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waEV-charge Reviews 

1,403
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 443 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting smooth communication and impressive support that often goes above and beyond expectations. The staff are frequently described as brilliant, proactive, polite, and professional, providing expert advice and ensuring a positive user experience from initial contact to installation and aftercare. Many people are particularly impressed with the product itself, noting its faultless operation and ease of use, making it a highly recommended choice for their needs. However, some customers experienced issues with installers, delays, or problems with the charger not working as expected, leading to dissatisfaction with the overall process and communication.

What people talk about most

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Product

Reviewers highlight positive aspects of the product, with many recommending it as a first-class EV charger... See more

User experience

Customers had positive experiences with user experience, finding the app incredibly easy to use and working... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service are brilliant to deal with. They were extremely knowledgeable, patient, and very helpful throughout the whole process. Smooth communication and excellent support couldn't ask for a... See more

Company replied

Rated 5 out of 5 stars

It has been great to deal with the same person,Moss, throughout the ordering process. He was thorough with our survey and gave great advice. Moss has also been extremely pro-active, polite and we look... See more

Company replied

Rated 5 out of 5 stars

We've had the wa-EV charger for 18 months now and it has been faultless. We've just started using the new wa-EV app, too, which is incredibly easy to use and works seamlessly with the charger. I would... See more

Company replied

Rated 5 out of 5 stars

Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,403)

419 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, Josh the Engineer was excellent! Job done professionally and quickly, meaning downtime was minimal.
Many Thanks
Steve Mason
Director

3 February 2026
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Reply from waEV-charge

Thank you Steve, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service

Great customer service, clear communication and fast install with flexible date options, fast track and pay with instalments which are entirely flexible based on how much deposit you want to put down. The charger is very easy to use, links straight to WiFi and took less than a minute to set up which the install guy did. Charger unit was delivered free to house the day before and the installer had the cable with him to link from electric meter cupboard to desired wall location, you give an idea of how many meters of cable thats likely to take and as part of your initial assessment, its all captured on video and pics from your phone. Highly recommend WAEV for installing a car charger point

29 January 2026
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Reply from waEV-charge

Thank you Edward, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent service in terms purchase of…

Excellent service in terms purchase of the charger, the installation and general communication. Josh did an amazing job with the installation and went out of his way to ensure the best solution. Highly recommended.

30 January 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick response to emails, highly recommended company, easy to use website too

30 January 2026
Unprompted review
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Reply from waEV-charge

Thank you Sarah, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Best place to get a charger from

Recently got a charger from this company at very reasonable price. The process was very quick from start to the end. Moss was very helpful and managed to answer all my questions and helped me setup everything. Excellent service!

30 January 2026
Unprompted review
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Reply from waEV-charge

Thank you Emil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

1st class

Fast, efficient, exactly what I wanted. The installer was 1st class too

30 January 2026
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Reply from waEV-charge

Thank you Ian, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Top EV charger 👌🤩🤩🤩🤩🤩

Absolutely perfect job done by a lad called jack, only took an hour…
Had a slight problem with the charger, but contacted the team, done within minutes and up and running.
Can’t fault this company🤩🤩🤩🤩🤩

29 January 2026
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Reply from waEV-charge

Thank you Neil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The best best customer service of any…

The best best customer service of any company I have ever experienced. Contracted on whatapp quite late at night and yet a friendly voice at the end of the phone being able to help me support me but most of all listen to what was wrong so we could get out sorted I have to mention that this was also very very late at night most people are in bed. Customer service and knowing your product is how you get loyal customers, and these guys definitely know what they’re chatting about!! Thank you again for saving a super stressed overtired mum !

28 January 2026
Unprompted review
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Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Just had my waEV charger installed and…

Just had my waEV charger installed and it looks brilliant, from ordering it to fitting took 5 days and the lad who fitted it done a very good professional job 10/10. waEV keep you informed with texts and emails so your not kept in the dark thank you very much the waEV team.

28 January 2026
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Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very happy with my charger

Super quick to install, I phoned on Monday and the charger was fully installed and working by Wednesday 9am, less than 48 hours!
Also very easy to set up with the app, communication was good from the installer and looks neat and tidy. Very happy.

28 January 2026
Unprompted review
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Reply from waEV-charge

Thank you Jade, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent product

Easy to book and progress clearly monitored

27 January 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Easy to book

Easy to book
Quick service
Good communication
Excellent engineers

23 January 2026
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Reply from waEV-charge

Thank you Judith, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent team


Excellent team
Superb conversation and regular communication throughout the whole process, from order through to the fit.
I would highly recommend these guys to anyone.
An excellent team: Elliot and his team, Moss R and the Mason engineer were the perfect fit. Thank you so much for all the support throughout , much appreciated. Could not have done it without you!

21 January 2026
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Reply from waEV-charge

Thank you Miriam, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, knowledgeable technicians.

19 January 2026
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Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

WaEV charger Installation

Just had the new WaEV charger installed. The engineer was spot on time and installation was very smooth. The engineer explained everything clearly post installation on how to use the charger. Overall a good experience.

22 January 2026
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Reply from waEV-charge

Thank you Nawaz, we really appreciate your feedback & review.

Rated 5 out of 5 stars

It all happened faster than expected

From initial contact to fitting my charger took 1 week. I placed my order on the Friday, received a call on the Monday saying they could fit on Friday. Steve and son arrived as planned at 7.30 and clearly explained what they would do. They were great in asking where we wanted it, and keeping everything clean and tidy. They also waited until I had checked on my car that the charger was fully working before leaving. Overall an excellent experience from WaEV-charge.

16 January 2026
Unprompted review
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Reply from waEV-charge

Thank you Andrew, we really appreciate your feedback & review.

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