Vitotaxitransfer Reviews 

211
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, reliable, and professional, highlighting its efficiency and trustworthiness. Many people appreciate the smooth and comfortable journeys, with several noting the punctuality and clear communication throughout their trips. Reviewers frequently commend the staff for being friendly, helpful, and going out of their way to assist, even with short notice or specific needs like wheelchair accessibility. The attention to detail, including offering complimentary water and assistance with luggage, is also highly valued by consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience today on journey from Liverpool to Leeds with my mum in a wheelchair and lots of luggage. Journey was smooth and comfortable and nothing was too much trouble. Tom was friendly and kep... See more

Rated 5 out of 5 stars

We used Vito Taxi Transfer with short notice from Liverpool to Chester races and return Driver Rob arrived in plenty of time for both journeys The Mercedes was an immaculate 6 seater with plent... See more

Rated 5 out of 5 stars

Excellent, reliable and professional service. Tom and our driver kept us up to date as to our pick up from booking. Our driver arrived early due to the weather being cold and windy which was greatly a... See more

Rated 5 out of 5 stars

The service provided from booking through to the transport on the day was amazing. The team go above and beyond with their customer service. We were even given 6 complimentary cocktails for our journe... See more


5.0

Excellent

TrustScore 5 out of 5

211 reviews

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No history of asking for reviews

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5.0

All reviews

(211)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was sat on the Bolette cruise ship at…

I was sat on the Bolette cruise ship at princes dock wondering how I'm going to get home to Clitheroe because my arranged transport had let me down.
I rang Tom and he pulled out all the stops and got to me as quick as he could.
Tom turns up with an immaculate vehicle, he was great company and his driving skills are second to non.
I would recommend him.
Thanks Tom,
Steve and Gillian.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Airport transfer

Reliable on time which I was worried about as we had an early morning flight had to be picked up at 530am
Tom arrived right on time nice pleasant journey felt very safe as I am a bad passenger only like my own driving .

23 June 2024
Unprompted review
Rated 5 out of 5 stars

5 star service, highly recommend

First time we have ever used a transport service to the airport, and what can I say, excellent service, lovely transport,
Mike kept us posted with a message the evening before travel & when we where due to fly home again which was really reassuring.
Arrived a little early and just waited until we where ready to leave, also my Husband had recently had surgery so Mike (our driver ) lifted all our cases he even went to the extent of running across to get us a trolley at airport,
Coming home we walked out the airport and our car was waiting, again same service lifted all our cases, offered us drinks, I can’t recommend Vitotaxitransfer enough,
We will definitely be booking again in September, there was no hassle or stress and it’s where your holiday really begins. Thank-you Mike & vitotaxitransfer xxx

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Liverpool airport run

Fantastic service from Tom, Liverpool airport run in the middle of the night. There was a delay arriving and Tom ensured he was there ready and waiting to take our suitcases, offered us water and was lovely and polite. He made sure all 5 ladies returned home safely.
Would highly recommend and utilise again. Thank you!

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect airport transfer

Tom was on time, professional and polite! He met us at the airport, assisted with our luggage & even had bottle of water for each of us. I couldn't recommend Tom enough! I won’t be using anyone else now for airport transfers, thanks for a great service Tom!

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from Tom

Absolutely brilliant service from Tom, Liverpool airport run, 2 adults, 4 kids and 4 heavy suitcases. Tom picked us all up on time, carried our suitcases into the taxi and got us to the airport right on time.
Coming home, Tom again was right on time, which was perfect as we had a late flight and 4 very tired children. Got us all home safely. Would highly recommend.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, friendly and stress-free

Just back from our holiday abroad and used Vito for our transfers to Manchester airport and back. Tom turned up on time and carried all of my (very heavy!) suitcases to the cab for me. We arrived at Manchester airport earlier than expected which made the whole journey stress-free with two young kids in tow.

Coming home, our flight was delayed but Mike tracked it and was waiting for us at the airport when we landed at 3.30AM with bottles of water for me and the kids and again carried all of my luggage to the cab and then into the house.

Wouldn't use any other transfer company from now on. Reliable, friendly and stress-free. Thank you :)

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Return trip from Liverpool to Manchester Airport

Return taxi from Liverpool to Manchester Airport. Pickup was early which was great. Our return flight was delayed but communication from our driver Mike put our minds at ease and he was waiting for us in arrivals.
Mike is friendly, professional and a careful driver. I won't hesitate to recommend his company to family and friends.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Both Mike and Tom was fab

Both Mike and Tom was fab, Mike took us to the airport, arrived earlier than time arranged, got to us to airport in ample time to check in, really chatty and friendly.
On our return journey home, this time we had Tom, mikes brother, again very chatty and friendly, even had a bottle of water for us incase we needed a drink after our journey home. Will definitely be using this company again.
Both Mike and Tom are awesome guys. Keep up the great work!!!

7 June 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service - friendly, polite, offered us water for both journeys and was on time (even arrived a little early and waited for us). I very much appreciated the confirmation texts straight after booking plus the reminder the day before. We will definitely be using their services again.

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services , jack was our driver and made us very welcome from The start would Recommend this taxi service to any one look forward for booking again in the future

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Tom took me from Liverpool Centre to…

Tom took me from Liverpool Centre to Liverpool John Lennon Airport.

The communication was excellent throughout the booking. The cab was immaculate and Tom was great company during the journey.

I can’t recommend Vito highly enough. Extremely reliable.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient from start to finish…

Very efficient from start to finish with good communication, and clarifying flight times etc as I had initially given incorrect information! Transport was spacious and very clean, and had fresh bottled water for us after 23hr flight, very thoughtful. Highly recommend and will use again.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Me and the girls used vitiaxi transfers…

Me and the girls used vitiaxi transfers
To and from Manchester airport, very reliable and helped take all out of bags and have us all a bottle of water for the journey and made sure we all had one for the way back! And super friendly would definitely recommend and be using again. Thanks again!!

7 May 2024
Unprompted review

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