Volek Events Reviews 199

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Ordered overpriced tickets for concert+ food which was fine, then realised have to pay £30 additional fof "service" fee, and using PayPal costs even more... skip to the night before event, at 21.3... See more

Rated 5 out of 5 stars

This time was my first time ever in my life to book for a concert event and that's because of my favorite singer as it was my dream to come to new Zealand and now my dream is come true by hearing t... See more

Rated 1 out of 5 stars

Worse experience ever , our seats was given to camera man to camp. Unable to seat in our seat and was told to go find a seat for yourself, I have made multiply complain with no response. City hall ma... See more

Rated 1 out of 5 stars

We bought tickets for a concert three months in advance. One week before the concert, they emailed us that children under six needed a hearing cover. They emailed three days before the show that child... See more

Company details

  1. Event Planner

Written by the company

Volek Events provides Ticketing Service and Event Platform for Persian Events


Contact info

2.2

Poor

TrustScore 2 out of 5

199 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Late start, short performance and bad sound

It was meant to be from 8.30 to 11.30. They came in at 9.30 and left 10.30, so we paid for 1 hour of singing.
Something was wrong with sound, it just didn't sound right. A bit of chaos. Didn't like it and did not enjoy it.

29 August 2025
Rated 1 out of 5 stars

It was such a terrible experience…

It was such a terrible experience purchasing ticket from Volek.
The page crashed several tomes and i had to re-open the page for more than 50 times
It took me 48 minutes to complete the purchase and this is disappointing

29 August 2025
Rated 1 out of 5 stars

5 things went wrong

few things went wrong, -
- seat selection wasn't easy even on laptop, A message keeps popping up saying you cannot select seat and leave a single seat in the middle, but that message wouldn't go away despite pressing ok to select a different seat, so I had to close the page and start again,
- The seat I selected was next to each other but when I paid and checked the tickets was in two different rows (F and E) so I had to buy an extra ticket to be next to each other
_there was no mention of registration fee when you check prices on each section, then is added at the time of payment so
- the website was down for 1 hour in initial opening hours
_ a message keeps popping up you to fill first name as required but it had value in it, so I had to close the page and start again
- Seems like there was no field for family name

29 August 2025
Rated 1 out of 5 stars

The website host slowness

The website host/infrastructure cannot handle the pressure while bookings being open. This is usually can be managed by "Load Balancing" approach by the company IT Admins which makes the experience much less stressful for the client/user.

29 August 2025
Rated 1 out of 5 stars

I had a terrible experience purchasing…

I had a terrible experience purchasing tickets from this website. The platform is not user-friendly and crashed multiple times during the process, which even led to my credit card being temporarily suspended. On top of that, they charge a $25 online booking fee per ticket. If it weren’t for the fact that this show is one of our favorites, I would not have gone through with the purchase at all.

29 August 2025
Rated 1 out of 5 stars

I canceled two tickets for Ebi’s…

I canceled two tickets for Ebi’s concert well in advance. Volek refunded one ticket but ignored the other. After countless emails, no response and no refund. This is unacceptable and I will escalate the case to consumer protection authorities.

6 October 2024
Unprompted review
Rated 1 out of 5 stars

Everything is fine

Everything is fine, but the problem is that the security guards inside the hall behaved badly and expelled people inside for no reason, even though they were inside Manchester just two days ago.

29 July 2025
Rated 1 out of 5 stars

They are scam

Mansour’s concert was moved from a large venue to a very small one just one night before it started. I believe this was their plan all along to scam people. They crammed 400 people into a tiny venue, the sound didn’t even reach the middle of the hall, and no one is taking responsibility.

This site is a scam.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

They are extremely unprofessional and…

They are extremely unprofessional and stealing people’s money when it’s your right to get it back!!!! Respond to my emails!! There is a law and you cannot just hold peoples money like this so disgusting! When the concert is canceled it’s my right to get my money refunded

4 February 2025
Unprompted review

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