While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Some spare hours in Genoa

This tour enabled me to wander around Genoa in a structured way for the morning and afternoon I was here. So very helpful!
But the audio sounds like an AI is reading the notes. There is no nuance and pronunciation of Italian is terrible!
Also, some ideas about using the Metro and buses to get to the starting point would be helpful

22 June 2025
Unprompted review
Rated 2 out of 5 stars

Not worthy for 6 euros

For the price . Not worthy . Chat Gpt can give you the same info and some restaurants recommendations are not restaurant anymore or last review is from 2 years aho

22 June 2025
Unprompted review
Rated 5 out of 5 stars

Worth taking theese 90 min

had so much fun and learnt a lot from Matteo, mostly useful things, but be careful when visiting his most recommendable gelateria. You mmight never leave Bergamo again

20 June 2025
Unprompted review
Rated 5 out of 5 stars

My first digital tour

My first digital tour - I have to say that Matteo has everything set up nicely. All instruction were clear and directions to the starting point with embedded URL's with map links was a great touch. Informative and the best part is proceeding at my own pace. Thanks Matteo!

19 June 2025
Unprompted review
Rated 5 out of 5 stars

A fab trip round Parma

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places in the tour was interesting and engaging and we saw things that normally we would have walked past. Lots of interesting details too. I liked the mix of spots to stop and look at between churches and cultural points like Toscanini’s house. Overall a great experience- thank you

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Lecce at your own pace

Easy to follow guide with all points on a map and information is both written and on audio. Allowed me to tour Lecce at my own pace. The start and end points were also conveniently located for the train station, which was a bonus!

11 June 2025
Unprompted review
Rated 2 out of 5 stars

No-Show

We timed our day in Bergamo to fit around the walking tour, so you can imagine how disappointed we were that with only 30 mins left, we were contacted to cancel the tour as we were the only booking. Matter gave us a link to an audio tour we could do ourselves which was fairly good but we had limited data and it added stress trying to find locations etc. Not what we'd hoped for.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great guide

Great guide, easy to follow route, just enough information and a great variety of sites. Excellent communication— easy to follow for a technophobe like me! Helped me to see the most important sites in Verona in an orderly manner but at my own pace!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

A great guide and good value

I used this guide to visit Perugia and found it really useful to have some structure to visit all the main tourist sights, with local information that I would have gotten without it. The maps were also very useful.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Guided tour at your own pace.

A fantastic way to get in the highlights at your own pace. I used the Genoa tour and took over 8 hours to follow the guide (but also stopped along the way to see things that caught my eye along with breaks for coffee, lunch and an afternoon aperitif). Easy to down load, use with Google Map App and get in a long leisurely walk.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

These are great little guides don't think twice about purchasing them

These are great little guides. Used one in Matera and now Lecce. Bought one via TripAdviser/Viator and the other directly from Walking Cap. Quick to provide link via WhatsApp to guide, easy to access download and set up guide. Excellent format with automatic links to Google Maps to get you to start and/or next destination. Bit of history about area/names and then onto the tour itself. Information is good, just the right length without getting boring but gives key points. Have found routes cover main city highlights but best of all you can take your time, divert off to bars/restaurants/attractions and easily pick up from where you left off. Audio is also in writing and you can repeat/reread as much as you like so you don't miss points made unlike an actual guide based tour.....and they are significantly cheaper. Wouldn't hesitate in recommending these guides. Matteo is also readily available to assist in required with excellent communication. 10/10

11 May 2025
Unprompted review
Rated 5 out of 5 stars

A Terrific Audio Tour of Padua at a Great Price!

This audio walking tour of Padua was terrific. The communication with Walking Cap was excellent and the audio tour is so reasonably priced. It gave us a great foundation to explore the city before we arrived and then identified all of the key sites to see with lots of understandable, easy to access written and audio information about each site. And the ability to click a site and have it immediately convert it into an easy to use navigation app kept us from ever getting lost. It was so helpful and efficient and made our trip a smashing success
We would highly recommend Walking Cap and will definitely use them on all of our future trips!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Self Guided Walking Tour

We found this walking tour very convenient as it is self-guided and you can cover it at your own pace. The content was very clear concise and very informative. The guide was also available on WhatsApp questions and was very punctual. Well recommended!

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Great combination of photos, maps, and audio!

This tour does a great job of integrating photos, Google Maps, and audio narration! You can follow the route or pick and choose points of interest.

The narration provides historical context without going on too long. We covered about half the route in the first afternoon; the rest we did the next morning.

The author responds quickly to comments and questions, so you shouldn’t have any trouble. Well done Matteo!

30 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look