VIZ Insurance Reviews 

193
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, proactive, and supportive, making interactions pleasant and straightforward with clear explanations. Many people highlight the high level of service, noting prompt communication, efficiency, and a genuine care for customer needs, providing crucial support. Reviewers frequently mention the user experience as simple, quick, and easy, from initial quotes to managing policies, often completed in minutes. Customers also appreciate the competitive and affordable pricing, often finding it to be good value and beating other insurers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its outstanding quality and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting a streamlined and simple... See more

Customer service

Clients share positive opinions on customer service, highlighting that the company is easy to deal with and... See more

Price

Consumers find price to be positive, with many reviewers noting that the pricing is budget-friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... See more

Company replied

Rated 5 out of 5 stars

I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... See more

Company replied

Rated 5 out of 5 stars

had a great experience dealing with this insurance company. From the start, the team was professional, responsive, and easy to communicate with. They took the time to explain everything clearly, answ... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding service from VIZ Business Insurance. The team was helpful, knowledgeable and easy to deal with from the very beginning. Insurance is something you hope you'll never need, but... See more

Company replied


Company details

  1. #2 of 3 best companies in Business Insurance Company
  2. #7 of 11 best companies in Insurance Agency
  3. #5 of 11 best companies in Insurance Company

About VIZ Insurance

Written by the company

Nobody wants to think about business insurance. We’re experts in helping tradies get insured. Pick a policy you can understand and get started.

Build Your Policy With Cover For:

Public & Products Liability
Tools & Equipment
Tax Audit

For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(193)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy As

Easy to do and instantly covered.

26 June 2026
VIZ Insurance logo

Reply from VIZ Insurance

Thanks Darren - glad everything was easy.

Rated 5 out of 5 stars

Great price and easy to deal with

Great price and easy to deal with. When you call, there is always an Australian on the other side willing to help you. Quick RESPONSE and easy chat.

24 June 2026
VIZ Insurance logo

Reply from VIZ Insurance

Cheers Amritpal, our team will always get back to you as quick as they can and we're glad to hear that comes across!

Rated 4 out of 5 stars

I havnt had to use my insurance cover

I havnt had to use my insurance cover the last 4 years I’ve been with Viz but organising my cover with them has been easy to set up and manage

15 June 2026
VIZ Insurance logo

Reply from VIZ Insurance

Happy to see that we've been easy to work with - and thanks for the loyalty!

Rated 5 out of 5 stars

Great phone service but your employee

The bloke that was on the phone was awesome sorry cannot remember his name but he was the reason I jumped on board great to deal with. I don’t no much about this stuff he made it so easy for me .

19 May 2026
VIZ Insurance logo

Reply from VIZ Insurance

Thanks Michael, glad our team could help you and appreciate you taking the time to review.

Rated 5 out of 5 stars

Easy.

Easy.. straightforward
And was done.. just like that 😀

28 May 2026
VIZ Insurance logo

Reply from VIZ Insurance

Cheers, Kristy!

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