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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing tour in Bergamo

Matteo was a great guide sharing with us the highlights, history and good tips to enjoy a good trip to Bergamo.
Always smiling, available for any questions, sense of humor, we highly recommend Matteo for a nice 1h30 tour to discover the secrets of Bergamo!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

What a wonderful audio tour

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each other. With your tour I was able to see most of Matera within the day visit. I was so impressed that I've purchased your tour for our day in Alberobello tomorrow.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Delightful Verona walking tour

Very simple instructions, easy to follow google links, covers all of the highlights of Verona with great commentary. And all for a bargain price! I’ll be using Walking Cap again😊

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Very interesting visit of Cagliari

Very interesting visit of Cagliari. Good Choice of sites and description was clear and audio was very clear and easy to listen to.
Would recommend for an overview of the City and to be able to visit at your rythme giving you the Choice of seing other things during your tour.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent guide to Taormina

Excellent guide to Taormina, this is easy to use. The link to Google maps is so useful for getting to the next point of interest, or to rejoin the route if you have taken a break.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

A great way to see Verona

A great way to see Verona. Without a guide it would be easy to miss the important sights and get lost in the small side streets. This guide lets you roam at your own pace and stop as you please. It was easy to use. The information at each stop was just enough. The links to Google maps was useful. We strolled off the route to the suggested 'extras' and stopped at any place we thought interesting. So much better than being dragged around sights by an real person with an umbrella!

22 June 2025
Unprompted review

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