V-move Removals + Storage Reviews 

226
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as efficient, thorough, and professional. Customers consistently praise the staff for their incredible helpfulness, positive attitude, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the punctuality and professionalism of the team, noting that they work quickly and efficiently. However, some reviewers were not happy with the staff's manners and felt that not all team members contributed equally to the work. A few other people also felt that they were overcharged and that the service was a bit pricey compared to other local options, with some items getting scratched or broken.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, efficient, and... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the pricing fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way to... See more

Rated 5 out of 5 stars

The 2 guys,, I think there name are Gus and Guillermo were fantastic! I will definitely ask for them when i next move. they went about their business in such a professional way, not wasting any time... See more

Rated 5 out of 5 stars

Highly efficient, thoughtful and personable removalists that went out of their way to be helpful. No damage to anything. This is my second Vmove...well organised, turn up on time, seriously couldn't b... See more

Rated 5 out of 5 stars

Every part of the process with VMove was excellent and easy. I really like the email and SMS confirmations every step of the way. They were able to provide cleaning services and the removalists on the... See more


Company details

  1. #2 of 2 best companies in Transportation Service

Written by the company

We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(226)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They're liars

Booked these guys a month out for my 1 bedroom move. They asked for 'flat cash'. Everything seemed normal, until the moving day arrived and they stopped replying to my texts and calls. I tried calling and calling, till the point they blocked my number. Please everyone. Avoid this company/people and their scammer ways.

19 December 2025
Unprompted review
V-move Removals + Storage logo

Reply from V-move Removals + Storage

Hi Tyler, unfortunately you were not our customer. You can only leave a review if you get the invoice from us, and you get it once you pay the deposit for your booking. I think it's a misunderstanding and you are confusing something. You put a review on another site as well, please be an honorable man and take it down

Rated 4 out of 5 stars

Smooth service but pricey.

Making a booking was easy. Payment process was easy too. Drivers arrived on time. However, compared to other local removalists, it is a bit pricey. Obviously, the other movers weren't available because they were cheaper and hence fully booked. If short notice removalists are needed, this company is a good choice.

12 November 2025
Rated 5 out of 5 stars

The service is 5 stars professional

The service is 5 stars professional. It has 30 free boxes to hire for 2 weeks, making it much convenient. When moving start, they went through all the rooms with our guidance, and moving it fast. Highly recommend.

17 October 2025
Rated 5 out of 5 stars

V- Move

The company, V - move removals kept to the quote they provided. They were punctual, worked quickly and offered good solutions to a couple of issues that arose. I would use them again.

29 September 2025
Rated 5 out of 5 stars

Very Easy Move with VMove!

Every part of the process with VMove was excellent and easy. I really like the email and SMS confirmations every step of the way. They were able to provide cleaning services and the removalists on the day were professional and hardworking. I have moved many times over the years, and this was the easiest and most efficient move yet!

30 September 2025
Rated 5 out of 5 stars

Zero Stress

Zero Stress - Moving is well known to be a stressful experience, but there was nothing stressful about dealing with V-move. Everything about working with them was easy and efficient.

The Removal Caluculator was great for working out the size and potential cost of the move. The online booking calendar made it easy to plan ahead without going backwards and forwards. Once that was done, communication was so fast, and professional to get the job booked and confirmed. Paying the deposit was also super easy.
On the day the movers were personable, professional and kind. They worked well together as a team. They were respectful in their communication and were great interacting with our child as they completed the delivery. Payment was easy great value for money considering the efficiency and skill of the service.

We also utilised the reusable box service which was great. Packing and organising into the resuable plastic boxes was so much easier than packing into cardboard boxes, and the solid boxes add an extra protection for fragile good. Knowing that the boxes would be picked up a week later helped me to really focus on getting unpacked! Organising a time to have the boxes delivered and collected was super easy, and the communication was always clear and timely.

10/10 would recommend.

24 August 2025
Rated 5 out of 5 stars

Fast & efficient

The 2 guys, Giovani & colleague, were brilliant! They were fast, efficient and friendly & did the job really quickly, even with a pick up/drop off on the way.
Would totally recommend them.

17 September 2025
Rated 5 out of 5 stars

Great guys

The guys were very friendly and worked very efficiently in a tight surry Hills street

18 September 2025
Rated 4 out of 5 stars

Efficient, friendly and experienced

The removalists arrived on time and were very friendly and approachable, willing to help with all our requests. Just what you need on moving day! They were efficient and took care with our belongings. They took apart and put together our furniture as needed and made sure we were happy with the positioning of items at our new address. Unfortunately issues arose with two other removal trucks trying to pass their parked vehicle on a very narrow street. This caused some stress and minor delay, but this was out of the norm. I would highly recommend this company as hard-working, efficient and professional.

12 September 2025
Rated 5 out of 5 stars

Excellent Service

Highly efficient, thoughtful and personable removalists that went out of their way to be helpful. No damage to anything. This is my second Vmove...well organised, turn up on time, seriously couldn't be more pleased with the service.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Just great

Punctual, very professional team, careful with my possessions, friendly and approachable.
I chose your service on recommendation and will be definitely recommending to my friends.

Thank you

4 August 2025
Rated 5 out of 5 stars

VMove Removalists – Outstanding Service!

I recently used VMove Removalists for my move, and I couldn't be more impressed. The two young men who handled the job were absolutely fantastic—extremely pleasant, incredibly helpful, and impressively efficient. From start to finish, nothing was too much trouble for them. They approached every task with a positive attitude and made the entire moving process smooth and stress-free.
Their professionalism and friendly demeanor turned what could have been a challenging day into an easy and enjoyable experience. I cannot recommend VMove Removalists highly enough. If you're looking for a team that truly goes above and beyond, look no further!

22 August 2025
Rated 3 out of 5 stars

Slow move

Took too
Long for 3 people to move things out and they wrapped everything in plastic outside and I didn’t realise as some things didn’t need it.
Communication wasn’t the best and I wouldn’t use company again.

16 July 2025

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