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vivarent.it Reviews 879

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We hired a car from Vivarent for a week in Puglia and had a very positive experience. Francesco picked us up promptly from Brindisi Airport after a quick phone call once we’d collected our lugg... See more

Rated 5 out of 5 stars

To anyone looking for a trustworthy rental car company, these guys are the absolute best! Unbeatable service and price! They are professional and welcoming! No hidden fees, no BS! If yo... See more

Rated 5 out of 5 stars

Very easy and efficient pick-up in Sorrento and return in Naples. Communication was very good via WhatsApp including pre-registration which saved so much time on pick/up and the basic car I ordered wa... See more

Rated 5 out of 5 stars

I had a cancelled booking at another company so just popped up last minute on Saturday to check if Vivarent has anything available. After having the details clarified, within a few minutes a I was pro... See more

Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

🔑 Noleggia senza pensieri con Vivarent! Auto per privati e business: prenota in pochi clic! 🚗


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

879 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

All went well

All went well, although the admin when collecting the car was a little clunky and time consuming. A lot of manual form filling of information they should have already had from when I booked the car online.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Attention

Attention! Secret costs. I ordered a car via Internet on check24, a booking platform, with full insurance for 180€ for 4 days. Arraiving at the dealer, I had to get another insurance for 120€ because, they told us, the first insurance is with another company, in case of damage, the other company will cover the final costs, but insurance has to be paid also to them. So watch out. Cost will Double for renting a car. No Option left, you will have to pay. Also watch out for Creditcard and Debitcard difference.

27 September 2025
Unprompted review
Rated 4 out of 5 stars

Good service

I appreciate the agent who really did his best to provide the best service. Thoughtful despite a complicated situation.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

- Car window so dirty we could not…

- Car window so dirty we could not drive it safely to our first stop;
- Fuel missing, partial refund promised but not delivered;
- Horrible customer service;
-Car was set to mph instead of km/h, meaning that we could not comply with road safety / regulations.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Top!!!

All perfect and efficient, thanks to Giuseppe.
Nice person and great store manager.
I really suggest Vivarent at Termini Station in Rome. If I would need a rental car in the future, for sure I will come back here!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Vivarent

Really great experience with Vivarent. Quick and easy online booking made 2 days prior, very well priced car hire, friendly, accommodating and helpful staff in Cassino. The car was well maintained, spotless and with a full tank. I will definitely use them again.

2 September 2025
Unprompted review
Rated 4 out of 5 stars

The staff is super helpful

The staff is super helpful, especially Fadi and it was easy to get the car and return the car. Even though I didn’t have any accidents or new damages, I would definitely feel better if all the damages on the car marked on a car sketch (a car figure) on the contract when o receive the car, instead if an advice to have a video of the car and compare with the photos on the return. Fortunately, Fadi was very cooperative on the return which is a great support. Thanks a lot guys.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

We have rent a car for 4 days and I can o ly say that everything was perfect.
They shuttle bus was in the right place waiting for us and after 10 minutes we arrived to Vivarent offices and thw staff extremely helpful made the reservation a pleasant experience.
Eveything was as booked and in few minutes we got our car.
The same an our departure .
Thank yoy very much guys foryour help and professionalism .
Hope to see you soon

15 August 2025
Unprompted review

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