I cannot praise enough, the HB repairers in Ellesmere Port. They were always helpful answering all my queries. In 40 years of driving I'd never had an accident so found everything confusing but Vizio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Vizion is the UK's largest repair network. Founded in 2009, it has been at the forefront of driving positive change across the industry. So, whatever the requirement, the Vizion Network of repairers are able to offer reliable award winning repair solutions and the highest levels of service which has made Vizion Repair Centres synonymous with excellence.
Contact info
The Deep Business Centre, HU1 4BG, Hull, United Kingdom
- 01482 428200
- hello@vizionnetwork.co.uk
- vizionnetwork.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication and all works…
Excellent communication and all works carried out to extremely high standards. Fab
Customer support and great courtesy vehicle.
Accident repair
After my accident my car was took to Mitchell Inglis as per the Vision network ltd. The staff were really professional and helpful. Lynne kept me up to speed via several text messages and Allan in the workshop called and gave updates as well. The repairs were first class and the staff were really easy to deal with. Totally recommend.
Perfect service
My vehicle was picked up to get repaired the repairer sent me updates on my vehicle and when it was finished it was delivered back to my address fully repaired and clean all the staff I spoke to where excellent and respectful very happy
Your technical strength with outstanding customer service
Your technical strength backed up by a superb customer service team that manage to process from beginning to end seamlessly. Great team work. The Swindon Steer team Joe, Mandy, Tim and Nick were superb, thank you
Great company
Staff really friendly and professional. work completed in the required time . Worked to a high standard. . Staff went above and beyond ,as I was in hospital while they were doing the work they delivered the car home for me. .
Highly recommend this company
The experience was amazing I couldn’t be happier with the service I received from the team. From start to finish was a very high standard. I would definitely use this company again, and I would highly recommend anyone who requires work on their vehicle to use this company.
The whole experience was great .
The whole experience was great .
The office staff kept me informed as to each stage of repair - and supplied a courtesy car which was delivered to my door . They were very patient and understanding with me , when I had to delay the start of repair. Wholly recommended .
My repair
The company is great, they catered to my needs and worked around my deadlines. Quick repair and very well done. 100% recommend.
Staff excellent & easy to use
Easy to use & everything ran smoothly from start to finish, staff were excellent
excellent communication throughout and…
excellent communication throughout and fast repairs
Lad who came to pick up car and drop it…
Lad who came to pick up car and drop it back off was fantastic, friendly, answered all my questions ,was really helpful
Car looks amazing ,communication was brillant
I was kept well informed with what was…
I was kept well informed with what was happening at every point of the process. A hire car was provided very quickly, the hire company even supplied an electric car similar to my own. Vizion Network made an incident much more bearable with their curtsy and speed in which they sorted things out.23/3/26
Excellent service completed quickly…
Excellent service completed quickly and very helpful and courteous staff. I would recommend Vizion again.
We we're kept up to date at every stage…
We we're kept up to date at every stage of the repair. The repair was carried out to a perfect finish.
repair work
very efficient and very professional the work was extremely good a pleasure to deal with them
From start to finish i was amazed by…
From start to finish i was amazed by the straightforward interaction between insurance company,repair company and myself. All clear communication between messages was clear and precise. All new to me the way it was managed but work exceptionally well. Convenient drop off and service when dropping off was polite and staff were there to accept my car. No waiting around. The ability and update on the repair through the app meant i didnt have to be phoning to check. I was offered a drop off once repaired and again could not fault the politeness and friendliness of the staff. I was asked to check vehicle, confirm i was happy and then signed. All in all impressed by the whole experience and would totally recommend the service here. Thank you for making ot simple,straightforward and hassle free.
Very happy with the service and quality of work
Very happy with the service, regular communication and quality of the work
Excellent service
Excellent service. Kept in touch with me with updates. Repairs done in quick time and car returned clean and ready to go.
Thank you. Happy customer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








