Vokera Ireland Reviews 

207
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the engineers for their professionalism, extensive knowledge, and efficiency in resolving issues, often providing valuable advice. The office staff and customer service are frequently highlighted for their helpfulness, friendly demeanor, and excellent communication, making scheduling and support seamless. Many people describe the overall service as excellent, professional, and reliable, often recommending the company for its efficiency and positive interactions. Reviewers frequently mention the punctuality and tidiness of the engineers, alongside their helpful advice for optimal system performance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the great communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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No recent history of asking for reviews

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4.8

All reviews

(207)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Vokera Boiler Repair

As a letting Agent we have used Vokera on many occasions and each time with excellent results. Previously we were told these Boilers could not be repaired and would need to be replaced but on each occasion their Engineers have repaired them successfully. Anita is the first port of call and is so helpful and professional. A call is simply made and an appointment made and verified by email. I would like to stress all of the engineers have been extremely helpful and professional. I could not recommend Vokera more highly from start to finish.

Champion Lettings, Drogheda

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Brian is an absolute expert

Brian is an absolute expert in what he does. There was a complicated problem with my boiler, and through his perseverance, brilliant technical knowledge and experience he was able to find a solution and fix my boiler. Brian is professional, hardworking and very easy to deal with. I feel lucky that Brian was the engineer assigned to fix my boiler. Thank you Brian so much. Barbara D

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Brian is very nice guy with the…

Brian is very nice guy with the patience to attend to customers needs. He is very professional and understands his job very well.
We are pleased with his services and now hopeful that the winter will not harsh with our heating system working.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Brian fixed our boiler straight away…

Brian fixed our boiler straight away and now we have heat for Christmas. He was polite, friendly, professional and informative. He also let us know of another issue that we need to fix with our RGI.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thank you very much to Brian (Tyndall), who assessed and fixed our boiler this morning. He was extremely professional and efficient, and he took great care in explaining everything. We will certainly recommend him.
Elaine (Lucan)

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Bryan came to us today to have our…

Bryan came to us today to have our boiler checked as we were having a small issue on it. He was very good at explaining the problem and telling us the do's and don'ts. Very reliable and professional. Thanks Bryan!

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Very good service!!

Very good service!!!
Chris fixed our boiler, lots of parts were replaced!!! Good value for money
Thank you Vokera!
Highly recommend!!!

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Quality Service

From the initial phone call with Anita all my details where recorded and the service call was booked for Friday 25.11.22.The sms message confirmed all details.
On the day the engineer Chris ,arrived on time ,was great to deal with,explained the fault and issued the service report.All systems are working fine now .
Thanks to Anita and Chris for a very professional service from start to end .Will highly recommend Vokera.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Efficient punctual and inexpensive service

Right from the initial contact with Anita, the whole process of getting my heating repaired was painless. Brian, the technician was on time.He and went through all of the work that he was doing. I could not fault Vokera in any way. Excellent staff and excellent customer service

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian fixed my boiler and have to say…

Brian fixed my boiler and have to say he was very efficient in his work he explained everything he done and spent time explaining everything to me. Very happy with him and he knows his job inside out. Will be using this service again 10/10.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian fixed our boiler

Brian fixed our boiler, he figured out what the problem straight away, showed me what the issue was and replaced the part. He was very friendly, quick and professional. A job very well done and I'll get him back in the future.

23 November 2022
Unprompted review

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