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Vyjoy Reviews 

503
•
TrustScore 1.5 out of 5

1.7

Home Goods Store
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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, including items not arriving, incorrect products being sent, or receiving products that were not as advertised. Reviewers also frequently mentioned that the products received were of poor quality or did not function as expected, often describing them as A common complaint was the inability to contact the company, with numerous emails and messages going unanswered. This lack of communication extended to refund requests, as many customers struggled to get a response or receive their money back for undelivered or faulty items. Some people also felt that there were issues with practices, such as changing return addresses or adding extra items to orders.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting that items never... See more

Product

People report negative experiences with product, often receiving items that are not as advertised or are of... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a lack of communication... See more

Refund

Customers consistently note negative experiences with refund, often reporting no reply from customer service... See more

Reviews shaping this summary

Rated 2 out of 5 stars

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

Rated 1 out of 5 stars

Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t juncti... See more

Company replied

Rated 1 out of 5 stars

I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned toda... See more

Rated 1 out of 5 stars

I ordered 1 magnetic fly threader for fishing they sent and charged for 3. When they arrived... As a seasoned fly Fisherman I find this line thread device useless. Despite several attempts... See more

Company replied

Company details

  1. Home Goods Store

Contact info

1.7

Bad

TrustScore 1.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(503)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

It didn't come with a stick or long handle

It didn't come with a stick or long handle. The video on Facebook showed it with a stick. I'm 64 years old and I can't bend down very well, that's why I bought it in the first place, because it appeared to have a long handle with it. I can't use it.

19 September 2023
Unprompted review
Rated 1 out of 5 stars

Item received was in pieces

Item received was in pieces. Very poor quality for the price paid. Have tried numerous times to contact Vyjoy to arrange return / refund - they are NOT responding.

11 September 2023
Unprompted review
Rated 4 out of 5 stars

Not what is on the tin

The advert for this gear clock shows a duplex chain driving a freewheeling duplex timing gear . In fact what i received was a single row cycle chain driven pressed gear being driven by the bottom pressed gear that is fixed to the upright .The clock arrived in a DIY state with most metal parts covered in machine oil that i needed to degrease before use .Clock now functioning well .

8 September 2023
Unprompted review
Rated 1 out of 5 stars

I received my gear clock and not happy…

I received my gear clock and not happy as it a cheap copy of the one showing on the site it falls over as no weight in the base and needs resting on wall the cogsare thin and chain falls off now I like my full refund but they not contacting me percy porter

16 September 2023
Unprompted review

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