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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products and cleaning results. Many highlight the professionalism and helpfulness of the staff, often describing them as friendly, efficient, and informative. The ease of contact and communication, including timely updates and confirmations, also contributed to a positive experience for many. However, some people were dissatisfied with the cleaning results, noting issues like incomplete cleaning or residual dirt. A few other people also felt that the service was unprofessional, citing instances where jobs couldn't be completed as promised or where there were significant delays and communication breakdowns regarding appointments.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers delighted by the results, stating that... See more

Product

Customers had positive experiences with product. Reviewers frequently report that their ovens, carpets, and... See more

Customer communications

Clients share positive opinions on contact. Customers appreciate the proactive communication, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... See more

Rated 5 out of 5 stars

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... See more

Rated 5 out of 5 stars

Received a call from Stephen on the morning he was due, letting me know when he would be arriving. He talked me through the paperwork and explained a further option for cleaning the lounge carpet. St... See more

Rated 5 out of 5 stars

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home. He cleaned three carpets, stair,hal... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Moss removal from roof

Moss removal from roof: Steve arrived bang on time and got straight on with the job! Worked his socks off all day! A messy job but he tidied up afterwards.
Thanks Steve!

3 March 2026
Unprompted review
Rated 4 out of 5 stars

Slightly dissapointed.

First i would like to say that Matt was brilliant and cleaned our Neff Slide & Hide oven and now it is like new again I can't fault this and would reccomend having said that we were let down by a management cockup.We were down for an AM visit but had to call office at 1.30pm when no one arrived they said they were very sorry and very quickly got a technition to me at 3.30pm and clean was undertaken.We have been customers for several years and up to now have had no problems till today but We have booked our next 2 cleans.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Cleaning of slate floor

Just had my slate floor cleaned and am delighted with the end result .

Mark the technician has done a great job and gave me options of the final finish .

The company were very professional, communication prior to the job being done was excellent. Would definitely recommend them and have no hesitation in using them again .

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Steve made an excellent job of cleaning my carpets and chair.

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home.
He cleaned three carpets, stair,hall and landing,plus an armchair. Moving the furniture as required. He always asked me if all the furniture was back in its original location. I have no hesitation in recommending his character or excellent workmanship.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Steve Dunn came to do the job I…

Steve Dunn came to do the job I requested, a nice friendly lad. He Vacuumed and cleaned gutters and soffits they have come up brilliantly really pleased. Also he jet wash/ treated egarden and patio, I can’t put what my first reaction was lol but they have come up fantastic, never seen such a clean area, you can tell it has been done professionally. Well done Steve and Thank you Vulcan. Definitely recommend. 👍

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional business…

Very friendly and professional business services. The technicians were very helpful and kept me informed on how the job was progressing and highlighting any issues along the way.
Can't speak more highly on the job done and the service given

21 February 2026
Unprompted review
Rated 5 out of 5 stars

First class job.

First class job of cleaning our armchairs by Josh. Rang as arranged beforehand and did a grand job. We had this done because we were so pleased with a previous job Vulvan did for us. Would definitely recommend. Also, competitively priced.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, called me when they would arrive and were on time. They did a very good job and cleaned up after themselves. Would definitely recommend them to anyone who needs their gutters cleaning.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

A Genuinely nice man who explained…

A Genuinely nice man who explained everything clearly, was cheerful and friendly. He did an excellent job of cleaning our oven - it now looks like new! The service is prompt and efficient they contact you before to confirm the time of arrival and someone calls you afterwards to ensure that you are happy. we will use them again.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Came at allocated time by making contact by phone beforehand. Got on with job quickly and efficiently. Dave is an excellent worker cleaning up as he worked. Very pleased with outcome. Will definitely use again.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I called Vulcan to clean my oven, which really needed help after the Christmas period, Carlos did an excellent job, the oven is as good as new now.
I was informed in advance of the time of arrival, Carlos was really friendly, pleasant and very efficient. I’m very happy 😊.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant

Pleasant, friendly, funny guy. Kept checking I was happy with the service. Would recommend Carlos to clean any oven.
Thdnk you.

30 January 2026
Unprompted review

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