WASO LTD. Reviews 68

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've ordered here a few times now. Their yaki onigiri is, without exaggeration, one of the best things I've ever eaten. Their customer service is very prompt and professional, too.

Rated 1 out of 5 stars

We are regular sashimi eaters. I saw waso advertised on facebook. I thought let’s give a try with this company. However we couldn’t regret more. It was delivered with a plastic bag not properly boxed... See more

Rated 5 out of 5 stars

Quality, punctuality, hospitality are reliable, famous Japanese style business philosophy. 90% of the time, quantity is satisfactory for the price. Only in minor occasions, I was not thrilled by the q... See more

Rated 3 out of 5 stars

It feels a bit dodgy here. It automatically saved my bank debit card details, and it says there is free delivery anywhere in the UK, but in reality you have to spend £60 or more. Now my bank details a... See more

4.2

Great

TrustScore 4 out of 5

68 reviews

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Rated 5 out of 5 stars

High quality for value and great service

Fresh, delicious, unique high quality meals and produce. Delivered in sustainable packaging that keeps frozen food fresh - clearly very well thought out. For the way the food is prepared I find the prices reasonable - it now makes me not really wanting to spend in majority of Japanese restaurants in London, as this stuff waiting for me at home is so much more satisfying for its value.

As an added value I really enjoy how careful Waso approaches its communication with customers. It is a refreshing and much needed contrast with everything else that shouts for attention but offers low quality products. A well executed business.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Delicious dishes and great services

I've been shopping with them for 3 years. They have delicious dishes and it's so convenient to have stock in the freezer when I don't feel like cooking. They have great services too. When the parcel didn't arrive on the day and the food was melted, they sent me another.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Been ordering WASO since 2017 before COVID..

Been ordering WASO since 2017 before COVID, when their business was focused around delivering warm yummy Japanese lunch to office workers in the City and Canary Wharf. They are now a service focused on home delivery and expanded their range to include many more dishes, Japanese groceries, raw ingredients for cooking, etc. They also do Osechi / special bentos and sets for festivals like the New Year's. I cant recommend them enough in terms of the effort of staying authentic and true to the Japanese culture in terms of flavour and service, as well as their continuous push to innovate the dishes and roll out more offerings by partnering with, e.g. other known ramen vendors. Keep going and look forward to continue ordering from you guys!

5 March 2023
Unprompted review
Rated 5 out of 5 stars

Completely trustworthy food delivery company

WASO is a completely trustworthy food delivery company. I'm always satisfied with their service and their food. They deliver the best quality sashimi I can get in Oxford. And their packaging is splendid. Packages from WASO have never broken nor defrosted. If only the size of the fish portions were a little bit larger... But with that quality (it's really fresh and tasty), I would say I have nothing to complain about.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Truly the BEST sashimi you can get if you live outside of London

Being Japanese and living in outside of London can be tough to find good quality fresh ingredients.

WASO’s packaging is the best one I know of in the U.K. so I always manage to eat some raw fish as nice as I am in Japan!

Previous company told me to refreeze my melted sashimi so it’s a big difference between proudly run business and just to sell items I feel.

Never tried some frozen bentos or ready made products but sashimi, you have to try it from WASO for sure!

3 March 2023
Unprompted review
Rated 4 out of 5 stars

The best ever Osechi

Waso produces the best ever Osechi in my life. I look forward to it every year.
However their obento is a bit disappointing…the quality and quantity doesn’t match the price.

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Reliable quality delivery of Japanese groceries

The best option in London for reliable delivery of quality Japanese food and groceries. Super convenient as you're able to choose day of delivery, and the ready-made (and frozen) meals are tasty and authentic. Nice selection of groceries too.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

I have been using Waso’s service for 3 years

I have been using Waso’s service for the past three years and have always been satisfied with their very reliable service. They have constantly been expanding the variety of items available and also invested in improving their offering system. The staff members are friendly and polite. Quality of their food is always good. I highly recommend this company to anyone who is is treated in ordering Japanese food.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

The only Japanese foods/groceries store I can trust

I am fond of making authentic japanese dishes at home for family and friends. Foods/ingredients from Waso are of premium quality, super fresh and tasty. I particularly love their Japanese groceries, seafoods, sashimi, vegetables and dessert.

So happy I’ve found them and actually I’ve ordered many times since 2021. Every order arrived on time and packaged very well. Labels(e.g. direction on how to prepare the foods) are exceptionally clear.

Highly recommended.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Very good company!

Always used this company for my frozen items. Their packaging is very good so never broken. I can trust their skills.
Very handy for people living far away from London but need Japanese food but don’t want to travel to London all the time.

It would be nice to be able to order Natto more than 10 like before…

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Recommend anyone who are looking for authentic Japanese food and ingredients to try Waso

Have been order Waso food during Covid time because it was genuinely hard to get any nice and reasonable price Japanese food and ingredients.
I really like their frozen food and desserts, especially everything in matcha, not many other shops in London can offer the similar selection.
It is a small business and I think they are doing their best (improving their assortment, website, etc…)
I would recommend anyone who looking for authentic Japanese food and ingredients to try Waso.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Reliable service of Japanese delicacy, not for fuel refilling

Quality, punctuality, hospitality are reliable, famous Japanese style business philosophy. 90% of the time, quantity is satisfactory for the price. Only in minor occasions, I was not thrilled by the quantity of fresh fish orders. Yet as due to inflation, maybe unavoidable. Pasta sauce is great, enough for 2 modest main servings (or 2 generous starter servings) 忙しくて疲れる毎日。助かってます。お勧めです。信頼出来ます。鮮魚 刺身は 量的にお値打ち感は有りませんが 仕入れ価格上 仕方ないのでしょう。

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Recommend

This was my first order placed to WASO and was very impressed that they use DHL which was punctual and they arrived earlier than expected.
The sashimi was fresh and tasted good. The oysters and crab hot pots are good too.
They have a variety of different sashimi and in a small portion which is good for 2 people only.
Recommend and will order again soon.

22 December 2022
Unprompted review

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