Want Hair Reviews 

2,299
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, ensuring a smooth and well-informed process from initial inquiry through aftercare. The service is frequently highlighted as excellent, with many appreciating the clear communication, ease of the procedure, and the team's dedication to addressing all questions. Conversely, a small portion of people felt that the company primarily acts as an intermediary, leading to concerns about the quality of partner clinics or limited direct interaction with the surgeon. Some reviewers also reported dissatisfaction with the procedure outcomes, citing failed transplants or unsatisfactory results, and noted issues with clinic professionalism, including rushed procedures or hygiene concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the exceptional care and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers consistently express high satisfaction with their overall experience, frequently describing it as... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their hair transplant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star experience so far, im 10 days post transplant. Want Hair are incredible at letting you know whats happening and keeping you informed. I had it done in Turkey and even in Turkey the communicatio... See more

Rated 5 out of 5 stars

From day one of looking into getting the hair transplant jay was very helpful and talked me through everything thoroughly. I opted for the Istanbul option as it was cheaper but the result has came... See more

Company replied

Rated 5 out of 5 stars

Want Hair are like middlemen between you and the clinics, they have several they work with. Want Hair will take the leg work out of finding a suitable clinic. They are extremely responsive with any... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Want Hair, from the start everyone has been absolutely amazing the surgeons in Istanbul were brilliant. They make the process very easy and they go through everything so you d... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,299)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole process was easy and top…

The whole process was easy and top class from start to finish. Preparing for the hair transplant and also the care and aftercare has been second to none. Would highly recommend and great fair pricing

2 May 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Great customer service

Iv received nothing but great customer service from Want hair! Matthew has helped me from consultation to surgery and has always been prompt to answer my many questions throughout the process. Everything had been organised perfectly allowing a smooth surgery day in Harley street. Becky has been checking in on me daily post op relieving all my worries and concerns. Really looking forward to seeing the results!

21 May 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

A great experience

A great experience, from the start Matthew was really attentive and helpful. All was explained and my mind put at ease. A group is created with both Becky and Matthew in the days prior to the procedure giving you all the information and help needed for before and after the procedure. An excellent UK service for a great price that I would definitely recommend.

19 May 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! Matt was more than helpful and was always there for me when I needed him. Explained well every detail before I went with the procedure . Almost one month post surgery he’s been extremely supportive and responsive. Can’t recommend these guys high enough!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Hair Transplant April 2026

I had my hair transplant In April 2026 at the North London Clinic via Want Hair. I had a consultation with Jay and he talked me through all the ins and outs, answering any questions I had honestly and really setting my mind at ease. I chose to go ahead and couldn't be happier with the service provided by Want Hair and the Clinic on the day. Jay was extremely personable, and made my experience as stress free from start to finish as possible. I've worked in customer service for 17 years myself, and the service her provided was exceptional. Post op care was fantastic too, daily contact really helped to reassure me. Also I'd like to mention the lady who signed me off via a phone call on the 10th day was fantastic. We had a lovely chat amd if you have a record or who it was I spoke to, please extend my gratitude. 5/5 experience all around.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far with Want Hair…

Great experience so far with Want Hair and also the clinic in Manchester. Matt my initial consultant was great and answered all questions I had with a prompt response. Also after surgery before I was signed off both Becky and Matt kept in touch. Overall great experience and would recommend.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

4500 grafts

I went to Wanthair for my hair transplant as I was basing it on the reviews from experience. I was sent to the London Clinic in Harley Street and my whole experience was fantastic. From the moment I arrived to me leaving after completion, the staff and surgeons could not have done any more for me. They were professional and attentive throughout the process. If you're looking for a clinic like I was myself to trust then I can only recommend wanthair on my own experience. I had over 4500 grafts and I'm now 6 months post transplant and loving my progress.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.

Want hair are just a middle man, they send you to a cheap hair mill clinic that’s closest to you.

15 months ago, I was sent to HGC Manchester and had my procedure done by dr masood Munir and received very poor results, which resulted in me having to get a second transplant at a more reputable company.

Ignore all these 5 star reviews, want hairs consultant team push you to write a 4/5 star review, 2 weeks after your procedure, when you have no idea how the results will look, as it takes 12 months of full results.

17 June 2025
Unprompted review
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Reply from Want Hair

Hu Joel,

We're sorry to hear you are unhappy with your result. To clarify, Want Hair works with carefully selected surgeons while providing a complete patient journey.

We would also like to clarify that HGC is a separate company and is not associated with Want Hair in anyway.

As with any surgical procedure, results can vary between individuals. When concerns are raised, we always encourage patients to work with our support team so we can review their case and explore solutions. In this instance, we did offer to discuss a goodwill revision procedure, but unfortunately this was not taken up.

We wish you all the best with your continued hair restoration journey.

Rated 5 out of 5 stars

Want hair

I had my transplant on Harley Street in February, and the experience was fantastic from start to finish.
Matthew was great , always available at the end of the phone whenever I needed him, and extremely professional throughout the whole process.
I would highly recommend both Matthew and Becky.

18 February 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I recently had my hair transplant and I…

I recently had my hair transplant and I couldn’t be happier with the whole experience so far. From the very first phone call, Ed was brilliant — friendly, reassuring, and really clear about the whole process. Booking everything was quick and easy, which made the whole decision feel smooth.

When I travelled to Turkey, everything was organised perfectly. Dr. Gizem and her team were fantastic — professional, caring, and they made me feel completely comfortable throughout the procedure.

When I got back home, Becky was amazing. She answered every question I had and made sure I felt supported during the aftercare stage.

It’s only been 3 weeks, but I’m already really happy with how things are looking. The whole team has been great from start to finish, and I’m genuinely pleased I chose them.

17 April 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I booked in for a transplant early…

I booked in for a transplant early April I found the place to be very clean and hygienic. Everyone in the place was very kind and welcoming the actual procedure itself was very straight forward and I feel like they did a very good job at keeping me reassured I was okay and everything more. I had Becky and I think his name was Matt as consultants who were both very friendly and very fast at replying when I had any questions about after care and whatever more. Over all I’m very happy with my transplant so far. Highly recommended 👍🏼

14 April 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Amazing service Want Hair - shout out to Jay and Becky

Want hair has been amazing through my transplant journey so far. Great communication and care from Jay and Becky. Jay answered many of my questions quickly before the transplant and was very helpful throughout. Becky gave me expert advice prior to and after the hair transplant. It feels like they care deeply about their patients. I am only 2 weeks post transplant and is very happy with the result so far. I would highly recommend want hair. Thank you again Jay and Becky !

24 April 2026
Unprompted review
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Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 1 out of 5 stars

Had a hair transplant May 2025 in…

Had a hair transplant May 2025 in Harley street London.
The transplant failed despite following all aftercare. When I raised concerns via thier customer service (WhatsApp!) I sent pictures and was assured everything was fine and my hair would be thick and luxurious after 12 months.
Well it’s 12 months and hair looks the same as before. Absolute waste of money. The fact you can’t contact the clinic direct and have to go through the what’s hair customer service is not good. If my original con has been addressed directly via the clinic it probably would have been saved
Have spoken to clinics locally too me who state looking at photos it was never done well. And the fact the surgeon left it to his staff instead of doing it himself was poor

5 May 2025
Unprompted review
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Reply from Want Hair

Hi Kris

I’m sorry to hear you’re disappointed; our goal is always for you to feel confident in your results.

To clarify our process, your surgeon personally performed all critical stages of your procedure,, including anaesthesia, extractions, and making the recipient incisions and lead a specialised team for placement. Regarding communication, our WhatsApp specialist provides instant support while surgeons are operating, but we are always happy to arrange a face-to-face review if you feel your concerns need more direct attention.

We’ve reviewed your 12-month progress against your "before" photos. While we respect your perspective, the clinical evidence shows a significant transformation in your hairline and mid-scalp density. Please keep in mind that hair naturally looks thinner when wet, yet the growth remains clearly visible compared to your original dry photos.

We would welcome the chance to discuss this further. Please get in touch so we can arrange a face-to-face consultation with your surgeon.

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I had my hair transplant on Kenton…

I had my hair transplant on Kenton road.
The whole team from start to finish were brilliant. Very professional and helpful. The after team have been in constant contact and have guided me all the way.
Would recommend anyone who wants to get their hair done to go with want hair

16 April 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Matthew and Becky have been fantastic…

Matthew and Becky have been fantastic throughout the whole process from initial enquiry right to signing off my after care. I highly recommend Matthew and Want Hair to anyone looking for a caring team to get you through your procedure.

15 April 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Had a consultation last year with Matt…

Had a consultation last year with Matt but wasn’t in a position to go ahead at that stage. Got back in touch with Matt earlier this year and went through with the booking. Everything was explained to me clearly and I had a lot of questions and concerns which they were always happy to answer! Closer to my appointment I was in contact with Becky who like Matt was very helpful and happy to answer all the questions I had and there was a few! After my surgery I was in touch with both daily and they showed a keen interest in how I was feeling and how my recovery was progressing. I am around 6 weeks post surgery now and very happy with my progress and can’t wait for the final results.

17 March 2026
Unprompted review
Want Hair logo

Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I had my hair transplant in Harley…

I had my hair transplant in Harley Street, staying over night in a nearby hotel. Honestly I couldn't fault anything. Dr Luvve and the whole team put me at ease and the day flew by. The whole team were really professional and relaxed, explaining everything to me as we went along. I fell asleep during parts of the procedure and had a good laugh with the team at other times.
The aftercare was also really good from Jay, I had to upload photos every day and they continued to monitor my recovery.
I'm now 10 days in. The feeling of having a hair line for the first time in 10 years is indescribable. Every time I look in the mirror I smile.
I have no hesitation in recommending this clinic.

13 April 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

My experience was 10/10

My experience was 10/10. Jay was available every step of the way to answer any questions and queries. On the day was very relaxed and the aftercare was really good, they keep in contact after surgery to help and guide you!
Would recommend to others

7 April 2026
Unprompted review
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Reply from Want Hair

Ah yes, Jay - our very own hair guru! We knew you were in good hands, but it’s always amazing to hear it straight from our clients. Thanks for the 5 stars - your new look is going to turn heads!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Really good experience with Want Hair…

Really good experience with Want Hair Manchester clinic.
Matthew was excellent on the phone — took the time to explain everything properly, answered all my questions, and made me feel comfortable going ahead with the procedure.
Becky was also a big help in the WhatsApp group before the op, making sure I knew exactly what to bring and giving clear pre and post-op advice, which made the whole process a lot easier.
The procedure itself went smoothly and the team were professional throughout. Overall, great communication and support from start to finish — definitely recommend.

8 April 2026
Unprompted review
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Reply from Want Hair

Between us, Matthew has a bit of a fan club around here, and it looks like you’re officially a member! Thanks for the 5 stars and for trusting us with your hair journey. Looking sharp!

Kind Regards
Want Hair Team

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