Watersports Outlet PT Reviews 824

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, the package was open during shipping and 2 items fell, corrier upon delivery said they were not responsible. Watersports were very kind and resent the Lost items In a very fast... See more

Rated 5 out of 5 stars

The wetsuit was delivered even faster than expected date. The only thing that wasn’t comfortable- there is no “proactive” tracking of the parcel status. So the courier arrived with no notice to the a... See more

Rated 5 out of 5 stars

They had the Crewsaver ErgoFit+ 190N Hammar life jackets that I needed, but not as many as I needed, in stock. Hopefully they will restock soon. The site is clear and easy to use, transmits a good fee... See more

Company replied

Rated 5 out of 5 stars

The "regular" service worked just fine and most importantly after, we add a problem with the product, and the customer service worked even better. Fast, supportive and effective. Will buy more itens a... See more

Company details

  1. Surf Shop
  2. Canoe and Kayak Store
  3. Outdoor Clothing and Equipment Shop
  4. Sailing Store
  5. Sportswear Store
  6. Windsurfing Store

About Watersports Outlet PT

Written by the company

Adoramos esportes aquáticos! Somos surfistas, velejadores e caiaquistas - é por isso que fazemos o que fazemos.

Enviamos mais de 2 milhões de pedidos ao redor do mundo desde que começamos, há mais de 20 anos.

Como conseguimos isso? Oferecendo produtos de qualidade a preços competitivos e o melhor atendimento ao cliente do ramo.

Watersports Outlet possui mais de 100.000 itens para ajudar a estender seus esportes aquáticos durante todo o ano.

Saiba mais >



Nós temos em estoque
  • Wetsuits
  • Drysuits
  • Acessórios de surf
  • Equipamentos de vela
  • SUPs e caiaques
  • Wind, Wake, Kite e Bodyboard
  • Trajes de banho e acessórios
  • e muito mais!

Veja o que há de novo >

Contact info

4.8

Excellent

TrustScore 5 out of 5

824 reviews

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, good variety of articles

14 April 2025
Watersports Outlet PT logo

Reply from Watersports Outlet PT

Thanks for the great review, Francisco!

- Team WSO

Rated 5 out of 5 stars

smooth

smooth. thank you

12 May 2025
Watersports Outlet PT logo

Reply from Watersports Outlet PT

Obrigado, Illia – always good when everything goes nice and smooth.

– Team WSO

Rated 5 out of 5 stars

Fantastic service on a return

Fantastic service on a return. Excellent merchandise I just had a size issue. They made my return very easy. Thank you.

3 May 2025
Watersports Outlet PT logo

Reply from Watersports Outlet PT

Thanks, David – glad we could make the return easy. Hopefully next time the fit will be spot on!

– Team WSO

Rated 5 out of 5 stars

Amazing!

Bought a surf suit with a 2x discount. The parcel was delivered in about a week. Happy with my order. Will definitely buy more stuff here!

8 February 2025
Rated 5 out of 5 stars

Great

I enjoyed so much the first cap I bought, that I decided to buy another one🙂

Fast shipping, good wrap.

Nice product: fast dry and the clip works great

29 June 2024
Rated 5 out of 5 stars

simple process

simple process. what i wanted. well packed. on time. And props for the delivery guy, its a dificult address he did amazing.

12 January 2025
Rated 1 out of 5 stars

At this time and date, 2024/12/20, I'm 15 days waiting for…

At this time I'm 15 days waiting for the package to arrive and still it not arrived yet. Watersports Outlet should work with other better shipping company than UPS.

4 December 2024
Unprompted review
Watersports Outlet PT logo

Reply from Watersports Outlet PT

Hello Pedro, 

We are sorry to hear that your parcel has been delayed. unfortunately, many parcels have been delayed during the peak season. I have called ups who incidentally is one of our best courier, and they have confirm that the tracking should update within 24 hours.

We do  apologise once again for the delay and the inconvenient.

Kind regards
WSO

Rated 5 out of 5 stars

Great, knowledgeable team members.

I spoke to 2 members of the team (Silvie & Catherine), at length, to find the right swimming wetsuit (my first!) for my situation. They were both extremely helpful and led me to a great purchase. I'm in Portugal so delivery took a little longer but I am very happy so far.

15 November 2024

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