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WaterHog Reviews 

248
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting their premium look and effective dirt-trapping capabilities. Many appreciate the ease of ordering and the quick, efficient delivery service, with items arriving well-packaged and as described. The mats are frequently highlighted for being stylish, non-slip, and easy to clean, enhancing home aesthetics and functionality. However, some customers also noted issues with delivery services, experiencing delays, lost orders, or rescheduled deliveries from couriers. Additionally, a few people mentioned discrepancies in product color, finding the received item to be different from what was ordered or expected.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as well-made, sturdy, and... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent and amazing... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers had positive experiences with order, often praising the frictionless process from ordering to... See more

Service

Consumers find service to be positive, with many reviewers highlighting quick service, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more

Rated 5 out of 5 stars

My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more

Company replied

Rated 5 out of 5 stars

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more

Company replied

Rated 5 out of 5 stars

After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more

Company replied


Company details

  1. Home Goods Store
  2. Flooring Store
  3. Garden Furniture Shop
  4. General Store
  5. Home Improvement Store

Written by the company

WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.

Our promise to you...

Written by the company

Doormats Built to Be Disrespected
At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.

Free Delivery on Orders Over €75

How many entrances does your home have?

Front door, back door, boot room — you might need more than one. Good news: when your order hits €75, delivery’s on us. So go ahead, kit out every entryway with the mat it deserves.

Contact info

Washable Mats. Real Life Ready.

Tough on dirt. Easy to wash. Built for real homes.

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The BEST doormat ever!

The BEST doormat ever. It really works, doesn’t slip, looks very good, dries footwear. I cannot recommend it highly enough!!

8 May 2026
WaterHog logo

Reply from WaterHog

Thank you for this amazing feedback- we’re absolutely thrilled to hear how well your doormat is working for you and really appreciate your recommendation!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Very good product

Very fast delivery
Very nice product as expected
Description was very good

28 May 2026
WaterHog logo

Reply from WaterHog

Lovely to hear your feedback- thanks for choosing WaterHog!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great quality products

Great quality products. Look good and works well.

27 May 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your kind feedback- we really appreciate it!

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars

The colour I ordered was different from…

The colour I ordered was different from the one that was delivered. I ordered a black mat and what arrived was a brown mat. I tried chatting with customer care but no response.

28 May 2026
WaterHog logo

Reply from WaterHog

We contacted you yesterday and again today as we’re doing our best to resolve this issue for you as quickly as possible. We completely understand the inconvenience and are working to make things right. Thank you!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great quality - you get what you pay for!

My sister recommended this company as we’d just done a large extension & put in bifold doors.
I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for the front door.
Ordering was easy, plenty of choice on sizes & colours and delivery is quick too.
They look great aswell as protecting the new floor. Would definitely recommend 👍🏻

27 May 2026
Unprompted review
WaterHog logo

Reply from WaterHog

Lovely to hear that you're happy with your new mats and the experience with us.

We appreciate your support and can't wait to welcome you back!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Fab Quality, sturdy mats, returning customer

fantastic quality, excellent customer service especially me asking lots of questions. kept me up to date on delivery. Return customer. Thanks so much!

1 June 2026
Unprompted review
WaterHog logo

Reply from WaterHog

Thank you for sharing your experience and for your kind words - it really means a lot!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great quality I brought a runner for…

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery but that was corrected immediately with a splendid customer service!.. so a trusted company ( where not that many around these days) will be using again!

14 May 2026
WaterHog logo

Reply from WaterHog

We’re really pleased you’re happy with the quality of your runner and doormat, and that they’re staying securely in place. We’re also sorry again for the delivery issue, but glad it was resolved quickly by our team.
We really appreciate your trust in us and look forward to seeing you again.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Lovely mats

Lovely mats, nice colour and design and are good quality. They are good at taking the dirt off your shows. Good delivery service.

11 May 2026
WaterHog logo

Reply from WaterHog

Thank you for sharing your experience and for your kind words. We're so happy that you are pleased with your purchase!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery turnaround. To early to comment on the performance of the product.

11 May 2026
WaterHog logo

Reply from WaterHog

Lovely to hear your feedback — thanks for choosing WaterHog!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

The first one I purchased was so good

The first one I purchased was so good, I decided straight away I wanted another one.

8 May 2026
WaterHog logo

Reply from WaterHog

It’s great to hear you liked your first one so much that you decided to get another- that really means a lot to us!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Love my new mat

Love my new mat. Order came quick and was exactly what I expected. Been down a couple of days and today gave it a good shake when I was cleaning the floor. The amount of dirt it had collected was impressive. It looks great in the room and wouldn’t hesitate to recommend to anyone.

11 May 2026
WaterHog logo

Reply from WaterHog

We’re thrilled to hear you’re happy with your mat and how well it’s performing. Really grateful for your recommendation!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great quality

Great quality! Amazing fast delivery.

11 May 2026
WaterHog logo

Reply from WaterHog

Thank you so much for sharing- we really appreciate it!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Very happy with water hog mat, end up buying other 2 more for the house👍🏻

4 May 2026
WaterHog logo

Reply from WaterHog

We’re delighted to hear you’re very happy with your WaterHog mat, and that you ended up purchasing two more. We truly appreciate your support!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Received on time

Received on time. Good quality and look great.

4 May 2026
WaterHog logo

Reply from WaterHog

That is great to hear - thank you for sharing and for choosing WaterHog!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great Matt

Great Matt. Fast delivery

5 May 2026
WaterHog logo

Reply from WaterHog

Thank you for your feedback! We’re glad you’re happy with your mat and the fast delivery.

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars

Waterhog and DHL , what a bad combo.

My mat has not been delivered.
DHL tried to deliver but left a calling card but when I tried to track my delivery and alter the delivery time and day to a suitable time for someone to be in to receive the delivery I was unable .DHL tried to deliver next day but there was nobody in to take delivery and they didn’t even leave a calling card this time .
I have tried to alter the delivery again but the website want let me.
Waterhog needs to us a different delivery service.
It’s been 2weeks now and I have had no contact.
So if there is someone from Waterhog reading this please try to contact me to sort this out .

5 May 2026
WaterHog logo

Reply from WaterHog

Thank you for your message, and we sincerely apologize for the inconvenience caused. We are already in contact with you via email and are working closely with DHL to get your mat delivered as quickly as possible.

We completely understand your frustration, especially after the failed delivery attempts and the issues experienced with the DHL system. Please rest assured that we are actively following this up with DHL and will continue to do so until the matter is resolved.

Thank you for your patience and understanding while we work to resolve this for you.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great mat!

Fast delivery. Beautiful mat and works perfectly. Great non slip too! Appears extremely durable and great quality and I'm sure it will last a lot longer than our last ugly door mat! Very pleased :)

5 May 2026
WaterHog logo

Reply from WaterHog

Thank you for your kind words - we really appreciate it, and we're so happy to hear that you're loving the mat!

Kind regards,
The WaterHog Team

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