Voltex Electrical Reviews 2,458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their reliability and the generous warranties provided. The delivery service is frequently mentioned as fast and efficient, with many appreciating the option for next-day delivery. Reviewers also commend the excellent customer service, noting the helpfulness, attentiveness, and quick responses from the support team. Many feel valued, even as small businesses, and appreciate the innovative and user-friendly nature of the products. However, some people mentioned issues with the quality of supplied fixing screws and plugs for certain products, finding them inadequate. There were also occasional reports of delivery problems, such as goods being returned or delivered to the wrong address, though this was sometimes attributed to the courier company.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the good quality, competitive pricing,... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent service level and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, with... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as awesome, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Installed the outdoor sensor light. An excellent light fitting with large junction box makes installation easy. The light is bright and the sensor has good range. The only improvement, supply better f... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with, been buying from Voltex for many years. If any issues ever arise it gets sorted, accidental orders retuned no questions asked. Quality of products are top class with... See more

Company replied


Company details

  1. #2 of 4 best companies in Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Voltex Electrical - 100%

Great staff, range, quality and value products; speedy delivery. Good company to deal with.

15 April 2026
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Reply from Voltex Electrical

Awesome, thanks so much James!

Rated 5 out of 5 stars

The best thing I like is the product…

The best thing I like is the product review and that design crew listen to us fellow sparkies on how things can be improved.
Products are of good quality and the warranty on product. &labour is awesome.

16 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Colin!

Rated 5 out of 5 stars

1.I always find our order on time

1.I always find our order on time.
2. This best thing about this company is the respectful relationships with their customers .
3.Quick response from Customer Support numbers.
4. Beautiful rewards

17 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Amardeep! We really appreciate your review! 😁

Rated 5 out of 5 stars

General Product Review

You guys are really good because you listen to our complaints and fix the problems. You sell good quality products maintain a good quality control. I stopped using Clipsal switches and power points years ago because they use to go yellow from the sun and plastic behind the power points breaks down and the power point stops working because the copper terminals dislodge for the housing. I've spoken to previous wholesalers, but they say there not going to do anything. This problem happens in a 8–10-year time frame even on power points that hardly get used.
I'm sure if your power points were like that you would fix the problem.
Anyway, I love your service and will always recommend you. The old clipsal and HPM power points were so good they worked for over 20 years and stayed white but obviously they think people will keep using their products based on their old good reputation.
Their switches also suck,I used their 32A cooktop isolation switches and they melt over time.
Keep up the good work
Regards Loop Renovations

10 April 2026
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Reply from Voltex Electrical

Thanks so much for your review Lupco!! We really appreciate all your feedback and support! 😁

Rated 5 out of 5 stars

Always conmunicates very well.

Always conmunicates very well.
No fuss. If there is anything wrong Voltex are quick to sort the problem out with minimum disruption.

15 April 2026
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Reply from Voltex Electrical

Awesome, thanks so much Greg!

Rated 5 out of 5 stars

Hey team!

Hey team!

Honestly very happy with the support I received, I had miss orderd gear and you rectified my mistake without hesitation. Much appreciated. I'm only a small buisness, yet I'm made to feel as important as your biggest clients..

Happy with the products

Happy with tech support and after sales.

Only grip is all the emails when ordering, would just like the one tax invoice.. but that's only because I like to complain about something.

Keep it up team

7 April 2026
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Reply from Voltex Electrical

Thanks so much for your review Nathan!
We really appreciate all your support and feedback! 😁

Rated 5 out of 5 stars

Very good company to deal with.

Very good company to deal with.
I changed over 10 years ago after clipsal and other electrical brands products had dropped in quality plus other wholesales selling products like led lights that were failing and had no real warranty. I like the 7 years warranty on their led lights and when i have had some fail they send out a replacement straight away. Its nice to be able to speak to their technical staff for more information when needed! It’s nice to get the free dinks and snakes on the delivery. I always find the sales people are friendly and very helpful.

9 April 2026
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Reply from Voltex Electrical

Hey Mark, thanks so much for your details review! We really appreciate all your support over the years! 😁🍻

Rated 5 out of 5 stars

Site was easy to use

Site was easy to use , when I did have a problem it was solved very quickly thanks

9 April 2026
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Reply from Voltex Electrical

Thanks so much for your feedback Costa, we really appreciate it! 😊

Rated 5 out of 5 stars

Customer Service 10/10

All the staff at Voltex are amazing. Very helpful at all times. These guys actually truly care about their clients. Their actions says it all. 10/10

6 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Dave, we really appreciate it! 😁

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