Waster.com.au Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We signed up for Waster's sanitary bin service for our office, and the quality has been outstanding. The timely bin clean-ups keep our washrooms neat, clean, and organised. If you're looking for waste... See more

Rated 5 out of 5 stars

Amazing rubbish pick up service. Great online setup, direct debit. set and forget. They will collect your rubbish 100%. No fuss. Thanks Waster

Rated 5 out of 5 stars

Reliable and Trustworthy. The drivers we encounter are all polite and courteous and they have access to sensitive parts of the building and we all feel completely comfortable when we bump into the... See more

Company replied

Rated 5 out of 5 stars

Waster is the best way to manage waste disposal for businesses. Uncomplicated prices published online, no lock-in contracts, affordable rates and no hidden fees. We experienced straight forward, hassl... See more

Company details

  1. Waste Management Service

Information provided by various external sources

Waste Management & Recycling Services For Smart Small & Medium Businesses. Low Cost / Cheap, Flexible, Reliable Collections & Disposal. No Lock-In-Contract. Waster Is A Revolution In Waste Management And Recycling For Small And Medium Australian Businesses. Low Cost Waste And Recycling - On Flexible 30 Day Agreements - With No Hidden Fees. We Provide All Recycling Services In The Australian Market - So You Can Really Boost Your Recycling Performance.

Waster.com.au Helps 1000's Of Small Businesses Save Lots Of Money By Recycling More

Written by the company

Contact Us Today For A Quote On Your Waste And Recycling Services - To See How Much We Can Save You!
Waster Works With Thousands Of Small And Medium Businesses Throughout Australia To Deliver Better Waste Management And Recycling. We Operate On Flexible 30 Day Agreements - So You Are Never Locked In To A Long Term Contract That Does Not Suit Your Business. Contact Us Today On 1300 927 837 To See How We Can Help!

Our Double Service Guarantees!

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.

As we are so confident of our pricing and service quality to our customers - we provide two guarantees.
1. Our service guarantee - if you are unhappy with our service for any reason - you can cancel at any time on 30 days notice. You will never be locked into a service that does not work for you. 2. Our price match guarantee - we will match any written or emailed "like for like" quote for the services as described above. You can be confident that you are receiving excellent pricing from Waster as well as excellent service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(293)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

Benjo who manages our account is an amazing help and very prompt with his replies. I highly recommend this company if you’re planning on engaging a recycling service.

1 November 2023
Rated 5 out of 5 stars

Responsive

Responsive, kind, friendly, efficient, professional, timely, well co ordinated, where to from here ?
All of the guys were great. Everyone that I had contact with at the office, were excellent.
It has been a great experience for me to establish a new professional relationship, with people that are excellent to deal with. It is a pleasure for me to do business with this team

16 October 2023
Rated 2 out of 5 stars
Waster.com.au logo

Reply from Waster.com.au

Thanks for feedback. We have checked back through services and note driver missed bin twice since services commenced. Due to a customer service error - the collection was not immediately booked for the next day - as is usual practise. We apologise for this inconvenience and will credit two free pickups on your next invoice. Regards

Rated 5 out of 5 stars

Perfect customer service!

I am so happy we signed up with Waster for our waste disposal requirements. The team, particularly Benjo and Myeth, have been beyond gracious and attentive in their customer service approach. I feel confident that our company will have a wonderful ongoing relationship with Waster. Outstanding communication and so helpful with answering all my questions. Thank you!

19 September 2023
Unprompted review

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