Want Hair Reviews 

2,299
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, ensuring a smooth and well-informed process from initial inquiry through aftercare. The service is frequently highlighted as excellent, with many appreciating the clear communication, ease of the procedure, and the team's dedication to addressing all questions. Conversely, a small portion of people felt that the company primarily acts as an intermediary, leading to concerns about the quality of partner clinics or limited direct interaction with the surgeon. Some reviewers also reported dissatisfaction with the procedure outcomes, citing failed transplants or unsatisfactory results, and noted issues with clinic professionalism, including rushed procedures or hygiene concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the exceptional care and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers consistently express high satisfaction with their overall experience, frequently describing it as... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their hair transplant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star experience so far, im 10 days post transplant. Want Hair are incredible at letting you know whats happening and keeping you informed. I had it done in Turkey and even in Turkey the communicatio... See more

Rated 5 out of 5 stars

From day one of looking into getting the hair transplant jay was very helpful and talked me through everything thoroughly. I opted for the Istanbul option as it was cheaper but the result has came... See more

Company replied

Rated 5 out of 5 stars

Want Hair are like middlemen between you and the clinics, they have several they work with. Want Hair will take the leg work out of finding a suitable clinic. They are extremely responsive with any... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Want Hair, from the start everyone has been absolutely amazing the surgeons in Istanbul were brilliant. They make the process very easy and they go through everything so you d... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,299)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful aftercare from Matt and the Want Hair team

The aftercare comms from Matt and the team was daily and helpful making me comfortable that I was on track during the post op period where discomfort was quite high.

2 January 2026
Unprompted review
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Reply from Want Hair

Hi Jake,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Great communication with the team…

Great communication with the team leading up and post procedures, any questions I could reach and ask no matter how silly they were and got a very quick response which was a massive help to make the experience feel so much better. Also really happy with the results so far.

2 January 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow!

Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Rated 5 out of 5 stars

Great experience Istanbul clinic

I was assigned grant from my initial consultation everything was smooth from start to finish! I opted for the Istanbul clinic and would recommend it to anyone. I'm 12 days post surgery and everything up to now looks spot on so
Looking forward to the future to see what the results look like!

20 December 2025
Unprompted review
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Reply from Want Hair

Hey Jake!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 2 out of 5 stars

average

Had my transplant now almost 2 years ago. The crown area never grew fully/dense so I need another transplant. Showed want hair, said they would look at it and never got back to me. Similar experiences online had it fixed by the person performing procedure at diff companies. I did advise I was more focused on the crown area and the surgeon seemed more interested in the front, which to be fair does look OK. Using minoxidil/finasteride daily. Just go direct to a reputable company if having your hair done not just for a deal thats on.
Not much info/care before/ after. only spoke to the actual surgeon 1x 30 mins before procedure, just wanthair before that who are just a middle man.

Have seen better transplants have seen worse. Had 4500 grafts. Just an honest review.

1 January 2025
Unprompted review
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Reply from Want Hair

Hi Greg,

Thanks for your review.

I can see our client support was in daily conversations with you following surgery and stayed in contact through to month 18 where full results are expected. Looking over your images you sent us from the start to your 18 month review, it looks like the hair transplant has been successful. It looks like there has been further loss to your native hair in the crown region and in order to provide coverage in this area hair-loss treatments and potentially a second surgery will be needed.

At Want Hair, we partner directly with surgeons and offer the best rates to make high-quality surgery affordable for our clients. The way we work is fully transparent and all of the details around your booking and how it is arranged are clearly set out in the paperwork you read and signed and discussed during the consultation.

Best wishes,
Want Hair Team

Rated 5 out of 5 stars

Amazing service

Amazing service

1 January 2026
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Reply from Want Hair

Hair today, even better tomorrow!

Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Rated 5 out of 5 stars

Incredible experience from the start

Incredible experience from the start. Dealing with Matt was an absolute pleasure and the level of information before and after the procedure was second to none. I was still part of the 14 days aftercare and even got a call on Christmas Day to make sure everything was fine. Could not recommend enough!!

27 December 2025
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Reply from Want Hair

Hi Jonathan!

Thanks so much for your review!

We are so pleased you chose Want Hair to take you on your hair journey.

We look forward to seeing your results, and please do not hesitate to reach out to us should you need any assistance at all.

Kind regards,
The Want Hair Team

Rated 1 out of 5 stars

Please be aware of this SCAM AGENCY

Please be aware of this SCAM AGENCY

My brother had a hair transplant recently £3000 for 3000 grafts..
I had the offer of £1999 for 3500 grafts from HGC, Basically more grafts for 1k less,and the clinic in Manchester was the same clinic,with the same Doctor..This turned up to be a nightmare for my brother as he got infection..is getting antibiotics for 2 month now and was said that he is unlucky to have the infection....What a joke..
Stay away from them..And if you want a hair transplant,go directly in Manchester,on hair clinic to pay less..

18 November 2025
Unprompted review
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Reply from Want Hair

We are sorry to hear about your brother's experience. However, we would like to clarify that HGC is a completely separate company and is not associated with Want Hair.

We have been unable to identify you or your brother as clients of ours, and therefore we do not believe this review accurately reflects an experience with Want Hair. If either of you have been clients of Want Hair, we would welcome the opportunity to investigate the concerns raised if you contact our Client Support team directly.

We respectfully ask that reviews are left for the correct company so that prospective patients can make informed decisions based on genuine experiences.

Rated 5 out of 5 stars

Aftercare was fantastic and surgery was…

Aftercare was fantastic and surgery was very relaxed and friendly

29 December 2025
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Reply from Want Hair

Hi,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

I’m 12 days post surgery and very happy…

I’m 12 days post surgery and very happy with the high level of service from picky pay the airport to drop off was looked after all the way highly recommend

29 December 2025
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Reply from Want Hair

Hey Richard!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 1 out of 5 stars

SCAM AGENCY sending you to a THIRD WORLD CLINIC inside UK.

Please be aware of this SCAM AGENCY sending you to a THIRD WORLD CLINIC inside UK.
I will share my true story from my first day till now for people to be aware and save more people from them.

This agency introduced itself to me as a professional hair transplant clinic, not as an intermediary or agency. Based on this representation, I contacted them and they asked me to pay 3K for 3000 grafts, half of the payment when I booked and half on the day of the surgery . On the days of the surgery i went in Manchester on the address that has been given to me and when i arrived there the clinic was not their clinic but a clinic with different name doing hair transplant for them and other agencies and if you contact this clinic straight or other agencies probably you and up paying 1500£ less.
Later after meeting the surgeon he ask me you need more grafts what we agreed with ‘want Hair’ and ask me to pay 500£ more than originally agreed, i accepted thinking the best for my result. I been sent to a room to do my hair transplant that doesn’t look at all like a clinic but a normal room with a chair in the middle, the procedure itself was very painful and during the transplantation the two people doing my hair transplant touching the phone to play music without meeting any hygiene standard a proper (Third World Clinic). After 14 days of the hair transplant my scab fall off but because of unprofessional work i had a lot of scab because of heavy bleeding and trauma to the scalp, i had scars on my scalp, after 3 weeks my scalp was very irritated, i was sending pictures to ‘Want Hair’ and every response from them was look good but in reality i head infection on the scalp, instead of taking responsibility or arranging proper medical care, they continuously dismissed my concerns by stating that “everything is fine.” Because of their lack of knowledge. When my condition worsened and me pushing them, they ask me to seek help elsewhere through GP, which clearly demonstrates incapable of dealing with my post transplant aftercare. The GP prescribed me antibiotics for infection and still Want Hair refused admitting that was infection. I am suffering a lot from this experience with head infection and folliculitis because of unprofessional and amateur surgery and unprofessional aftercare dealing with infection. Please be aware from this group of scammers and unprofessional doctors that the only thing they care is not your health and your results but your money. Please be aware if you don’t want to have health problems and a fail hair transplant.

29 October 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Ermir,

Thanks for your review.

At Want Hair, we partner directly with surgeons and offer the best rates to make high-quality surgery affordable for our clients. The way we work is fully transparent and all of the details around your booking and how it is arranged are clearly set out in the paperwork you read and signed and discussed during the consultation.

I am sorry to hear that you have had a bad experience with us, from looking over your account with us I can see that originally you were quoted for up to 3000 grafts and upon review you would need between 3500/3750. The advice to increase the graft count was one that was accurate which would benefit the result

I can see our client support was in daily conversations with you around the healing process, we did advise on the steps you could take in order to deal with some stubborn areas. We are confident that there was no infection and the GP may have provided antibiotics as a precautionary measure, we also have our own team of client support who work directly with medical professionals to provide the most accurate advice.


You mention there is no need for our service to be involved, but thousands of people have chosen Want Hair and continue to do so because of the reassurance, guidance, and value we add throughout the process. We’re proud of the service we provide and the results our clients achieve.

Best wishes,
Want Hair Team

Rated 5 out of 5 stars

Amazing team

Amazing team

27 December 2025
Want Hair logo

Reply from Want Hair

Hi Adam,

Another fantastic 5-STAR review? You are officially a legend!

Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Want Hair company of choice to help, advise, support in your decision, treatment and post care support

Want Hair were a fantastic company to deal with. They were with me every step of the way from advice on the process prior to making the booking, advised me and put me at ease prior to the treatment and were there daily on the phone post treatment.

Modern thinking company with WhatsApp, virtual calls and information provided in a quick efficient way.

Very pleased with the service, the treatment and outcome.

17 December 2025
Want Hair logo

Reply from Want Hair

Big shoutout to you for the 5-star love Chris!

We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Rated 5 out of 5 stars

Highly recommend want hair!

Amazing team who look after throughout, highly recommend want hair as they take great care of you, always there checking up on you daily after the procedure aswell

11 December 2025
Want Hair logo

Reply from Want Hair

Hi Wayne,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

From start to finish Tristan was very…

From start to finish Tristan was very informative and quick to respond with any questions I had. The procedure all went very smoothly. Then the aftercare was top notch with Becky checking in daily and answering any questions. I can’t recommend Want Hair enough… 10/10 from start to finish.

7 November 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Oliver!

Thanks so much for your review!

We are so pleased you chose Want Hair to take you on your hair journey.

We look forward to seeing your results, and please do not hesitate to reach out to us should you need any assistance at all.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Great communication

22 December 2025
Want Hair logo

Reply from Want Hair

Hi Gareth,

Another fantastic 5-STAR review? You are officially a legend!

Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Superb aftercare!

Id heard about the aftercare from WH (it’s why I went with them), and it truly was flawless. Had messages daily checking in on me. I also asked a lot of questions during the days after and they answered everything promptly. Really made the process feel like I was being looked after.
A big thank you to Ricky and Phi for their care. So glad I went with this company

2 December 2025
Unprompted review
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Reply from Want Hair

Hey Baz!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Emma and Phi 10/10

The communication between myself, Emma and Phi was fantastic through out the 14 days following the transplant. Very friendly and professional and made the whole process very manageable.

19 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hair today, even better tomorrow!

Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Rated 5 out of 5 stars

5 stars

From the inquiry through to after my surgery wanthair have been great and supported me all the way through. My assigned team, Matthew and Becky, have always been contactable to support me in any way or answer any questions that I may have. Very informative and full of useful information about how the surgery day will go and how you should live after surgery! They’re always there and always happy to help. Thanks guys!

9 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Georgie,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Great experience with want hair

Great experience with want hair , Matthew was my main point of contact with Becky doing after care once the procedure was done , both did an excellent job contacting daily to make sure all was going well , overall I must say I was so pleased with everything aspect of the procedure Thanks would def recommend this company

8 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Big shoutout to you for the 5-star love David!

We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish.
The support received is fantastic.
Well looked after from start to finish. Just what you want on such a big life decision.
Highly recommend

24 November 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Richard!

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind regards,
The Want Hair Team

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