VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Carpet Cleaning Service
- Curtain and Upholstery Cleaning Service
- Floor Refinishing Service
- Gutter Cleaning Service
- Leather Cleaning Service
- Pressure Washing Service
Written by the company
Property cleaning and maintenance services accross the North East.
Contact info
1 Hart Pastures, TS27 3AQ, Hartlepool, United Kingdom
- 01429405358
- enquiries@vulcanhygiene.com
- vulcanhygiene.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service. Oven is super clean and can not fault the time spent and effort to achieve this…very impressed and would 100% recommend
James visited and cleaned my carpet
James visited and cleaned my carpet. Living /dining room and hall stairs and landing. Did a brilliant job, would definitely recommend
Fantastic job!!
Fantastic job!!
Carpets look brand new and smell gorgeous!
I definitely recommend this company.
Professionalism and politeness
Excellent professional service, job well done! Really impressed with how clean our white wool sofas are again. We have a cat and a dog, both very naughty. Highly recommend this company!
Carpet cleaning
Made a great job of cleaning our carpet very efficient and carpet smelt lovely as well as looking a lot cleaner My mother was in the house for him coming and he explained the cleaning process to her I think his name was mark she was very impressed with it all would highly recommend
Happy customers
Got booked in really quickly, and quick communication from the booking team.
Stan came and cleaned our oven, lovely chap. Good communication regarding time he would be arriving and kept us updated if he was delayed.
Oven cleaned to a great standard. Very happy and will use again.
I have used this company before…
I have used this company before excellent results carpet looks and smells great.
Delighted with carpet and sofa clean
Delighted with carpet and sofa clean. Carpet was soiled and I was sceptical that the marks could be removed by dry cleaning but James did a marvellous job. Carpet and sofa never looked this good since new. By far the best clean they’ve had in years. Would definitely recommend and will be a returning customer. Efficient, courteous and friendly service.
Came on time
Came on time
Good professional job by Carlos
Left everything clean and tidy
Explained everything
Thorough job
Would use again
Brilliant job well done
Carlos arrived on time. He did brilliant job cleaning my oven ,he left on mess and was very helpful answered all questions so very helpful.Will recomed to all who ask
A well professional service from the…
A well professional service from the start. Quick and with as little mess as possible. The Technician explained the job in full and appropriate time it would take.
Did a great job on my oven
Did a great job on my oven, used them before and will use them again, lovely guy that did the job
Oven, Hob, Extractor Fan 'clean'
Had my double oven, hob and extractor fan cleaned yesterday and what I could see looked fine. After the technician left I had a proper look and noticed that they had not cleaned the roof of the oven (surely this means when I put the oven on the gunk from the top will just drip over the clean parts). Also the back of the extractor fan did not look like it had been touched. Overall the technician was lovely and friendly but the cleanliness was not as good as I had hoped
Extremely professional
I have already recommended them to my friends (one has already booked after seeing my sofa carpet and oven cleaned by Mark and Josh ) A very professional team they were They Explained what they were going to do and I left them to it. Came back and what a transformation. Thank you
Vulcan Hygiene also do Gutter cleaning
Vulcan Hygiene also do Gutter cleaning. Thank you Stevo (Steven) for the wonderful job you did on our three storey block of flats and also checking the downpipes were clear of debris.
Professional job by James
I’ve just had my oven cleaned by a very pleasant chap called James.
He did a very good and professional job.
I would definitely recommend Vulcan and use them again myself in the future,
Stan and Paul did an excellent job
Stan and Paul cleaned my oven, leather sofas and carpets. They did a brilliant job. The oven looks like new and the carpets and sofas look fabulous.
No accountability for mistakes and damage
Very disappointing that after two months Vulcan have failed to resolve the issue created when they cleaned our range cooker; their technician removed all the details of temperatures and control knobs; they told us initially that they would order new decals to resolve the issue, six weeks later we are still waiting, we have been ghosted for at least 3 weeks of that time.
The cleaning itself was ok, but the issues we have faced since after a fairly expensive clean lead me to a position that I cannot recommend this company, no accountability at all.
EDIT: the company have let us down at every turn, today the decals we have waited 11 weeks for, have arrived; surprise surprise they are for a completely different oven. The company and their general manager refuse to take a phone call with me, and have refused any compensation despite saying they have sacked the technician who visited our home. Do not use this company, their policies are not remotely customer focused and they do not work with you to resolve issues they have created.
The company did a brilliant job
The company did a brilliant job, on cleaning the oven, hob, looks like new again. James who cleaned the oven out, was spot on called to say when he would be arriving .
James cleaned both of my AEG ovens…
James cleaned both of my AEG ovens yesterday. I am delighted with the results. The ovens look like new. James was very professional and extremely hard working and thorough, as well as being friendly and polite. I would highly recommend Vulcan. The experience was very customer focussed from the initial enquiry to the completion of the job. Thank you James.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








