Vitotaxitransfer Reviews 

210
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, reliable, and professional, highlighting its efficiency and trustworthiness. Many people appreciate the smooth and comfortable journeys, with several noting the punctuality and clear communication throughout their trips. Reviewers frequently commend the staff for being friendly, helpful, and going out of their way to assist, even with short notice or specific needs like wheelchair accessibility. The attention to detail, including offering complimentary water and assistance with luggage, is also highly valued by consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience today on journey from Liverpool to Leeds with my mum in a wheelchair and lots of luggage. Journey was smooth and comfortable and nothing was too much trouble. Tom was friendly and kep... See more

Rated 5 out of 5 stars

We used Vito Taxi Transfer with short notice from Liverpool to Chester races and return Driver Rob arrived in plenty of time for both journeys The Mercedes was an immaculate 6 seater with plent... See more

Rated 5 out of 5 stars

Excellent, reliable and professional service. Tom and our driver kept us up to date as to our pick up from booking. Our driver arrived early due to the weather being cold and windy which was greatly a... See more

Rated 5 out of 5 stars

The service provided from booking through to the transport on the day was amazing. The team go above and beyond with their customer service. We were even given 6 complimentary cocktails for our journe... See more


5.0

Excellent

TrustScore 5 out of 5

210 reviews

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No history of asking for reviews

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5.0

All reviews

(210)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great seamless service

Great seamless service, top communication, would definitely use again 👍🏽 all the staff I came in to contact with, were very polite and extremely helpful

20 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic attention to the customers…

Fantastic attention to the customers request. Polite and courteous and very knowledgeable. The vehicle was lovely and clean and comfortable with it. I would not hesitate to use them again. Brilliant.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

We booked airport transfers with Tom at…

We booked airport transfers with Tom at VitoTaxiTransfer And we could not be happier , we are three older ladies And we have been all over the world And this was the best service And experience we have had , we booked a city tour which was amazing , we Highly reccomend Tom And VitoTaxiTransfer!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant and reliable service

Brilliant and reliable service from the Tom and Mike. Friendly and great communications beforehand so felt very assured they would arrive on time and where they'll pick me up. Comfortable and very clean vehicles used. No hidden charges and a competitive price. Overall it was a highly professional service and would definitely use again.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

We booked Vito’s taxi’s for 5 of us going to Liverpool airport and were not disappointed. Tom was our driver both going and returning home and was very chatty and friendly also having bottled water for both journeys. I would definitely use this firm again and would recommend to anyone. Professional and friendly service!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Spot on service

Spot on service. Tracked our return flight, and even with the delay, it didn't prove to be an issue. Professional and friendly service 👌

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Taxi service from Liverpool airport to Dixie Dean hotel

We were travelling from Belfast to liverpool for a hen party and we booked this taxi to take us from the Liverpool airport to the hotel. Tom and Michael arrived to the airport and greeted us all, took all our luggage and loaded it all into the taxis with no fuss, handed out a bottle of water to everyone which was very welcome after the flight journey, taxi was so clean and had air conditioning. They lifted us at the hotel again and brought us back to the airport 2 days later. No follow up calls or reminders were needed. They arrived early to pick us up, came into the hotel lobby to carry all our bags out and again water for the journey and a brilliant service. Very keenly priced and we had booked it all by phone from ireland. Will definitely be booking this taxi again and recommending it to others. Keep up the good work lads.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

A credit to Tom and Michael

A credit to Tom and Michael, such a brilliant taxi service and so kind and caring to their passengers. Would defiantly recommend. Next time I am in Liverpool I will defiantly use them again 😊

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I had a bit of a last minute need for transport and even though third parties were making me wait to confirm details with Tom, he made the communication very easy and he was really understanding. He showed up early and communicated the whole time when he was leaving and expected arrival time. He helped me as well with what I was carrying which I really appreciated. I would also like to comment on the driving as I think it is important, as someone who has been in a car accident I really appreciate careful and quality driving and I definitely felt safe during the ride. Overall very good service and reliable so would deifnitely consider booking again.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service the lads…

Absolutely amazing service the lads were so friendly and looked after us. Top class service from start to finish. We were a large group booking and they were so attentive. Would recommend and use again.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this taxi company

Highly recommend this taxi company. My car driver arrived early with a bottle of water in hand for me to drink on the journey! I was travelling from Liverpool to Manchester alone, late at night and I felt extremely safe. I will definitely be using this company again. Thank you!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best!

We used Vito for the second time upon our return from our vacation and it was all as expected once again. All of the communication was done via business WhatsApp. Tom responds to requests super fast and we knew 100 percent that he would be there for us, as promised. We will only ever use Vito taxis in the future now. Thanks again Tom!

5 August 2024
Unprompted review

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