Volarex Commercial Consultants / Volarex Home Surveys Reviews 

74
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the entire process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the detailed and thorough reports that often identify significant issues, potentially saving them considerable expense. Reviewers are particularly impressed with the quick response times, efficient scheduling, and fast turnaround for reports, often receiving them within 48 hours. The pricing is consistently highlighted as competitive and reasonable, offering great value for the high quality of service received. The user experience is also highly rated, with customers finding the process easy to understand and well-organized from initial quote to final report.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, thoroughness, and excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Response time

People report positive experiences with response times, highlighting prompt communication and quick... See more

Price

Customers consistently express satisfaction with the pricing, finding it competitive and reasonable compared... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that reports are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam was great at getting a quote back quickly, and accommodating a date that suited both our scheduled. The visit wasn’t disruptive to WFH which was very helpful! He was very professional and pol... See more

Rated 5 out of 5 stars

We are first time buyers and wasn’t sure about surveyors, after talking to multiple surveyors, we have decided to go ahead with Volarex and Adam. He managed to fit us in two weeks time and the process... See more

Rated 5 out of 5 stars

Adam was very good with his communication in the initial stages on our engagement. We were able to discuss exactly what we wanted and any concerns we had about the property we were buying. Adam liaise... See more

Rated 5 out of 5 stars

I am a first time buyer and required a level 3 survey for a victorian terrace with basement kitchen. Adam was clear in his pricing, time frames and completion of the report which was incredibly thoro... See more


Company details

  1. Business Management Consultant
  2. Occupational Safety and Health
  3. Quantity Surveyor
  4. Real Estate Surveyor

Written by the company

Volarex is a trusted name in construction consultancy and property surveying, offering two specialist divisions to meet the needs of both businesses and homeowners. Volarex Commercial Consultants provides clients across London and the wider UK with expert quantity surveying, estimating, and tendering services. Our professional team, led by a chartered construction manager, brings extensive experience across multiple construction disciplines and contract forms. We work closely with every client to deliver cost-effective, time-efficient solutions that protect commercial interests and maximise opportunities for growth. Volarex Home Surveys specialises in delivering clear, detailed, and independent residential surveys for home buyers. Our reports are designed to give buyers confidence and clarity, highlighting risks, essential repairs, and future maintenance in plain English. Every survey is carried out by a qualified chartered professional, ensuring accuracy, impartiality, and compliance with RICS standards. Whether supporting a developer in securing the best commercial outcome or helping a homeowner make an informed purchase, our mission remains the same: to provide first-class professional advice with integrity, clarity, and exceptional service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(74)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Adam

Great experience with Adam. He was flexible with scheduling, friendly and professional throughout, and produced a very detailed, easy-to-understand report. Would highly recommend.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent home survey

Adam provided a very detailed survey with some great advice, report was sent to us very quickly.
Would highly recommend people to use his service.
Keep up the good work Adam

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 Survey

I recently used this company for a Level 2 Home Buyer Survey and couldn’t be happier with the service I received. From start to finish, the whole process was smooth, professional, and stress-free.

Communication was excellent throughout — Adam kept me informed at every stage and were always quick to respond to any questions I had. The survey was arranged promptly, and the turnaround time for the report was impressively fast, which really helped keep my house purchase moving forward without delays.

The report itself was clear, detailed, and easy to understand, highlighting important issues while also explaining things in plain language. It gave me real confidence in making informed decisions about the property.

Overall, I found the company to be highly professional, efficient, and reliable. I would absolutely recommend their services to anyone needing a Level 2 Home Buyer Survey, and I wouldn’t hesitate to use them again in the future.

Thank you for providing such an excellent service!

4 March 2026
Unprompted review
Rated 2 out of 5 stars

A professional service but needs to be more thorough

Adam provided an professional service. He worked with the vendors and their estate agent to secure a mutual date for our Homebuyer Survey. The very next day he sent through a really detailed report with some great advice. Unfortunately I would not recommend his service any further due to an important defect not picked up on our survey.

4 February 2026
Unprompted review
Volarex Commercial Consultants / Volarex Home Surveys logo

Reply from Volarex Commercial Consultants / Volarex Home Surveys

Thank you for your feedback.

I’m pleased to hear that you found the service and report helpful overall, although I am sorry to learn that you are disappointed following your move into the property.

As discussed, the survey undertaken was a RICS Home Survey Level 2, which is a non-intrusive visual inspection carried out from accessible vantage points at the time. This type of survey has defined limitations, and not all issues will necessarily be visible or identifiable during the inspection.

That said, I take all concerns seriously and your comments are currently being reviewed in line with our formal complaints procedure. I will be responding to you directly in full.

If you would like to discuss anything further in the meantime, please feel free to contact me directly.

Kind regards

Rated 5 out of 5 stars

Exceptional service

Exceptional service! Adam made the entire process seamless and was a pleasure to deal with from start to finish. He responded to every question promptly, and the turnaround time on our report was impressively fast. It’s rare to find this level of professionalism—highly recommended!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Adam was great at getting a quote back…

Adam was great at getting a quote back quickly, and accommodating a date that suited both our scheduled. The visit wasn’t disruptive to WFH which was very helpful!
He was very professional and polite throughout. He explained the process before starting and gave an estimate on how long it would take to receive the survey.
He was very accommodating to amend our survey when requested, on a very short time scale! (Thank you!)
Would recommend and use Volarex again if we ever needed the service

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service and excellent…

Outstanding service and excellent communication

I used Volarex Commercial Consultants for a home survey, and the entire process exceeded my expectations. The survey report was delivered very quickly and was extremely detailed, clear, and easy to understand. It covered all key aspects of the property and gave me a real sense of confidence at an important stage of the purchase.

Communication throughout was excellent — professional, responsive, and very supportive. Any questions I had were addressed promptly, and everything was explained in a transparent and straightforward way.

What I appreciated most was the efficiency combined with attention to detail. The service felt well-organised, reliable, and genuinely client-focused.

I would not hesitate to recommend Volarex Commercial Consultants to anyone looking for a thorough survey and a smooth, professional experience.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great surveyor

Adam was extremely detailed and knowledgable with our level 2 property survey. It was a great report to get an understanding for us of the property we were looking at. Would recommend!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended Adam at Volarex for…

I was recommended Adam at Volarex for my home buyer survey, and I couldn’t be happier with the experience. He managed to fit me in straight away, which was a huge relief during a busy time. The report he provided was incredibly detailed and easy to understand, giving me complete confidence in the property. Adam’s professionalism and efficiency really stood out, and I would highly recommend his services to anyone looking for a thorough and reliable survey.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Adam is the best

I had a fantastic experience with this company! Adam was incredibly quick and efficient. Everything was done with zero hassle and right on time. I’ll definitely be using their services again in the future and won’t hesitate to recommend them to friends and family! Thanks again Adam!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Adam’s service was excellent from start…

Adam’s service was excellent from start to finish. He provided me with a very reasonable quote and answered all questions I had.

Booking in the level 3 survey was incredibly easy and hassle free. He provided an extremely detailed report the day after completing the visit.

I would highly recommend using his services. Thank you very much!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Level 2 Survey

We recently had a Level 2 survey carried out by Adam, and we couldn’t be happier with the service. He was incredibly efficient, friendly, and genuinely “on it” from the moment we reached out. Adam explained everything clearly, worked thoroughly, and made the whole process feel smooth and stress-free. His professionalism and approachable manner gave us full confidence in the results of the survey.

I would highly recommend Volarex to anyone needing a reliable and knowledgeable surveyor!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with the service…

Extremely happy with the service provided by Adam at Volarex. On hand to answer all my questions, fitted us in within 2 weeks for a grade 2 listed - level 3 survey. The report was back within 48hrs - even arrived on a Sunday! Thankyou so much. We will definitely
be recommending you.

30 November 2025
Unprompted review

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