What great service we received. Having originally booked a small vehicle for our journey to Gloucester, we soon found more people wanting to join us, which meant eventually needing a 49 seater coach!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What great service we received. Having originally booked a small vehicle for our journey to Gloucester, we soon found more people wanting to join us, which meant eventually needing a 49 seater coach!... See more
Company replied
5-star family business I have worked with Lee over the past decade and his business at The Coach Hire People is reflective of him as a person and professional. Together with his brother,... See more
Company replied
We recently used The Coach Hire People for a regional conference, supporting our team flying into both LGW and LHR. Dean was incredibly helpful in arranging all bookings and logistics. We als... See more
Company replied
My experience with The Coach Hire Co was truly wonderful from start to finish. Lee was such a joy to work with—warm, caring, and understanding. Their professionalism and service honestly exceeded my e... See more
Company replied
Booking a Coach or Minibus, anywhere in the UK, has never been quicker or easier! Let The Coach Hire People take the stress away of planning your event's transport. On top of a simple booking process, we offer security & peace of mind knowing you’re dealing with professionals! We offer so much more than 'just a vehicle.' With over 30 years of industry experience combined, we’ve managed Group Transport for every type of event you can possibly imagine. There’s no reason we shouldn’t be your go-to Coach and Minibus provider. We're a friendly, approachable and honest group but also extremely dedicated to providing unrivaled Customer Service. Get in touch and put our service, experience, knowledge and prices to the test.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What great service we received. Having originally booked a small vehicle for our journey to Gloucester, we soon found more people wanting to join us, which meant eventually needing a 49 seater coach! The booking process was easy and swift. Dean was incredibly patient with us changing our booking on more than one occasion and also when the pickup point had to be altered. The driver was kind, considerate and did a good job avoiding congested roads and getting us to our destination at the appointed time. Would I use them again - yes most definitely.

Reply from The Coach Hire People
5-star family business
I have worked with Lee over the past decade and his business at The Coach Hire People is reflective of him as a person and professional.
Together with his brother, Dean, they have developed a business built around quality, reliability and transparency.
Whilst we work in a similar space, it is reassuring to know that positive, respectful relationships still exist.
If you need someone who will look after your coach hire needs, choose The Coach Hire People.

Reply from The Coach Hire People
Absolutely saved the day for us!
Dean and Lee were incredible when I approached them with a plea for help. A coach company let us down two days before our event so I was in a complete state of panic.
The Coach Hire People were incredibly helpful and went above and beyond to help us source two coaches for our Work Summer Party.
I cannot thank them, or the two lovely drivers, enough for ensuring that our party could go ahead.

Reply from The Coach Hire People
We had a 3 day trip to East Grinstead in July 2026. The company provided an excellent mini bus. A large enough boot for all 16 people to have suitcases stored.
The driver arrived on time each day for our visits to places of interest, he was professional at all times. The minibus was air conditioned and very comfortable. We will definetely use them again.

Reply from The Coach Hire People
My experience with The Coach Hire Co was truly wonderful from start to finish. Lee was such a joy to work with—warm, caring, and understanding. Their professionalism and service honestly exceeded my expectations. The coach and driver were top-notch, making the entire journey smooth and enjoyable. I’d happily choose them again for any future needs. Truly excellent customer service!

Reply from The Coach Hire People
We recently used The Coach Hire People for a regional conference, supporting our team flying into both LGW and LHR.
Dean was incredibly helpful in arranging all bookings and logistics. We also chose the meet-and-greet option at the airports, which worked brilliantly for such a large group arriving at different times.
Mr He, our driver, was wonderful. Very friendly, professional, and an extremely careful driver.
We had two separate airport drop-offs, and everything ran smoothly from start to finish. The team also commented on how clean and modern the coach was throughout the journey.
We will definitely use The Coach Hire People again, the service was absolutely perfect.

Reply from The Coach Hire People
We had an excellent experience with Lee Hunt.
The service was extremely punctual throughout the entire trip, and the coaches were perfect: clean, comfortable, and ideal for managing our group.
A special thanks to Lee Hunt, who proved to be highly professional and incredibly helpful, especially in resolving an important issue that arose during the tour quickly and efficiently.
Great reliability, excellent customer care, and outstanding support.
We will definitely work with them again in the future.

Reply from The Coach Hire People
Lee who helped with the bookings was fantastic and super helpful. Also my driver on the day was so professional and friendly and accommodating! Thank you

Reply from The Coach Hire People
Great trip. Took a bunch of kids to Thorpe Park. The whole booking and trip itself were professional and great communication and service throughout. Thanks Lee and the team.

Reply from The Coach Hire People
Lee was fab and the whole service was great - efficient and friendly - thanks so much!

Reply from The Coach Hire People
A great company to work with - very personable and helpful. We hired a coach to take wedding guests from Hackney Town to a venue in Shoreditch. The driver was excellent and we could not have asked for more in terms of communication and reliability- thank you

Reply from The Coach Hire People
Excellent operation from top to bottom. Dean and the team are professional, easy to work with, and genuinely customer focused — exactly what you want from a transport partner. Clear communication, reliable service, and a real understanding of what the job requires. As a fellow operator, I know the difference between companies that talk about standards and those that actually deliver them. These guys deliver. Highly recommended.
— Shad, Strada via Shad

Reply from The Coach Hire People
We used this company last minute as our previous company had let us down. Lee and Dean were nothing short of friendly, professional and very swift in their organisation of our requirements. We were given confirmations, emergency numbers and a contact name and number for our driver on the day, who was, I have to say, a very nice man.
I would definitely recommend this company and we will definitely be using them again in the future.

Reply from The Coach Hire People
Lee was so helpful and quick to respond to any correspondence. He gave total piece of mind on a large group trip that I had planned and I would not hesitate to use them again :)

Reply from The Coach Hire People
Lee and all the staff at The Coach Hire People were very helpful. We had a family funeral and had to travel from London to Liverpool in difficult circumstances. Lee was respectful and kind in his email communication with me over a couple of weeks, and was very kind. We are very grateful. The price was reasonable and the drivers were very pleasant.

Reply from The Coach Hire People
We just wanted to send our thanks and appreciation to your driver for yesterday. He was amazing throughout our visit to London. He really was first class.
Please can you thank him again for us. We will definitely be using you when we next visit London and recommending you to all the schools and groups here.
Perfect service throughout.

Reply from The Coach Hire People
I would highly recommend The Coach Hire People as suppliers of transport. From the first contact through to the actual event their attention to detail was exceptional. Thank you, Dean.

Reply from The Coach Hire People
Exceptional service from Dean and the Team at the Coach Hire People.
They drove 55 of us on a corporate outing from a London Euston Hotel to Ascot and return trip.
Such a professional and punctual service. We were kept upto date on all aspects of the pick up and drop off, leading upto the event and on the day.
A lovely clean coach with wc and our Driver John was just great.
Thanks so much to you all for making it a great experience.

Reply from The Coach Hire People
Very accommodating. Good communication. Coaches excellent and arrived promptly

Reply from The Coach Hire People
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.