Extremely helpful and friendly. Tara was friendly, professional and extremely prompt in her response to my claim, amongst a small misunderstanding she went above and beyond to ensure I was covered... See more
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Company details
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Admin are fantastic
I have been liaising with Kirsty (in the Admin team) for a few years now. She is always courteous, extremely helpful and quick to respond to my requests/queries.
An excellent team member of Warranty Admin Services!
Painless and incredibly helpful
My experience with this warranty service has been completely painless from start to finish. The person I was put in touch with, Tara, was so friendly and answered all of my questions quickly and simply. Thank you Tara for all your help!
The only car warranty I would take
This is the third claim with Warranty Admin - all of them were dealt professionally, prompt and with proper and due process. While I hear some bad stories from garages and other warranties, I would only take Warranty Admin as my next car warranty, and I would highly recommend. Particularly Tara and Robert are very pleasant, professional and understanding.
Always willing and able to help !
Always willing and able to help !
5 Star ⭐️ rating from us !
Great company to deal with
Great company to deal with. Responce to emails is almost instant. Robert was very helpful sorting a claim we made.
Mr Andrews was most efficient and…
Mr Andrews was most efficient and helpful but Ford's in Basingstoke issued me an incorrect invoice and it took 2 weeks to sort it out!
Quick response with clear instructions…
Quick response with clear instructions to ensure the approval was simple and easy.
Great experience
Tara made my warranty claim superbly easy and was without a doubt the nicest support agent I have ever had the pleasure of dealing with. You should have zero doubts about using this service.
Tara Paulson, an absolute star.
Honestly not a bad word to say, especially with Tara Paulson. One of the most helpful people i’ve ever dealt with, quick, efficient and very friendly.
Tara Paulson - Fantastic!
Tara couldn’t be more helpful! Hopefully never have to go through car issues again, but if I do I’ll ask for Tara every time. Thank you so much!
Warranty Claim
Having interacted to make a claim with Warranty Administration Services, the experience was entirely positive.
They facilitated the process with the dealer and the claim was paid promptly post repair
Amazing service
The service provided by the whole team is second to none, I cant fault them at all. The admin team Vicky and Kirsty are always professional and will go above an beyond to help.
Truly exceptional service
We just experienced the best customer service ever.
Before submitting our warranty claim we read the many Trustpilot reviews in praise of Matthew & Tara. They almost seemed too good to be true, but turned out to be spot on. We emailed the claim & they got to work immediately : clear guidance & friendly advice; prompt checks of the garage estimate; confirmation to carry out repairs followed by prompt payment.
Matthew & Tara have been a breath of fresh air. If you have a warranty with this company & have a legitimate claim, rest assured that your experience will meet your standards. Truly superb.
Use of WAS for car warranty
Quick, easy and straightforward process. The WAS team were great to deal with and very responsive.
What a great company to deal with
What a great company to deal with. Matt especially really helped me out. Fast to respond, talked me through the process and got stuff done without any hassle. Top man and top company.
Unfortunately I did not realise I still…
Unfortunately I did not realise I still had warranty when my turbo ceased so paid for a turbo replacement myself, once finding out I had warranty I spoke with Tara, due to not going through the correct channels I was not covered but Tara was so helpful and understanding that they have managed to pay a 50% good will to support the turbo replacement due to the money coming from my savings for IVF treatment, I could not be more happier 😊
Tara was so responsive and sorted…
Tara was so responsive and sorted everything out directly with the garage meaning I didn’t have to worry about much at all!
Thank you for your assistance and keep up the great work!
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