and genuinely thoughtful—it’s the kind of experience that keeps you coming back.

If you care about music and the culture around it, this is a place worth supporting. Independent record stores like this are special, go out of your way to keep them thriving.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

amazing!!

third order from here and will continue to come back!! amazing service and quality :)

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great store❤️

I’ve ordered from here several times and love this store. The preorder prices are great, and you can find many vinyl variants that aren’t available anywhere else. I also love the small cards with music recommendations from the owner.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great, personable experience

Great, personable service & the items are great! I had a minor issue that I emailed about, which was responded to & resolved extremely quickly. Will definitely be ordering again!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Having placed three orders with…

Having placed three orders with TurnItUpRecords, I've been consistently impressed. Each delivery arrives precisely as promised, impeccably wrapped with attention to detail. The pricing is fair, making it a great option for acquiring US imports. Ben is always available to assist.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

so happy!

i found turn it up records when i saw they were selling night time, my time by sky ferreira in the most gorgeous iridescent green pressing! they have such a fab selection & i’m soo happy they’re uk based (meaning i got my package super quickly!) thanks so much ben, will defo be ordering in the future <3

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I was a Turn It Up Records virgin

i came across Turn It Up records while i was searching for a particular record. the majority of my usual go to places either had ran out of their allocation or was selling it at a stupid price. Turn It Up turned up, in stock and at a much more reasonable price. there was plenty of communication from Ben and on the release day it turned up on my doorstep, absolutely perfect. Ben's shop is on my go-to list and i will buy more releases from him. i highly recommend at least for you to have a look, you won't be disappointed

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Ben and his store are truly amazing!

Ben and his store are truly amazing, I purchased from him for the first time a few weeks ago for a few of the UO singles day records and they are perfect! Ben was also able to alter the address for shipping when I realised I wouldn’t be in when they were due to ship which I really appreciated, will 100% be back to purchase more records from him in the future. Truly couldn’t recommend someone more!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

Always great ordering from Ben at Turn it Up records. The website is easy to navigate, orders turn up quickly and are always well packaged, so there's no damage to the records. The postcard with Ben's latest favorite tune is a nice touch too. Will definitely order again!

5 November 2025
Unprompted review

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