VS Eyewear Reviews 370

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more

Company replied

Rated 1 out of 5 stars

I email Mike Demasi owner emails after 2 weeks just checking in. Mike says quote he lost track of order he does not have frame maybe another week the 1-1/2 to make lens Been 3 weeks email Mike tellin... See more

Company replied

Rated 5 out of 5 stars

Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear! I've had several disappointing... See more

Company replied

Rated 5 out of 5 stars

Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are w... See more

Company replied

Company details

  1. Glasses Store
  2. Clothing Store

Information provided by various external sources

VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

370 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

For the service (phone

Fantastic service, great product.

For the service (phone, email, everything) and the quality of the product, was exceptional I give them a "5-plus" and I love that fact that I was dealing with people in Maine, USA. When it seemed there was a mailing issue (a mistake by the people who accepted my mail during a trip), the owner himself emailed me on a weekend.

That said, two things could've been better:

1. There was no "template" available for the particular model of clip-on sunglasses that I purchased. After much deliberation and using the size measurements provided, I guessed well but the template (as you have for other models) would've been helpful.

2. I wasn't made aware at the outset that the shipping time did NOT include order processing time... which was substantial (and I wasn't able to bring the lenses on the trip for which I was buying them).

12 October 2019
Unprompted review
Rated 5 out of 5 stars

Third pair of Visionaries clip-ons I…

Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are wiped out by the polarization, requiring the device to be rotated 90 degrees to be viewed which is not also possible.

7 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad they are working out well for you! We can get you on special order non polarized gray, brown and yellow. The pricing will be the same and it would only take a few days to get them in.

Rated 5 out of 5 stars

Great for clay target shooting.

I have 3 pairs of their spring loaded clip ons. They are great. Eventhough they are not designed to be clay target shooting glasses they highlight the target very well. They come in a nice case that protects them in my shooting bag. Great for shooters that wear prescription glasses.

7 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad they work out well for your application!

Rated 3 out of 5 stars

Good glasses

Glasses are great but shipping took forever. Had to call because the order never got shipped. As soon as I called they were able to expedite the shipment.

3 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad you like the glasses! Sorry the delivery took longer than expected.

Rated 5 out of 5 stars

My glasses are perfect fit the…

My glasses are perfect fit the perception is right.. Had a little problem with delivery but it was the post office fault.. Thanks to the vendor we were able to get my glasses back..

2 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad everything worked out well and thanks again for the order Michael!

Rated 1 out of 5 stars

Glasses are cheap made

Glasses are cheap made. Wouldn’t trust them to protect my eyes. Suppose to be safety glasses instead they look like costume glasses

1 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Sorry but these are very well made glasses and have never had any issues with this style frame. These glasses are made out of TR-90 nylon for durability and flexibility. These glasses have a wraparound style and a lightweight design featuring removable side shields. The rubber coated temple bars offer a secure grip, and the saddle bridge nose pad makes for a comfortable fit. ANSI Z87 Safety Approved

Rated 5 out of 5 stars

Clipons

My clipsons came as advertised their eye glass chart was quite accurate they fit my glasses perfectly and they arrive in a timely manner. I am very happy with my clipons and VS

1 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad the clip ons fit well for your glasses!

Rated 2 out of 5 stars

I purchased a pair of rimless clipon…

I purchased a pair of rimless clipon sunglasses, and the edges are rough and unfinished, and the spring mechanism on the glasses is awkward and doesn't slide easily. This is the second pair of the exact same model and the first one was much nicer (or else I never would have purchased a second pair.)

1 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Sorry these glasses didn't work out for you this time around, I have not had any previous issues with them.

Rated 5 out of 5 stars

glasses - job well done

prescription correct, right frame, nice case, nice cleaning cloth/case, good price - i'm happy

1 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad everything worked out well and thanks again for the order!

Rated 2 out of 5 stars

These aren't the glasses I ordered

These aren't the glasses I ordered. The frames are good but the prescription isn't like the last pair I ordered. I'm sending these back.

1 October 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Sorry the glasses didn't work out for you this time, I send a return slip and will get them checked out and remade at no charge if the lab made an error on these glasses.

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