Fraud Alert! I ordered two watches at the end of October. I finally got a tracking number that didn't work with the link they provided. I sent a bunch of emails requesting assistance but never hear... See more
Company replied
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Fraud Alert! I ordered two watches at the end of October. I finally got a tracking number that didn't work with the link they provided. I sent a bunch of emails requesting assistance but never hear... See more
Company replied
I ordered the watch of my choice at a fantastic discounted price and received it within 2 days of placing order. I was consistently in touch with customer service through WhatsApp and the advisor... See more
Placed order on 9th August. By 13th August we still didn't have despatch confirmation so I emailed and sent WhatsApp message. No reply to either until 15th August when I git notified that bracele... See more
Ordered a boss watch and waiting for my parcel for the last 2 days and the tracking number they gave me shows the royal mail hasn't received the parcel. The contact no dosen't work call is not going t... See more
Watch Home which is depending on a holding company operating in the watch industry since 1977, aims to bring consumers and quality products together. Watch Home is a retailer of luxury watches with various supply networks and points of sale in many different countries all around the world. Watch Home offers it's valuable experiences gained in e-commerce and watch industry to the customers through the world-famous brands to create a product and marketing concept in line with the dynamics of the age.
72 Chase Side Suite 2 London / England,, N14 5PH, London, United Kingdom
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Replied to 40% of negative reviews
Typically replies within 2 weeks
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Excellent and fast service. The item arrived promptly and loved it.

Reply from Watch Home
They canceled my order without notify me before, and now it's more than 15 days without refund my money!

Reply from Watch Home
I had ordered a Marc Jacobs watch in dark green and they sent me the black one. I had to chase them down to explain the situation which they failed to. I returned the item the day after and all of a sudden I am blocked on all platforms and have had no response from the team. It has been a week and I don’t have my money back or a watch. I feel scammed.

Reply from Watch Home
I've ordered yesterday the Armani watch Ar60006 for my husband's birthday and I've paid £71.53. Today they sent refund without explanation. I've checked again the watch on their website and they raised the price. Now it's £249.00. Not professional and certainly I don't recommend them. Stick to honest and reliable businesses.
They've sent me another email stating that I asked for the refund! I'll go forward because of this lies! I can't stand when someone isn't honest! "Order #1794 was canceled at your request and your payment has been refunded ." who asked for refund?! Show me when and where I've asked this! It was supposed to be a present and you've ruined everything!
If you've mistaken the price that's totally your fault and your issue. Don't gave me headache for nothing!
I'll make sure that everyone knows to stay away from watchhome.com

Reply from Watch Home
I bought this watch for £190 and found it seconds later after purchase for £150 but thats not the issue. The issue is when i took it to timsons watch repairs they cant get the pins out and said they would probably damage it to get them out as they are stuck. Im sure this shouldnt happen. The watch is useless as it doesnt fit.

Reply from Watch Home
Don't buy from this company watch they sold me was fake and when I sent them an email to send the item back and get a full refund they ignored me if I had a choice for no star's I would of chosen that!

Reply from Watch Home
Hassle feee service and great quality item. Good delivery timeframes also.
My watch arrived 3-4 working days post order.
Since I have had it, I have examined it closely.
Everything works perfectly.
I am extremely happy with my purchase; I love my new watch.
Great customer service from Watch Home.
Well done, and keep up the high standards!

Reply from Watch Home
Fantastic service. Beautiful watch. Amazing price. No need to say anymore. Perfect

Reply from Watch Home
From ordering the Michael Kors watch until it arrived everything was all very efficient. I was kept updated with delivery details and have to say I have no complaints. The watch is a present for my sons 30th birthday and has arrived even earlier than I expected. Thank you to Watch Home.

Reply from Watch Home
Thanks excellent service and beautiful wrist watch

Reply from Watch Home
Excellent service and very nice watch thank you very much 😊8

Reply from Watch Home
Ordering was easy, delivery was not as i paid 6.00 for express delivery but they couldnt do it, you did let me know and refunded my 6.00, however, i did panic that it was going to be delivered by the 19th march as it was a birthday present.

Reply from Watch Home

Reply from Watch Home
Ordered this on line without any fuss or bother, arrived earlier than anticipated and certainly doesn't disappoint, definitely recommend this excellent service!

Reply from Watch Home
Well pleased for once during lockdown. Ordered 3 watches received 3 watches within a week. I’ve been buying all sorts online as no shops are open clothes, trainers etc not had one delivery that’s not been damaged, missing items or wrong sizes!! Watchhome is the First online order I’ve received over the last year that I can’t fault! Will definitely recommend and be using again for gifts 🎁 🙂

Reply from Watch Home
Yes its been more than 3 weeks still i havent reseved my watch

Reply from Watch Home
Quick delivery. Watch well packaged. Watch arrived and the II numeral was clearly of poor quality. Should have been picked up by quality control before dispatch.
I have sent watch back and wait for replacement.
Good communication so far.....fingers crossed.
I purchased two watches from Watchhome. One watch is perfect but the other did not suit the recipient. I contacted Watchhome and they sent me a returns label. I returned the watch on the 15/12/2020 and I received my refund on the 10/02/2021. The delay was most likely due to COVID and Brexit combined.
I would certainly recommend Watchhome for the quality of products and excellent service.

Reply from Watch Home
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