Vodafone Greece Reviews 

I bought eSim with unlimited data that promised :"Enjoy your vacation in Greece with no roaming charges
& unlimited data"
I could't read any mails, open any web page, not even send viber message.
It's not that internet is slow, it is non-existent. Vodafones data eSim is a conn, a scam and a lie.

Guys you need to fix your online system, it is terrible, it doesnot accept cards for some reason, your my account page does not work is empty, trying to sign up for Vodafone Tv 1 hour and after 3 accounts, i dont have access to you vodafon tv , and when you say 1 month Free DONT CHARGE THE CARD and the funy thing is even with charging your system does not work....

Hello, I had a tragic experience in the VDF shop in Marousi, Ermou 24. A lady could not start the order of the transfer of my internet line to a new home address bcs she could not find it in the map. A well known area and spot. She asked me to go to my car and bring my glasses to find it by my own. She could not understand that I had left from my office, commuting so much time due to lack of parking space in the area, and have left the car far away from the shop. Besides all that, she kept asking to bring my glasses from the car to find the new address spot in the maps..... I want to leave VDF....... they don't respect people.

Use a mail pigeon, it's more trustworthy

I went to Athen for job, end of June ,and my phone stolen there,so I had to get another phone, went to near me store ,everything was OK,the person helped me was respectful, so back to other city ,after few days ,when trying to install my FB and Insta ,couldn't, someone else was log on and my phone locked for 2 days.
I went to the different Vodafon, they unlocked it, but still someone else was on my phone too. I back to Athen, and the manager was so disgrace, The manager there was very angry, agrecive,and disrespectful to me, and even accused me of being a liar and a fraud. I had never seen such a rude and unprofessional person in my entire life at this moment, Finally after many arguing, the young staff ( Alex) ,who helped me before ,came and show that my number was used number, which they sold it to me as new line and new phone. As costumer, have right to claim that ,and asking for answer, but no response, nothing fixed, and boss who also call himself Alex too, said this is your problem not me. I had ticket ,couldn't stay to get any answer or help . I leave the address here to make sure someone ,concerning and follow up with that aggressive person.

VODAFONE ATHENS PANEPISTIMIOU 56 (El.Ven), 10678 ATHENS

The SIM card I got at the airport wouldn't activate and the help line kept repeating the same incorrect information.

Spending money on Vodaphone is tantamount to throwing it away.

I only use the internet, and the company made me an offer they wanted without letting me know , I will go to another company

Be aware...this company has very poor customer service and could steal money from your account.
AND, if there is a concern in connection to balance queries, the customer service demands private document records claiming it on GDPR personal data privacy protection act or so.
..doesn't sound very safe to me knowing that, likely, not even a single one there ever familirised with it, ever 🤔..
I don't even know what else to say if customer service handles private data maybe it is all safe now and all is protected... 😳 what if soon they run ballistic rockets 🚀 hmm ?? .. or maybe it just me, a little ill, old donkey who can't afford wasting money??? who knows 🤔....
Afterall, Dodgy & Rude, in breaches throughout, easy money for lawyers...
Best of luck to all..

I wanted to upgrade my line to fiber optic. I selected an option for Vodafone to call me, indicating I am an existing customer. A lady called me and told me because I an an existing customer she cannot help me but I should call 13880. I asked her if it is free and she said yes. I called this number and it said it is free for the first minute, if I remember correctly, and then I will be charged some amount per minute. Seriously????? This may be reason enough to change my provider ...

DISASTER COMPANY FROM THE LOWEST LEVEL POSSIBLE. JUST STAY AWAY. OVER CHARGING AND THE (MINUS) -100 CUSTOMER SERVICE IS MONUMENTAL. SPAMMING WITH SMS ALL THE TIME, I ACTUALLY HAD TO BLOCK THEM AS SPAM...CHARGING ALMOST 3 TIMES AS HIGH AS THEIR EQUIVALENT COMPETITION...HALIA MAVRA!!!!!!!!

Vodafone is the worst they will automatically use your currency if you don't use their glitched application from play store. Trying to connect there? What a horrible joke it's just not happening so they can keep on using your currency to force you to buy more.

Crazy bad customer service. None of their find your own phone numbers work. When I tried to contact support. It switches to Greek even after selecting English. Had to select random number and then waited for 15 minutes for it to disconnect. Can’t believe I am paying 30 euros a month for this

First of all a problem appears the wifi cuts in and out we tell them the problem they send a technician he does NOTHING and says "ey we will bring a better one and if it persists we bring OTE" i want the problem fixed the day you COME not wait another week for another technician just to do the same one time we were left with no wifi for 2 weeks too STAY AWAY UNLESS YOU WANNA BE SCAMMED

You call their customer service number at 13830. The recorded message says "for English, press 9". From that point on you get menus in Greek only and have to select the correct one depending on the topic! Someone who does not understand Greek is completely lost.

A bit better than cosmote but also expensive and with poor customer service. Stay away from Greece.Find another land to invest your money. I bitterly regret it return to this swamp

Application date for fiber to the home 100Mbps contract for 30.40 € was on july 2024. After 9 months of waiting the connection was at last available but runs unpredictably slowly and is instable, especially from afternoon and later and ranges from 180kbps to 100Mps. Streaming the ertflix or YouTube, content via browser or native smartTV app stalls frequently using WiFi and Ethernet. The same applies to upload speed, there is congestion when it late. Apart from a helpful couple of technicians, there was no willingness to stabilise the speed, ie dead links were sent to test the speed through an app on a non existent web page for weeks, it seems they have no clue how to stabilise the speed and some non technicians were rude, trying to trick you, and a few insulting liars. Furthermore, a wifi mesh extender was not provided although the current offering of less than 30€ includes it. Moreover a technician promised to send me the IP telephony credentials so that I could use a tested and reliable ZTE router, other than that they offer by default. I am still waiting for his email! All in all they have lost their trustworthiness and I shall be looking for a next ISP asap.

0 stars, horribly slow, more dead zones than usage zones. Use ANY other service.

If I could give zero - or even negative stars - I would, this company should not even exist from how bad it is, the only reason it's still a major ISP is simply because they have the infrastructure, a company as bad as this would not survive in any other country except one so bad as Greece (and I'm Greek). They always have horrible coverage and terrible - sometimes non-existent - wifi speeds. STAY AWAY!!!

They don't know what they are selling. Every salesperson, technician or customer service has something different to say and for that it's Vodafone's fault. For something so damn easy to get Vodafone tv and just needing the codes to log in, they make me wait almost a week for needing nothing essential. Just producing procedures to other procedures just for them to exist without producing some result. The worst possible experience.

Call center connects to bot then i was waiting 15 min on hold for someone to pick up while paying for the call. Not good at all