Voltex Electrical Reviews 2,458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their reliability and the generous warranties provided. The delivery service is frequently mentioned as fast and efficient, with many appreciating the option for next-day delivery. Reviewers also commend the excellent customer service, noting the helpfulness, attentiveness, and quick responses from the support team. Many feel valued, even as small businesses, and appreciate the innovative and user-friendly nature of the products. However, some people mentioned issues with the quality of supplied fixing screws and plugs for certain products, finding them inadequate. There were also occasional reports of delivery problems, such as goods being returned or delivered to the wrong address, though this was sometimes attributed to the courier company.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the good quality, competitive pricing,... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent service level and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, with... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as awesome, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Installed the outdoor sensor light. An excellent light fitting with large junction box makes installation easy. The light is bright and the sensor has good range. The only improvement, supply better f... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with, been buying from Voltex for many years. If any issues ever arise it gets sorted, accidental orders retuned no questions asked. Quality of products are top class with... See more

Company replied


Company details

  1. #2 of 4 best companies in Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Purchased

Fast delivery with an easy to use app and support if needed

27 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks Adrian!

Rated 5 out of 5 stars

Terrific Supplier

Great communication, pricing and product. A company that listens to their customers and is always looking at ways to better their product.

27 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Luke, we really appreciate it! 😁

Rated 5 out of 5 stars

Monaco 9w triple choice

Received in good time, well packaged ,.Payment easily done.Quality items .Certainly do last 7 years under normal
useage

30 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Steven! 😁

Rated 5 out of 5 stars

Always helpful

Always helpful, always responsive deliveries generally get there on time. Customer Service is always good thank you.

30 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks so much Jake! 😁

Rated 1 out of 5 stars

You no longer put packing order with…

You no longer put packing order with goods and I have not received my items as per invoice, I am about to ring to correct this. This holds up myself and my customer. $$$$$

23 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

We are very sorry you have had this experience Graeme. I can see you have been in touch with the customer service team and we are working to rectify this mistake that was made on our end. I can confirm the parts you have reported were missing are being sent free of charge. We are very sorry again for the inconvenience. Thanks, Voltex Customer Service Team.

Rated 5 out of 5 stars

5 stars overall

5 stars for easy to order website, competative prices, quick delivery and great service.

26 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you for this review Zvika, glad to hear you had a great experience! Cheers, Voltex Customer Service Team.

Rated 5 out of 5 stars

Great service reliable delivery of…

Great service reliable delivery of product.Its great to be backed by a company who values quality in there products so that I can pass onto my clients.

26 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for this great review Wayne! We are glad to be a part of your business! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Great customer service

Great customer service, quality products at an affordable price

20 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for sharing your experience Benjamin, that's awesome! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Great products

Great products, next day delivery, easy to use website

19 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for the review Chris, we are glad you found the whole experience easy to use! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

The app is user friendly

The app is user friendly. Quality products with a quick delivery time

12 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Adrian for this review! We will pass on this feedback to the app development team they will be chuffed to hear it! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

always ready to help when I phone

always ready to help when I phone
Good equipment Warranty is Real

25 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

That's great to hear Graeme, the team are always ready to take you call and keen to chat! Thank you for trusting us to be a part of your business! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Pestered into a review

Diverse product range,competitively priced and promptly delivered and the beer and lollies don't hurt either.

16 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Cheers Scott! 😁🍻

Rated 5 out of 5 stars

Voltex Electrical offers quick reliable service.


Always offer quick friendly service.
Exceptionally fast freight service to get your goods.
Reliable as 25 Years of trading.
Products they sell carry real warranty.
Offer better quality goods than other Electrical Suppliers and offer real no quibble warranty service if needed.
Been with Voltex soon after they started. Never had any problem with them and they only to eager to help you.
They will listen to any ideas you have to make things easier. Be it a simple alteration to some screwing or mounting they will Co developed products gives you the edge on other manufacturers.

23 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Paul!
We really appreciate all your support! 😁🍻

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