As always, nothing but positive words to say about Lance. Being out of the country we generally communicate by email and it's never a long wait for a response. He's always able to answer all of our qu... See more
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255 Two Mile Hill Road, BS15 1AY, Bristol, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Lance made a home visit to assist with revising our will and the changes required.
He arrived on time and was very professional.
He advised us of when to expect to receive the revised will and confirmed the next steps.

Reply from W D S Associates
First class service from Lance at WDS. Very informative and professional and takes the time to ensure our needs are being met.

Reply from W D S Associates
Abin was professional and friendly making the ID process an easy experience.

Reply from W D S Associates
Both Vikki and Wendy were great and quick at responding to my emails.

Reply from W D S Associates
We saw Abim about signing our trust.He was very patient as we forgot to bring our passports. So after running home to get them. We got it all signed. So thank-you Abim for your help and patience.

Reply from W D S Associates
Fast response, really helpful, excellent advice - many thanks.

Reply from W D S Associates
Vikki was very accommodating and my e-mails were responded to very quickly indeed.

Reply from W D S Associates
We have been with WDS Associates many years now and I can truly say that the service has been exemplary through contact service and advice thanks

Reply from W D S Associates
The response to my enquiry and setting up a home visit was extremely quick and efficient.

Reply from W D S Associates
Really great service.
Thorough explanation and great communication.
Thank you abim for your help!

Reply from W D S Associates
My Grandparents have been using WDS for their will and have done for many years. They always said how professional they have been.
I called the office and booked an appointment for my Gramps at home, very easy to book and offered lots of different availability to suit our needs.
Today Swayze (Great middle name) came for a home appointment to discuss a will WDS have stored, the kindness and professionalism again continued! Even remembered seeing an old car of my Grampys years ago in the garage - that made his day! Thank you.

Reply from W D S Associates
I had a query which was answered promptly with the information requested

Reply from W D S Associates
I sent a query regarding access to documentation yesterday evening not expecting a response until today. I was pleasantly surprised when Ursula replied to my question. This meant I could take action today on the matter.

Reply from W D S Associates
Great prompt response by Tony when I e mailed with a query

Reply from W D S Associates
Good service
Russ is friendly and knowledgeable
Answers any question

Reply from W D S Associates
Terrible company, tried to update my will linked to my house and got nothing, tried to cancel and then got a default bill, had 3 new bills all different and then asked to speak to the manager and told he doesn’t speak to customers just over email. If they are this bad when I am alive, I’d never put my family through this if I died. Avoid they are terrible.

Reply from W D S Associates
I recently had to see our solicitor Abim . A good experience, can't fault the Service . I hadn't got some of my documents filled out correctly, so had to return at a later date . Very accommodating.

Reply from W D S Associates
I am very happy with my experience. I had a fast respond even on a weekend.

Reply from W D S Associates
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