VS Eyewear Reviews 370

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more

Company replied

Rated 1 out of 5 stars

I email Mike Demasi owner emails after 2 weeks just checking in. Mike says quote he lost track of order he does not have frame maybe another week the 1-1/2 to make lens Been 3 weeks email Mike tellin... See more

Company replied

Rated 5 out of 5 stars

Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear! I've had several disappointing... See more

Company replied

Rated 5 out of 5 stars

Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are w... See more

Company replied

Company details

  1. Glasses Store
  2. Clothing Store

Information provided by various external sources

VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

370 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

perfect fit

perfect fit with the paper to lay your glasses on.

24 December 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad the clip on's worked out for you - have a great holiday!

Rated 3 out of 5 stars

The sun clips fit great when I first…

The sun clips fit great when I first got them. But after wearing them on my glasses about 5 times, they started falling off on their own. I could have gotten much less expensive clips at Walmart if I knew this would have happened!

26 November 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Sorry about the glasses, I never heard of that happening in our entire time we sold those glasses. I will check with the manufacture.

Rated 4 out of 5 stars

Pleased

First two orders were very quick to arrive (1 week), the third was 2 weeks due to a supplier issue, but you were able to ship them expedited, which helped...thanks!

22 November 2019
Unprompted review
Rated 5 out of 5 stars

This is one of the best eyewear…

This is one of the best eyewear companies I've dealt with. They are super fast and they backup the products. Thank you VS Eyewear.

21 November 2019
Unprompted review
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Reply from VS Eyewear

Thanks for the kind words and for the support!

Rated 5 out of 5 stars

10 out of 10

The owners name is Mike and he is always glad to promptly get back to you with any questions you may have. His prices are 1/2 as much as the big chain stores and everything is always done correctly THE FIRST TIME! Mike thank you again for all the great service you have given me over the last few years.

15 November 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Dave thanks again for your continued support and the very kind words!

Rated 3 out of 5 stars

Not as Yellow and a bit rigid

The yellow polarized tint is a bit on the brown side, not as yellow as I like. And the frames are very straight or flat and rigid my glasses have a slight curve to them and this makes it kind of hard to put on and I worry about damaging my glasses over time using these. Quality seems nice otherwise. I hope they work better for you than me.

14 November 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks for the order and sorry it didn't work out well for you. The polarized dark yellow is darker than our night driving yellow, because it is a very good polarization. The better the polarization with those the darker the lens tint.

Rated 5 out of 5 stars

Great Lab Glasses

Comfortable to wear while I do my lab activities. Do not fog up like when I wore goggles over my script glasses?

14 November 2019
Unprompted review
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Reply from VS Eyewear

Thanks Jake - glad the glasses are comfortable for your lab activities!

Rated 5 out of 5 stars

Excellent selection

Excellent selection, quality, and customer service. Pricing is fair.

14 November 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad you like the Visionarie clip on glasses and were able to find the proper size for your frames. Have a great holiday!

Rated 5 out of 5 stars

Great service for good price

Great service for good price. Fixed mistakes made by me in ordering by making an exchange. I will shop here again

14 November 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks again for the order and the kind words Vince - looking forward to getting you the corrected pair of glasses next week.

Rated 4 out of 5 stars

Great Customer Service

I had ordered safety glasses online for work. I had originally mistyped my prescription, but Dave was willing to return the glasses and remake them at a discount! He was very easy to work with and I really appreciated it.

25 October 2019
Unprompted review

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