I have been waiting for my order for a…
I have been waiting for my order for a week now. I have already sent multiple emails and tried contacting you by phone, but no action has been taken.
18 April 2026
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Company details
Written by the company
Welkom bij Watery.nl! ALLES VOOR WATERSPORT Zwemkleding Zwemuitrusting Snorkelen Open water ❤ Klantenservice 08:00-22:00 ❤ Snelle levering ❤ +300.000 tevreden klanten
Contact info
Belgium
- support@watery.be
- watery.be
3.5
Average
8 reviews
Replied to 66% of negative reviews
Typically replies within 48 hours
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Slow delivery
Slow delivery. It's been on status "Shipment has been added to transfer" for more than one week now. The delivery lead time is excessive and hardly communicated at time of order. I'm not even sure whether it will be delivered.
9 March 2026
Reply from Watery.be
Hi Kristof,
Thank you for your review.
We are truly sorry to hear about your experience with the delivery - this is certainly not the experience we want to provide our customers.
I have contacted you via email to investigate the matter further and assist you. We would very much like to find a solution and provide you with a clear update on your delivery as soon as possible.
Thank you for your patience - we look forward to resolving this for you.
Best swimming regards 🌊
Katrine / Watery.be
Reply from Watery.be
Hello Romina 😊
Thank you so much for your review! We’re really happy to hear that the delivery was on time and that you experienced good attention from us 💙🏊♀️
That’s exactly the level of service we aim to provide every time.
Best swimming regards🏊♀️
Emil / Watery.be
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